customer support

Spanish Speaking Client Support Specialist - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Spanish Speaking Client Support Specialist to join our vibrant team in Athens. This role is perfect for individuals who are passionate about customer service and want to help Spanish-speaking clients navigate our services. You will be responsible for providing expert support and guidance, ensuring that clients have a smooth experience with our offerings.


Key Responsibilities

  • Deliver exceptional client support to Spanish-speaking customers through various channels, including phone, email, and chat.
  • Assist clients in understanding our products and services, providing tailored solutions to their inquiries.
  • Resolve issues effectively and efficiently, ensuring high levels of client satisfaction.
  • Document all interactions accurately in the CRM system and follow up as necessary.
  • Collaborate with internal teams to resolve complex customer issues and improve service delivery.
  • Stay updated on product features and company policies to provide the most accurate information.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovenian Speaking Customer Service Representatives in the telecommunications industry. This role is ideal for individuals who are passionate about technology and committed to providing outstanding customer support. As a representative, you will assist customers in Slovenian, helping them navigate their telecommunications needs and ensuring they have a seamless experience.


Key Responsibilities

  • Respond to customer inquiries about telecommunications services, including plans, devices, and troubleshooting via phone, email, and chat in Slovenian.
  • Assist customers with account management, billing issues, and service modifications.
  • Provide detailed information about product features, promotions, and service availability.
  • Resolve customer complaints and technical issues efficiently, ensuring satisfaction.
  • Accurately document all customer interactions and maintain records in the CRM system.
  • Collaborate with internal teams to improve service delivery and enhance customer satisfaction.
  • Stay informed about new products and industry developments to provide relevant information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovenian Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are passionate about healthcare and committed to providing exceptional customer support. As a representative, you will assist clients with their inquiries regarding pharmaceutical products and services, ensuring a high standard of service in Slovenian.


Key Responsibilities

  • Handle customer inquiries related to pharmaceutical products, prescriptions, and health services via phone, email, and chat in Slovenian.
  • Provide accurate information regarding product availability, usage instructions, and side effects.
  • Assist customers with order placements, changes, and tracking their pharmaceutical deliveries.
  • Resolve customer issues and complaints effectively, ensuring high levels of satisfaction.
  • Document all customer interactions comprehensively in the CRM system for follow-up and quality control.
  • Collaborate with internal teams to ensure a seamless customer experience and timely resolution of inquiries.
  • Stay informed about industry regulations and changes to provide up-to-date information to customers.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovenian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for those who are tech-savvy and passionate about providing customer support in the rapidly evolving tech landscape. As a representative, you will assist clients in resolving their IT inquiries, ensuring they receive professional and efficient service in Slovenian.


Key Responsibilities

  • Answer customer inquiries regarding IT products and services via phone, email, and chat in Slovenian.
  • Assist users with technical issues, software installations, and troubleshooting.
  • Provide accurate information on product features, updates, and best practices.
  • Document customer interactions and technical resolutions in the CRM system.
  • Collaborate with IT support teams to escalate and resolve complex issues.
  • Stay up to date with the latest IT trends and technologies to inform and assist customers effectively.

Requirements

Job Skills

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Slovenian Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to invite applications for the position of Slovenian Speaking Customer Service Representatives in the Automotive industry. This role is perfect for individuals who have a keen interest in automobiles and a passion for providing excellent customer support. As a representative, you will assist customers in Slovenian, addressing their inquiries and ensuring a seamless experience in navigating automotive services.


Key Responsibilities

  • Manage customer inquiries related to automotive products and services via phone, email, and chat in Slovenian.
  • Provide detailed information on vehicle specifications, service options, and dealership offerings.
  • Assist customers with vehicle bookings, maintenance queries, and warranty issues.
  • Resolve complaints and provide solutions in a timely manner to ensure customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with internal teams to address customer concerns and enhance service delivery.
  • Stay informed about automotive trends, new models, and company promotions to offer accurate information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are dedicated to providing high-quality customer support within a healthcare environment. As a representative, you will assist customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring they receive accurate information and exceptional service in Slovak.


Key Responsibilities

  • Manage customer inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Slovak.
  • Provide detailed information about medications, including usage, dosage, and side effects.
  • Assist customers with order processing, refills, and product availability.
  • Resolve customer complaints and issues in a timely, professional manner.
  • Document customer interactions accurately in the CRM system to maintain compliance and quality standards.
  • Collaborate with internal teams to ensure customer satisfaction and address any product-related questions.
  • Stay informed about industry regulations, product updates, and company policies to provide current information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Media & Entertainment industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a new opportunity for Slovak Speaking Customer Service Representatives in the Media & Entertainment industry. This position is perfect for individuals who are passionate about media and entertainment and are eager to provide exceptional customer support. As a customer service representative, you will assist customers with inquiries related to media products and services, ensuring they have a fantastic experience.


Key Responsibilities

  • Manage customer inquiries related to media and entertainment offerings, including subscriptions, services, and content availability via phone, email, and chat in Slovak.
  • Provide support for account management, troubleshooting, and billing questions.
  • Assist customers in navigating the platform and understanding features and content.
  • Resolve customer concerns in a timely and efficient manner.
  • Document customer interactions and feedback to help improve services.
  • Collaborate with internal teams to address issues and enhance the customer experience.
  • Stay updated on industry trends and product offerings to provide accurate information.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.


Key Responsibilities

  • Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
  • Assist customers with service activation, problem resolution, and account management.
  • Provide accurate information regarding energy products and guidelines.
  • Document all customer interactions and report issues to relevant teams for resolution.
  • Collaborate with technical support and field teams to facilitate customer needs.
  • Stay updated on industry trends and regulatory changes to provide informed responses.

Requirements

Job Skills

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Latvian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an outstanding opportunity for Latvian Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are dedicated to providing excellent customer support while helping clients navigate their telecommunications options. You will communicate with customers in Latvian, ensuring effective and responsive service that meets their needs and expectations.


Key Responsibilities

  • Assist customers with inquiries related to telecommunications services, products, and plans via phone, email, and live chat in Latvian.
  • Provide information on service features, pricing, and account management.
  • Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
  • Document all interactions and follow-up activities accurately in the CRM system.
  • Collaborate with technical support teams to address complex issues and facilitate solutions.
  • Stay updated on industry trends and company offerings to provide informed customer support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Pharmaceuticals industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a rewarding opportunity for Latvian Speaking Customer Service Representatives in the Pharmaceuticals industry. This position is ideal for individuals who are passionate about healthcare and want to make a positive impact through exceptional customer support. You will engage with clients in Latvian, assisting them with inquiries about pharmaceutical products, services, and related information.


Key Responsibilities

  • Provide outstanding customer service by managing inquiries related to pharmaceutical products, prescriptions, and health information via phone, email, and chat in Latvian.
  • Assist customers with order processing, product availability, and general inquiries about pharmaceutical services.
  • Educate clients on product usage, side effects, and provide guidance as necessary within regulatory guidelines.
  • Resolve customer complaints and issues effectively while ensuring satisfaction and compliance.
  • Document customer interactions and maintain accurate records in our CRM system.
  • Collaborate with healthcare professionals and internal teams to provide comprehensive support to customers.
  • Stay informed on industry trends and company products to provide accurate and relevant information to clients.

Requirements

Job Skills

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