About the Job

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

• Lead multiple Real World Evidence (RWE) studies and projects from inception to completion, ensuring timelines and budgets are met.
• Oversee study design and execution, including protocol review and operational planning.
• Manage vendors such as CROs and data providers, ensuring quality and compliance.
• Utilize primary and secondary real-world data sources for evidence generation.
• Integrate digital tools and platforms for data collection and analysis.
• Collaborate cross-functionally with internal teams (Medical Affairs, Market Access) and external stakeholders.
• Prepare and deliver progress reports and updates to senior management.
• Align RWE strategies with market access objectives, including pricing and reimbursement considerations.
• Identify opportunities to innovate and integrate RWE into broader business strategies.

Requirements

Join Excelya, where Audacity, Care, and Energy define who we are and how we work. We believe in creating bold solutions and fostering an inclusive environment where collaboration and individual growth go hand in hand.

This role is an exciting opportunity to contribute to a dynamic, ambitious team in Talent Acquisition. You will play a critical part in driving innovation and making an impact in the clinical research space, while enjoying a stimulating professional environment that encourages personal and intellectual growth.

As a Talent Acquisition Partner, you’ll join a collaborative and forward-thinking team that plays a pivotal role in shaping Excelya’s growth across the globe. Working closely with hiring managers and operational teams, you’ll lead high-volume and fast-paced recruitment efforts for critical roles in clinical research. This is a unique opportunity to bring your expertise to a fast-paced, mission-driven environment where your ideas are valued, your development is supported, and your work directly contributes to advancing healthcare innovation.

Main Responsibilities

Join Our Team!

Are you fluent in Dutch and looking for an exciting (remote) opportunity based in Greece? At Mercier Consultancy MD, we are seeking a passionate and dedicated Dutch Speaking Customer Representative to enhance our customer service team.

This remote position allows you to enjoy the beauty and culture of Greece while making a significant impact in our client relations.

Your Role:

• Deliver outstanding customer support to Dutch-speaking clients, ensuring their inquiries are handled professionally and efficiently.
• Communicate effectively through various channels, including phone, email, and chat.
• Learn and navigate our client systems to provide high-quality service.
• Collaborate with your team to ensure timely and effective resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused mindset.
• Ability to learn and adapt to new technologies and tools suitable for remote work.
• Self-motivated, proactive, and ability to thrive in a fast-paced environment.
• Enthusiasm for working remotely while enjoying the lifestyle in Greece!

Benefits

Join Our Team!

Are you a fluent Dutch speaker seeking an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This remote position allows you to enjoy the beauty of Greece while providing top-notch customer service to our clients.

Your Role:

• Offer exceptional customer support to Dutch-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through various platforms including phone, email, and chat.
• Familiarize yourself with our systems to provide accurate and efficient assistance.
• Work collaboratively with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-oriented attitude.
• Eager to learn and adapt to new tools and technologies suitable for remote work.
• Self-motivated and capable of thriving in a dynamic environment.
• Willingness to embrace the remote work lifestyle while being part of a multicultural team based in Greece.

Benefits

Join Our Team!

Are you fluent in Dutch and seeking an exciting (remote) opportunity based in Greece? At Mercier Consultancy MD, we are on the lookout for a dedicated and enthusiastic Dutch Speaking Customer Representative.

This position allows you to work remotely while enjoying the benefits of a supportive team dedicated to customer service excellence.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get familiar with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Willingness to adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Eligible to work (remotely) in Greece.

Benefits

Join Our Team!

Are you a fluent Dutch speaker looking for an exciting (remote) opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Dutch Speaking Customer Representative.

This role allows you to work remotely while enjoying the beauty and culture of Greece, all while providing top-notch customer service.

Your Role:

• Provide exceptional customer support to Dutch-speaking clients, addressing their inquiries with professionalism and efficiency.
• Communicate through various channels, including phone, email, and chat.
• Become familiar with our systems to deliver high-quality service promptly.
• Collaborate with team members to ensure the swift resolution of customer issues.

Requirements

• Fluency in Dutch (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a dynamic environment.
• Willingness to work remotely while being adaptable to a multicultural setting.

Benefits

Mercier Consultancy MD is seeking an Experienced Freelance Recruiter to join our thriving team in Belgium! If you have a passion for connecting outstanding talent with exceptional opportunities, this remote position is tailored for you. We are looking for someone who can leverage their recruiting expertise to enhance our client's hiring efforts and contribute to their success.

Your Responsibilities:

• Utilize your extensive experience to identify, source, and engage candidates across diverse sectors.
• Conduct thorough interviews that assess candidates' skills, experience, and cultural fit within client organizations.
• Build and maintain strong relationships with candidates and hiring managers to ensure a seamless recruitment process.
• Manage the entire recruitment lifecycle, from crafting compelling job descriptions to negotiating offers and closing candidates.
• Collaborate closely with hiring managers to gain a deep understanding of their specific recruitment needs and provide tailored solutions.
• Stay up to date on recruitment trends and best practices to continually refine our approaches and methodologies.
• Provide regular updates and insights to the management team on recruitment activities and candidate progress.

Requirements

Mercier Consultancy MD is excited to present Dutch Speaking Customer Service roles available in the beautiful country of Greece, complete with a fully paid relocation package! This unique opportunity allows you to develop your career while experiencing the stunning culture and landscapes Greece has to offer.

Why Join Mercier Consultancy MD?

At Mercier Consultancy MD, we pride ourselves on cultivating a positive and collaborative work environment. Join our team and help us deliver exceptional service to our customers while enjoying the benefits of living in a new country.

Key Responsibilities

• Provide outstanding support to Dutch-speaking customers through various channels, including phone, email, and chat, ensuring professionalism in every interaction.
• Assist customers in understanding and navigating our products and services, offering clear and accurate information.
• Quickly resolve customer inquiries and complaints to uphold a high level of satisfaction.
• Maintain detailed records of customer interactions and follow up to ensure their needs are fully met.
• Work collaboratively with your team and other departments to enhance service quality and efficiency.
• Stay informed about our offerings and industry trends to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is seeking a Dutch Speaking Technical Support Agent to work remotely from Greece, offering a competitive salary of 1722 Euro per month. This position is perfect for individuals who are enthusiastic about technology and customer service, and who are looking to make a difference by helping our Dutch-speaking clients navigate technical challenges related to our products.

Key Responsibilities

• Provide high-quality technical support to Dutch-speaking customers via telephone, email, and live chat.
• Diagnose and resolve technical issues efficiently and effectively.
• Guide customers through solutions with clear and concise instructions.
• Accurately document customer issues and solutions within our support system.
• Collaborate with the product and engineering teams to escalate complex technical issues when necessary.
• Keep up-to-date with product changes and developments to continuously improve the support experience.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Outbound Sales Agent for Eneco! This remote position based in Greece offers an exciting opportunity to work with one of the leading energy companies in the Netherlands. In this role, you will engage with potential customers to promote Eneco's services and solutions, helping them transition to sustainable energy options.

Key Responsibilities

• Make outbound calls to Dutch-speaking prospects to inform them about Eneco’s products and services.
• Utilize persuasive communication skills to effectively sell energy solutions and convert leads into loyal customers.
• Achieve quarterly sales targets by consistently following up on leads and managing the sales cycle.
• Maintain an accurate record of customer interactions and sales activity using our CRM system.
• Work collaboratively with the marketing team to refine outreach strategies and enhance lead generation efforts.
• Deliver exceptional customer service to ensure client satisfaction while addressing inquiries and resolving issues as needed.
• Stay informed about Eneco’s offerings and industry trends to effectively communicate value propositions to potential clients.

Requirements