Mercier Consultancy MD is pleased to announce an opening for a Norwegian Speaking Customer Experience Agent, providing the opportunity to work remotely from Greece! We are seeking passionate individuals who are dedicated to delivering excellent customer support to our Norwegian-speaking clientele. In this role, you will help create positive customer experiences and contribute to our mission of outstanding service.

Key Responsibilities

• Provide high-quality customer service in Norwegian through various channels, including phone, email, and chat.
• Effectively handle customer inquiries, ensuring prompt resolution of issues and concerns.
• Document customer interactions accurately and maintain detailed records in our CRM system.
• Collect customer feedback to identify opportunities for service enhancements and improvements.
• Collaborate with team members to share insights and best practices, enhancing the customer experience across all touchpoints.
• Stay updated on products, services, and industry trends to assist customers effectively and knowledgeably.

Requirements

Mercier Consultancy MD is excited to announce a vacancy for a Norwegian Speaking Customer Experience Agent who can work remotely from Greece! We are searching for motivated individuals eager to provide outstanding service to our Norwegian-speaking clients. This role is essential for ensuring customer satisfaction and fostering positive relationships while enjoying the flexibility of remote work.

Key Responsibilities

• Provide top-notch customer support in Norwegian through various communication channels, including phone, email, and chat.
• Efficiently handle customer inquiries and resolve issues, ensuring a high standard of service.
• Document interactions and maintain detailed records in our CRM system for effective follow-up.
• Collect customer feedback to inform continuous improvement initiatives.
• Collaborate with colleagues to share insights and enhance the overall customer experience.
• Stay informed about products, services, and industry trends to assist customers effectively.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work in Greece? At Mercier Consultancy MD, we are in search of a dedicated and enthusiastic Italian Speaking Customer Representative.

This role provides the fantastic benefit of paid relocation to Greece, giving you the chance to immerse yourself in a beautiful culture while enhancing your career in customer service.

Your Role:

• Deliver exceptional customer support to Italian-speaking clients, ensuring their inquiries are managed with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to ensure high-quality service delivery.
• Collaborate with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to customer satisfaction.
• Eagerness to learn and adapt to new technologies suited for customer service.
• Self-motivated, proactive, and able to thrive in a fast-paced environment.
• Willingness to relocate to Greece for this wonderful opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and seeking a rewarding opportunity in customer service? At Mercier Consultancy MD, we are excited to welcome a motivated and enthusiastic Italian Speaking Customer Representative.

This position comes with the fantastic benefit of paid relocation to Greece, allowing you to enjoy a vibrant lifestyle while enhancing your career in a supportive environment.

Your Role:

• Provide exceptional customer support to Italian-speaking clients, addressing their inquiries with expertise and professionalism.
• Communicate effectively through various channels, including phone, email, and chat.
• Engage with our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a customer-focused approach.
• Willingness to learn new technologies and tools suitable for a dynamic work environment.
• Self-motivated, proactive, and capable of thriving in a fast-paced setting.
• Open to relocating to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and eager for a rewarding opportunity to join our team? At Mercier Consultancy MD, we are excited to welcome an enthusiastic Italian Speaking Customer Representative.

This position includes the fantastic benefit of paid relocation to Greece, allowing you to thrive in a beautiful setting while making a significant contribution to our customer service team.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring inquiries are resolved with professionalism and care.
• Communicate effectively through various channels including phone, email, and chat.
• Become familiar with our client systems to deliver exceptional service.
• Collaborate with team members to ensure efficient resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal and communication skills, with a focus on customer satisfaction.
• Willingness to learn new technologies and tools suitable for remote work.
• Self-motivated, proactive, and adaptable to a fast-paced environment.
• Open to relocating to Greece for this amazing opportunity!

Benefits

Mercier Consultancy MD is thrilled to offer a fantastic opportunity for Irish Speaking Professionals in the vibrant city of Sofia, Bulgaria. This position includes a fully paid relocation package, making it easier for you to embark on a new adventure while advancing your career. We seek enthusiastic individuals committed to providing exceptional customer service.

Key Responsibilities

• Provide top-notch customer support in Irish, responding to inquiries and resolving issues effectively.
• Handle and resolve customer complaints with care, ensuring a satisfactory experience.
• Maintain accurate records of customer interactions in our CRM system for seamless support.
• Collaborate with team members to foster a supportive and engaging work environment.
• Stay knowledgeable about our products and services to provide accurate assistance to customers.
• Engage in ongoing training sessions to improve skills and enhance product knowledge.

Requirements

Join Mercier Consultancy MD as a Dutch Speaking Technical Online Support Specialist in beautiful Sofia, Bulgaria! We are looking for enthusiastic individuals who are passionate about technology and committed to delivering excellent customer service. In this role, you will be the first point of contact for our Dutch-speaking clients, assisting them with their technical queries through online channels.

Responsibilities

• Offer outstanding technical assistance and support to Dutch-speaking customers via online platforms.
• Troubleshoot and resolve technical issues swiftly and effectively, ensuring customer satisfaction.
• Guide customers through common technical problems and provide step-by-step solutions.
• Document all interactions with customers in our support system for future reference and quality assurance.
• Collaborate with the development and product teams to relay customer feedback and improve service quality.
• Stay updated with the latest product releases and technical developments to provide accurate information to clients.

Requirements

Mercier Consultancy MD is excited to present a fantastic opportunity for a Dutch Speaking Sales Representative to work in the vibrant city of Sofia, Bulgaria. We are searching for dedicated and motivated individuals who are fluent in Dutch and have a passion for sales. In this role, you will engage with clients to promote and sell our client’s innovative products and services, helping to expand their market presence.

Key Responsibilities

• Identify and initiate contact with potential clients through phone calls, emails, and networking opportunities.
• Effectively communicate the features and benefits of our client’s offerings to assist clients in making informed decisions.
• Meet and exceed individual sales targets while contributing to the overall goals of the sales team.
• Conduct market research to stay informed about industry trends and competitors.
• Collaborate with internal teams, including marketing and customer support, to ensure a high level of customer satisfaction.
• Engage in ongoing training to enhance both your product knowledge and sales skills.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Speaking Sales Representative to join our thriving team in the vibrant city of Sofia, Bulgaria. This position is perfect for individuals who are passionate about sales and are fluent in Dutch. As a Sales Representative, you will be responsible for promoting and selling our client’s innovative products and services, while building strong relationships with customers in a fast-paced environment.

Key Responsibilities

• Proactively identify and reach out to potential clients through various channels, including phone calls and emails.
• Engage customers by clearly presenting the benefits of our client’s products, customizing your approach based on their needs.
• Meet or exceed individual sales targets as well as contributing to the overall success of the sales team.
• Conduct regular market analysis to track trends and gather competitive intelligence.
• Work closely with the marketing and customer support teams to ensure customer satisfaction and loyalty.
• Participate in ongoing training to continuously improve your product knowledge and sales techniques.

Requirements

Mercier Consultancy MD is excited to present an opportunity for a Dutch Speaking Customer Service Agent to join a leading team in Sofia. This position comes with a fully paid relocation package, making it a perfect opportunity for those looking to embark on a new adventure in Bulgaria while delivering high-quality service to Dutch-speaking customers.

Responsibilities

• Provide exceptional support to Dutch-speaking customers via phone, email, and chat, addressing inquiries and offering solutions.
• Assist with product information, order management, and account-related questions to enhance the customer experience.
• Troubleshoot issues and resolve complaints with a focus on customer satisfaction.
• Document customer interactions accurately in the CRM system for follow-up and quality assurance.
• Collaborate with other departments to ensure comprehensive customer support and service improvements.
• Stay updated on product developments and promotions to provide accurate information.

Requirements