Danish Speaking Customer Service for Digital Marketing Platform - Work In Greece
Mercier Consultancy MD is thrilled to announce an exciting opportunity for Danish Speaking Customer Service Representatives for a leading Digital Marketing Platform, with the unique prospect of working in Greece. This role is perfect for individuals who are enthusiastic about digital marketing and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in utilizing the digital marketing platform effectively, communicating fluently in Danish.
Key Responsibilities
- Manage customer inquiries regarding the digital marketing platform via phone, email, and chat in Danish.
- Provide guidance on platform features, tools, and best practices to maximize customer success.
- Assist customers in troubleshooting issues and resolving technical problems promptly.
- Educate clients on marketing strategies and campaign optimization to enhance their experience.
- Document all customer interactions and feedback accurately in the CRM system.
- Collaborate with the technical team to escalate complex issues effectively.
- Stay informed about industry trends and updates to provide relevant insights to customers.
Requirements