communication

Czech Speaking Customer Service for Aviation industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Czech Speaking Customer Service Representatives in the Aviation industry. This role is ideal for individuals who have a passion for travel and exceptional customer service skills. As part of our team, you will assist customers with their aviation inquiries, ensuring they receive timely and accurate information while providing support in Czech.


Key Responsibilities

  • Respond to customer inquiries regarding flight bookings, changes, cancellations, and general aviation queries via phone, email, and chat in Czech.
  • Provide information about flight schedules, baggage policies, and travel regulations.
  • Assist customers in navigating the booking process and managing their reservations.
  • Resolve customer complaints and issues effectively, ensuring a high level of satisfaction.
  • Accurately document customer interactions in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information and support to customers.
  • Stay informed about industry updates and company policies to assist customers effectively.

Requirements

Job Skills

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Serbian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Serbian Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and eager to provide exceptional customer support. In this role, you will assist customers in understanding renewable energy solutions and help them navigate their inquiries while delivering outstanding service in Serbian.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and live chat in Serbian.
  • Educate customers about the benefits of renewable energy, energy efficiency programs, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document all customer interactions accurately in our CRM system to ensure compliance and follow-up.
  • Collaborate with technical and support teams to resolve issues and enhance the customer experience.
  • Stay up to date on industry trends and product offerings to provide relevant and accurate information to customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for Serbian Speaking Customer Service Representatives in the Real Estate industry. This role is perfect for individuals who are passionate about property and customer service, and who want to contribute to a dynamic and fast-paced environment. As a representative, you will assist clients with their real estate inquiries and provide exceptional support in Serbian.


Key Responsibilities

  • Handle customer inquiries related to real estate listings, property management, and services via phone, email, and chat in Serbian.
  • Provide clients with accurate information regarding properties, pricing, and the home buying/renting process.
  • Assist customers in scheduling viewings and coordinating with real estate agents.
  • Resolve issues and address customer concerns with professionalism and empathy.
  • Document all customer interactions in our CRM system and maintain accurate records.
  • Collaborate with internal teams to enhance service delivery and customer experience.
  • Stay updated on real estate market trends and property regulations to provide informed assistance.

Requirements

Job Skills

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Serbian Speaking Customer Service for Manufacturing industry

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for Serbian Speaking Customer Service Representatives in the manufacturing industry. This role is tailored for individuals who thrive in a dynamic environment and are committed to providing outstanding support to our clients. As a representative, you will assist customers with inquiries related to manufacturing processes, products, and services, ensuring that you meet their needs with professionalism and accuracy.


Key Responsibilities

  • Manage customer inquiries regarding manufacturing products and services via phone, email, and chat in Serbian.
  • Provide detailed information on product specifications, order status, and manufacturing processes.
  • Assist customers with order placement, modifications, and troubleshooting as necessary.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Work closely with production and logistics teams to ensure timely and correct fulfillment of orders.
  • Stay updated on manufacturing processes and product launches to provide accurate information to customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for Serbian Speaking Customer Service Representatives within the Information Technology (IT) industry. This role is perfect for individuals who have a strong background in IT and are eager to help customers troubleshoot their technical issues. As a crucial part of our customer support team, you will provide assistance and guidance to clients using your fluency in Serbian to ensure effective communication.


Key Responsibilities

  • Handle customer inquiries related to IT products and services via phone, email, and chat in Serbian.
  • Assist customers with technical issues, software installations, and troubleshooting.
  • Provide users with information on system updates, product features, and best practices.
  • Document customer interactions and technical issues accurately for future reference.
  • Collaborate with IT teams to resolve complex technical problems and improve service delivery.
  • Stay updated on new technologies and developments in the IT field to better assist customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Education & E-Learning industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a unique opportunity for Serbian Speaking Customer Service Representatives in the Education & E-Learning industry. This role is perfect for individuals who are passionate about learning and committed to providing exemplary customer support. As a representative, you will assist students, educators, and clients in navigating e-learning platforms and educational resources, ensuring a positive experience in Serbian.


Key Responsibilities

  • Manage customer inquiries related to e-learning platforms, course offerings, and enrollment processes via phone, email, and chat in Serbian.
  • Provide guidance on available educational resources, tools, and features to enhance learning experiences.
  • Assist with technical issues related to online learning platforms while offering effective solutions.
  • Resolve customer complaints and concerns in a timely and satisfactory manner to ensure customer satisfaction.
  • Document all customer interactions and maintain accurate records in the CRM system.
  • Collaborate with educational teams to improve service delivery and support educational goals.
  • Stay updated on industry trends, curriculum changes, and new platform features to provide relevant information to customers.

Requirements

Job Skills

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Serbian Speaking Customer Service for Banking industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Serbian Speaking Customer Service Representatives in the Banking industry. This role is perfect for individuals who are detail-oriented and have a passion for providing outstanding customer service in a financial setting. As a customer service representative, you will assist clients in navigating banking products and services, ensuring a smooth and positive experience in Serbian.


Key Responsibilities

  • Handle customer inquiries related to banking services, account management, and financial products via phone, email, and live chat in Serbian.
  • Provide information about account balances, transaction details, and services, ensuring clarity and understanding.
  • Assist customers with account openings, loan applications, and troubleshooting issues.
  • Resolve customer complaints and concerns promptly and professionally.
  • Document customer interactions accurately in the CRM system, adhering to compliance and regulatory standards.
  • Collaborate with internal departments to ensure customers receive comprehensive support.
  • Stay informed about new banking products, services, and industry regulations to provide accurate guidance.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Renewable Energy industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and dedicated to providing excellent customer support, this role is perfect for you. As a customer service representative, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to renewable energy products, services, and initiatives via phone, email, and chat in Norwegian.
  • Educate customers on energy efficiency programs, benefits of renewable energy, and available options.
  • Assist customers with account management, service inquiries, and troubleshooting.
  • Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
  • Collaborate with technical teams to resolve issues and enhance the customer experience.
  • Stay updated on industry trends and company offerings to provide accurate and helpful information.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Norwegian Speaking Customer Service Representatives in the Real Estate industry. If you have a passion for customer service and a keen interest in real estate, this position is designed for you. As a representative, you will play a vital role in assisting clients with their inquiries and providing guidance on real estate transactions and services, all while communicating effectively in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to real estate services, listings, and transactions via phone, email, and live chat in Norwegian.
  • Provide detailed information on available properties, market trends, and pricing.
  • Assist customers with the buying, selling, or leasing process, ensuring a seamless experience.
  • Resolve customer complaints and issues promptly, maintaining a high level of customer satisfaction.
  • Document customer interactions accurately in our CRM system for future reference.
  • Collaborate with real estate agents and other teams to provide comprehensive support to clients.
  • Stay informed about industry trends and property developments to offer relevant insights to customers.

Requirements

Job Skills

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Norwegian Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Norwegian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are tech-savvy and passionate about providing excellent customer support. As a customer service representative, you will assist clients with their IT-related inquiries and ensure they have a smooth experience while communicating in Norwegian.


Key Responsibilities

  • Manage customer inquiries related to IT products, services, and support via phone, email, and chat in Norwegian.
  • Guide customers through technical troubleshooting, ensuring clear communication of solutions.
  • Provide information on new technologies, software updates, and product features.
  • Assist customers with account issues, service inquiries, and order processing.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Collaborate with technical teams to ensure prompt resolution of customer issues.
  • Stay informed about industry trends and new product offerings to provide relevant assistance.

Requirements

Job Skills

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