Mercier Consultancy MD is excited to announce an opportunity for a Hungarian Speaking Game Support Advisor, with relocation to Sofia fully covered. This position is perfect for gaming enthusiasts who enjoy helping others and providing support to players. As a Game Support Advisor, you will assist Hungarian-speaking players in navigating their inquiries, ensuring they have a seamless and enjoyable gaming experience.

Key Responsibilities

• Deliver outstanding game support to Hungarian-speaking customers through email.
• Assist players with game inquiries, technical issues, account management, and gameplay questions.
• Provide timely and accurate solutions to player concerns, ensuring high satisfaction levels.
• Document player interactions and feedback in the CRM system to support continual service improvement.
• Collaborate with development and community teams to relay player feedback and contribute insights for better service.
• Stay updated on game features, events, and industry trends to offer knowledgeable and relevant assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for a Dutch Speaking Customer Service Agent to work remotely from anywhere in the world. This position allows you to engage with Dutch-speaking customers while fostering a global work environment. You will be the key point of contact, ensuring that clients receive the highest standard of support and service.

Responsibilities

• Provide exceptional customer service to Dutch-speaking clients via phone, email, and chat, addressing inquiries and concerns.
• Offer accurate product information, assist with order processing, and guide customers through various service-related questions.
• Resolve complaints and issues with professionalism, aiming to maintain high levels of customer satisfaction.
• Document customer interactions and feedback in the CRM system for quality assurance and continuous improvement.
• Collaborate with team members across different time zones to ensure seamless communication and service delivery.
• Stay informed about company products, policies, and industry trends to provide clients with relevant information.

Requirements

Mercier Consultancy MD is thrilled to offer a position for a Dutch Speaking Customer Service Agent available for remote work worldwide. This role provides a fantastic opportunity to connect with Dutch-speaking customers from various locations while delivering exceptional support and service.

Responsibilities

• Engage with Dutch-speaking customers through phone, email, and chat to answer inquiries and provide support.
• Assist customers with product information, account management, and troubleshooting issues efficiently.
• Resolve customer complaints with a commitment to ensuring customer satisfaction and effective solutions.
• Maintain thorough and accurate documentation of customer interactions in the CRM system.
• Collaborate with team members to enhance service quality and contribute to team goals.
• Stay informed about company products, services, and industry trends to offer knowledgeable assistance.

Requirements

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

The Bilingual Sales Specialist (commission only) plays a pivotal role in fostering fresh business connections within our established network of merchants. You will focus on one of two key areas: reaching out to merchants to drive sign-ups, or engaging with borrowers to offer Financeit credit or insurance on their loans. With an ambitious expansion strategy ahead, we seek proactive, entrepreneurial-minded professionals to propel us towards our next phase of growth!

This is a fully remote, commission-based role within Canada, offered as an ongoing contract starting with a one-year term.

What you’ll do:

Who we are:

Financeit is a point-of-sale financing provider serving some of the largest home improvement and retail organizations in Canada.

Our platform helps businesses close more sales by offering customers affordable monthly payment options for their next big home improvement, vehicle or retail purchase.

We are small enough that you can make an impact within the company and large enough to make an impact in the market.

Financeit is a company where collaboration, inclusivity, fairness, and respect aren’t just ideas that get talked about, but are part of who we are. If such a workplace intrigues you, we hope you’ll join us.

About the role:

Financeit is looking for a Business Development Manager to drive new acquisition sales within the Home Improvement sector across Canada. This role will focus on building and nurturing relationships with associations, OEMs, and service providers to launch new networks of dealers.

The ideal candidate excels at networking and establishing new relationships, and has a data-driven mindset. The role requires someone capable of presenting the product to a large audience, conduct training sessions with key user groups, and develop an in-depth understanding of the Financeit product suite.

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

*This is a field-based role that requires daily travel in the territory.

Why Millennium Health?

• Excellent earning potential with a customer focus: Includes a competitive base salary, uncapped monthly commissions, vehicle stipend, and mileage reimbursement. Comprehensive benefits package including flex time-off plan!
• Work with a talented and passionate team: You’ll partner with our expert clinical team and laboratory to ensure best-in-class support, quality, performance, and accountability.
• Join us at an opportune time for growth and advancement: We're expanding rapidly and have an excellent trajectory. This means a great foundation and you’ll be joining at the perfect time to help contribute to our and your future success.

The Job:

Mercier Consultancy MD is hiring a Polish Speaking Specialist to support accounts for Riot Games in Bulgaria. This role will focus solely on email correspondence, making it ideal for candidates who excel in written communication. You will assist users with their inquiries regarding Riot Games, helping them navigate issues related to their accounts and providing top-notch support through email.

Key Responsibilities

• Respond to customer inquiries and support requests primarily through email in Polish.
• Assist users with account management, game-related issues, and other inquiries related to Riot Games.
• Provide clear and accurate information to ensure customer satisfaction and resolve concerns efficiently.
• Document all interactions and follow-up actions in the CRM system to maintain comprehensive support records.
• Stay updated on the latest developments in Riot Games and related services to provide informed assistance.
• Collaborate with the wider support team to share insights and improve service delivery.

Requirements

Mercier Consultancy MD is excited to present an excellent opportunity for Norwegian Speaking Professionals to join our team in Bulgaria. This position includes paid relocation and offers a competitive salary of 1900 Euro per month. We are looking for dedicated individuals who are eager to contribute to our thriving team while experiencing life in beautiful Bulgaria.

Key Responsibilities

• Engage with customers in Norwegian, assisting with inquiries and delivering outstanding service.
• Troubleshoot and resolve customer issues efficiently, ensuring a positive experience.
• Maintain accurate records of customer communications and transactions in the CRM system.
• Work collaboratively with team members to drive customer satisfaction.
• Remain up-to-date with company offerings to effectively support customers.
• Participate in training sessions to improve product knowledge and service skills.

Requirements

Mercier Consultancy MD is pleased to announce an exceptional opportunity for Irish Speaking Professionals to join our vibrant team in Bulgaria. This position offers fully paid relocation and the chance to immerse yourself in a new culture while advancing your career. We are looking for motivated individuals who are eager to make a difference in customer service or other related fields.

Key Responsibilities

• Assist customers in Irish, addressing their inquiries and providing exceptional support.
• Effectively resolve customer complaints and issues to enhance their experience.
• Keep detailed records of customer interactions, ensuring accurate documentation in the CRM system.
• Work closely with colleagues to foster a collaborative team environment focused on customer satisfaction.
• Stay informed about company policies, products, and services to deliver accurate information to customers.
• Engage in training sessions to develop skills and expand product knowledge.

Requirements

Mercier Consultancy MD invites you to explore an exciting opportunity for Icelandic Speaking Professionals in Bulgaria. This role comes with fully paid relocation, allowing you to experience a vibrant culture while contributing to our dedicated team. We are looking for passionate individuals who excel in customer service or related fields and are ready to make an impact.

Key Responsibilities

• Provide exceptional customer support to clients in Icelandic, addressing inquiries and facilitating solutions.
• Handle customer complaints with professionalism, ensuring a high level of satisfaction.
• Accurately document interactions in the CRM system for effective follow-up and service continuity.
• Collaborate with team members to maintain a positive and productive work environment.
• Stay informed about our products and services to assist customers in a knowledgeable manner.
• Participate in training programs to enhance skills and product understanding.

Requirements