customer service

Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.


Key Responsibilities

  • Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
  • Assist customers with service activation, problem resolution, and account management.
  • Provide accurate information regarding energy products and guidelines.
  • Document all customer interactions and report issues to relevant teams for resolution.
  • Collaborate with technical support and field teams to facilitate customer needs.
  • Stay updated on industry trends and regulatory changes to provide informed responses.

Requirements

Job Skills

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Slovak Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is ideal for individuals who are passionate about education and technology, and who enjoy helping others succeed. In this position, you will provide support and assistance to students and educational institutions, enhancing their learning experiences while communicating effectively in Slovak.


Key Responsibilities

  • Respond to customer inquiries regarding e-learning platforms, courses, and educational resources via phone, email, and chat in Slovak.
  • Assist students with account creation, course enrollments, and technical issues related to the online learning environment.
  • Provide detailed information on course content, program requirements, and available resources.
  • Resolve any issues or complaints in a timely and effective manner to ensure customer satisfaction.
  • Document customer interactions accurately and maintain detailed records in the CRM system.
  • Collaborate with internal teams to support course delivery and enhance the overall customer experience.
  • Stay informed about new educational trends and platform updates to provide relevant information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.


Key Responsibilities

  • Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
  • Provide detailed information about product specifications, availability, and service timelines.
  • Assist customers with order placements, modifications, and project updates.
  • Resolve customer complaints and issues in an efficient and professional manner.
  • Maintain accurate records of customer interactions and transactions within our CRM system.
  • Coordinate with operational teams to ensure customer needs are met promptly.
  • Stay informed about industry trends and company offerings to provide relevant assistance to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a fantastic opportunity for Slovak Speaking Customer Service Representatives in the biotechnology industry. This role is perfect for individuals who are passionate about supporting clients in a cutting-edge field and are dedicated to providing outstanding customer experiences. As a representative, you will assist customers with inquiries related to our biotechnology products and services, ensuring they receive the assistance they need in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding biotechnology products and services through phone, email, and chat in Slovak.
  • Provide detailed information about product features, usage, and compliance requirements.
  • Collaborate with technical teams to troubleshoot issues and provide effective solutions.
  • Document customer interactions accurately and follow up to ensure ongoing satisfaction.
  • Work closely with sales and product teams to enhance the customer care experience.
  • Stay up to date with biotechnology advancements and product offerings to assist clients effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present a fantastic opportunity for Slovak Speaking Customer Service Representatives in the banking industry. This position is perfect for individuals who have a keen interest in finance and enjoy helping customers navigate their banking needs. As a part of our dedicated team, you will provide exceptional support and service to clients, using your Slovak language skills to ensure clear communication.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and chat in Slovak.
  • Educate clients on banking processes, account features, and online banking tools.
  • Assist customers with troubleshooting issues related to transactions and account discrepancies.
  • Document all customer interactions accurately and ensure follow-up as needed.
  • Collaborate with internal teams to resolve complex customer issues efficiently.
  • Maintain up-to-date knowledge of banking regulations and financial products.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals passionate about aviation and customer service. As a member of our team, you will assist customers with their inquiries related to flights, bookings, and aviation services, all while providing exceptional support in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding aviation services, flight bookings, and travel information via phone, email, and live chat in Slovak.
  • Provide assistance with ticketing, changes, cancellations, and related services.
  • Resolve customer complaints and concerns in a timely and professional manner, ensuring high levels of customer satisfaction.
  • Document all interactions accurately in our CRM system for record-keeping and follow-up.
  • Collaborate with airline partners and operational teams to provide customers with real-time updates and information.
  • Stay informed about flight schedules, aviation regulations, and industry trends to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the automotive industry. This role is perfect for individuals who are passionate about automotive solutions and enjoy helping customers with their inquiries. In this position, you will assist clients by providing information about automotive products and services, ensuring their needs are met with exceptional service in Slovak.


Key Responsibilities

  • Respond to customer inquiries regarding automotive products, services, and warranty information via phone, email, and chat in Slovak.
  • Provide guidance on product features, pricing, and availability.
  • Assist customers with order tracking, service bookings, and issue resolution.
  • Document customer interactions and maintain accurate records in the CRM system.
  • Collaborate with technical and sales teams to deliver timely solutions and updates to customers.
  • Stay informed about the latest automotive trends and developments to provide accurate information.

Requirements

Job Skills

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Latvian Speaking Customer Service for Telecommunications industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an outstanding opportunity for Latvian Speaking Customer Service Representatives in the telecommunications industry. This role is perfect for individuals who are dedicated to providing excellent customer support while helping clients navigate their telecommunications options. You will communicate with customers in Latvian, ensuring effective and responsive service that meets their needs and expectations.


Key Responsibilities

  • Assist customers with inquiries related to telecommunications services, products, and plans via phone, email, and live chat in Latvian.
  • Provide information on service features, pricing, and account management.
  • Resolve customer issues and complaints efficiently while ensuring customer satisfaction.
  • Document all interactions and follow-up activities accurately in the CRM system.
  • Collaborate with technical support teams to address complex issues and facilitate solutions.
  • Stay updated on industry trends and company offerings to provide informed customer support.

Requirements

Job Skills

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Latvian Speaking Customer Service for Social Media industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a unique opportunity for Latvian Speaking Customer Service Representatives in the rapidly evolving Social Media industry. This role is perfect for individuals who are passionate about online communication and helping users maximize their social media experience. As a representative, you will provide support and guidance to users, ensuring they have a positive and engaging experience on our platforms.


Key Responsibilities

  • Assist users with inquiries related to social media accounts, features, and functionalities via phone, email, and live chat in Latvian.
  • Guidance on best practices for content creation, engagement, and utilizing platform tools effectively.
  • Resolve account issues, including login problems, account suspensions, and content violations.
  • Document customer interactions accurately in the customer relationship management (CRM) system.
  • Collaborate with marketing and technical teams to provide customers with updated information and support.
  • Stay informed about the latest social media trends and platform updates to better assist users.

Requirements

Job Skills

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Latvian Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Latvian Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer service and thrive in a fast-paced retail environment. You will be responsible for assisting customers with their inquiries, providing product information, and ensuring a positive shopping experience through your communication skills in Latvian.


Key Responsibilities

  • Handle customer inquiries related to products, services, and order status via phone, email, and chat in Latvian.
  • Provide assistance with product selection, returns, exchanges, and complaints.
  • Ensure customers are informed about current promotions, sales, and service updates.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with the sales and inventory teams to resolve customer issues effectively.
  • Stay updated on retail products and market trends to provide informed recommendations.

Requirements

Job Skills

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