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Slovak Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are passionate about public service and have a deep commitment to assisting citizens with their inquiries. As a customer service representative, you will play a vital role in delivering essential information and support in Slovak.


Key Responsibilities

  • Manage customer inquiries related to government services, programs, and public information via phone, email, and live chat in Slovak.
  • Provide accurate information about service eligibility, application processes, and relevant regulations.
  • Assist citizens in navigating government resources and resolving their issues effectively.
  • Document all customer interactions thoroughly in the CRM system to maintain accurate records.
  • Collaborate with various government departments to ensure timely and accurate responses to inquiries.
  • Stay informed about changes in policies, services, and public programs to assist customers accurately.

Requirements

Job Skills

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Slovak Speaking Customer Service for Food & Beverage industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Food & Beverage industry. This role is ideal for individuals who are passionate about food and beverage products and possess a strong commitment to delivering excellent customer service. You will assist customers with their inquiries and ensure they enjoy a positive experience while communicating effectively in Slovak.


Key Responsibilities

  • Handle customer inquiries related to food and beverage products, orders, and services via phone, email, and live chat in Slovak.
  • Provide detailed information about product ingredients, packaging, pricing, and availability.
  • Assist customers with order placements, modifications, and cancellations.
  • Resolve any issues or complaints efficiently, ensuring high levels of customer satisfaction.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with logistics and sales teams to provide updates and solutions to customer inquiries.
  • Stay informed about food and beverage trends and product knowledge to enhance customer engagement.

Requirements

Job Skills

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Slovak Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an excellent opportunity for Slovak Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about financial services and dedicated to providing exceptional customer support. As a customer service representative, you will assist clients in understanding financial products and services while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to finance products, services, and account management via phone, email, and chat in Slovak.
  • Provide information on financial services, investment options, and company policies.
  • Assist customers with online banking, loan applications, and payment processing.
  • Resolve customer complaints and issues promptly and professionally to ensure satisfaction.
  • Document all customer interactions accurately in the CRM system for quality assurance and compliance.
  • Collaborate with financial advisors and teams to provide timely and accurate information to customers.
  • Stay updated on financial regulations, products, and industry trends to better assist clients.

Requirements

Job Skills

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Slovak Speaking Customer Service for Energy (Oil & Gas) industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exceptional opportunity for Slovak Speaking Customer Service Representatives in the Energy sector, specifically focusing on Oil & Gas. If you have a strong interest in the energy industry and a passion for customer service, this role is designed for you. You will provide support and information to customers while ensuring they have a seamless experience in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding energy services, pricing, and billing through phone, email, and live chat in Slovak.
  • Assist customers with account management, service details, and troubleshooting issues.
  • Provide accurate information about energy products, promotions, and regulations within the Oil & Gas sector.
  • Resolve customer complaints and inquiries promptly to maintain high satisfaction levels.
  • Document all customer interactions in the CRM system for record-keeping and follow-up.
  • Collaborate with technical teams to ensure efficient problem resolution and customer support.
  • Stay informed on industry developments and company offerings to enhance customer interactions.

Requirements

Job Skills

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Slovak Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals passionate about education and committed to providing exceptional support to students and educators alike. As a member of our team, you will assist customers with inquiries related to e-learning platforms, courses, and educational resources, all while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries regarding e-learning services, course offerings, and educational tools via phone, email, and chat in Slovak.
  • Assist students and educators with account setup, course enrollment, and technical support.
  • Provide clear information on program details, pricing, and available resources.
  • Resolve any issues or complaints in a prompt and courteous manner, focusing on customer satisfaction.
  • Document interactions with customers accurately in our CRM system for tracking and compliance purposes.
  • Collaborate with internal teams to improve the customer experience and enhance service delivery.
  • Stay informed of industry trends and company offerings to provide up-to-date information to customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Slovak Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in the construction sector and are passionate about providing excellent customer service. You will be responsible for assisting clients with their inquiries and ensuring they receive the support they need in Slovak.


Key Responsibilities

  • Manage customer inquiries related to construction services, project details, and service availability via phone, email, and live chat in Slovak.
  • Provide information on construction processes, timelines, and pricing structures.
  • Assist customers with quotes, contracts, and project updates.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Accurately document customer interactions and maintain records in our CRM system.
  • Collaborate with project managers and construction teams to provide updates and clarify customer needs.
  • Stay informed about industry trends and company offerings to effectively assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Biotechnology industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Biotechnology industry. This role is ideal for individuals who are passionate about science and technology and possess a strong commitment to customer service. As a customer service representative, you will engage with clients in Slovak, providing support and information related to biotechnology products and services.


Key Responsibilities

  • Handle customer inquiries related to biotechnology products, services, and research via phone, email, and chat in Slovak.
  • Provide accurate information on product specifications, usage guidelines, and safety protocols.
  • Assist clients with order processing, account management, and troubleshooting issues.
  • Resolve customer complaints and technical queries promptly while ensuring customer satisfaction.
  • Document all interactions in our CRM system to maintain comprehensive customer records.
  • Collaborate with internal teams to address customer needs and improve service delivery.
  • Stay informed about industry developments and company offerings to assist customers effectively.

Requirements

Job Skills

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Slovak Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opening for Slovak Speaking Customer Service Representatives in the Banking industry. This role is ideal for individuals who have a strong interest in finance and banking services and are committed to delivering excellent customer service. As a customer service representative, you will engage with clients in Slovak, assisting them with their banking needs and inquiries.


Key Responsibilities

  • Manage customer inquiries related to banking products, services, and account management via phone, email, and chat in Slovak.
  • Provide detailed information about account options, loan products, and investment services.
  • Assist customers with transactions, fund transfers, and resolving account issues efficiently.
  • Document all customer interactions accurately in the CRM system to ensure compliance and reference.
  • Work collaboratively with other departments to enhance service delivery and address customer needs.
  • Stay informed about banking regulations, products, and promotions to provide accurate advice.

Requirements

Job Skills

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Slovak Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Slovak Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who are passionate about travel and aviation services. As a customer service representative, you will assist customers in Slovak, providing them with essential information and support regarding their travel needs and aviation queries.


Key Responsibilities

  • Manage customer inquiries related to flights, reservations, and airport services via phone, email, and chat in Slovak.
  • Assist customers with booking processes, schedule changes, and cancellations.
  • Provide information about airline policies, baggage allowances, and travel regulations.
  • Resolve customer complaints and issues promptly, ensuring a high level of satisfaction.
  • Document customer interactions accurately in the CRM system for record-keeping and follow-up.
  • Collaborate with operational teams to provide accurate travel information and updates.
  • Stay informed about aviation industry trends and updates to better assist customers.

Requirements

Job Skills

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Slovak Speaking Customer Service for Automotive industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an opportunity for Slovak Speaking Customer Service Representatives in the Automotive industry. This role is ideal for individuals who have a passion for cars and exceptional customer service skills. As a representative, you will assist customers with their automotive inquiries, ensuring they receive timely and accurate information while communicating effectively in Slovak.


Key Responsibilities

  • Manage customer inquiries related to automotive products, services, and technical support via phone, email, and chat in Slovak.
  • Provide detailed information about vehicle specifications, warranty details, and product availability.
  • Assist customers with service appointments, order tracking, and complaint resolution.
  • Document all customer interactions accurately in the CRM system for follow-up and reporting.
  • Collaborate with technical and sales teams to address customer needs and enhance satisfaction.
  • Stay informed about industry trends, automotive products, and company offerings to better serve customers.

Requirements

Job Skills

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