The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

The main purpose of the Ads Creatives Strategist is to provide our clients with top-quality creative media. This may include researching and reaching out to potential content creators and keeping up-to-date with the ever-changing TikTok and Instagram Reels trends.

The Ad Creatives Strategist will need to develop a deep understanding of each individual clients’ brand, values, customer avatars, and specific requirements. This knowledge will be used to create detailed script briefs for chosen content creators, matching their brand guidelines and including full video footage concepts for the creative campaign.

In addition, the Ads Creative Strategist will be required to contact and liaise with potential content creators in order to put a team together for each project. Performing quality control duties on the received content to ensure that it meets guidelines will also be a part of this role.

Mission statement:

The primary mission of our Ads Creatives Strategist is to ensure that we provide the highest quality creative ads possible to our clients. This involves gaining a deep understanding of each client’s unique needs, brand voice, values, and messaging, as well as maintaining an in-depth understanding of and keeping up with changing trends.

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the Renewable Energy industry. This role is perfect for individuals who are passionate about sustainability and customer service. As a customer service representative, you will engage with clients and stakeholders in Spanish, assisting them with inquiries related to renewable energy solutions and services while promoting a greener future.

Key Responsibilities

• Handle customer inquiries regarding renewable energy products, services, and solutions via phone, email, and chat in Spanish.
• Provide information on energy efficiency programs, installation processes, and environmental benefits.
• Assist customers with account management, service activation, and troubleshooting.
• Document customer interactions accurately in the system to maintain comprehensive records.
• Collaborate with internal teams to ensure timely resolution of customer issues.
• Stay updated on industry developments and policies to provide informed assistance.

Requirements

Mercier Consultancy MD is excited to announce an opening for Spanish Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is perfect for individuals who are passionate about healthcare and committed to providing exceptional support to clients. You will engage with customers in Spanish, helping them navigate inquiries related to pharmaceutical products and services, and ensuring outstanding customer satisfaction.

Key Responsibilities

• Address customer inquiries regarding pharmaceutical products, services, and compliance via phone, email, and chat in Spanish.
• Provide accurate information to healthcare professionals and patients about medication, dosage, and potential side effects.
• Assist customers with order processing, tracking, and resolving any issues related to their orders.
• Document all customer interactions in the CRM system for future reference and analysis.
• Collaborate with internal teams to ensure timely and accurate responses to customer needs.
• Stay updated on industry regulations and product knowledge to deliver informed support.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Spanish Speaking Customer Service Representatives in the Media & Entertainment industry. This role is ideal for individuals who are passionate about media services, entertainment, and delivering exceptional customer experiences. In this position, you will engage with clients in Spanish, assisting them with inquiries and enhancing their experience with our media offerings.

Key Responsibilities

• Handle customer inquiries related to media services, subscriptions, and entertainment options via phone, email, and chat in Spanish.
• Assist customers with account management, including subscription modifications, billing inquiries, and troubleshooting service issues.
• Provide information about new releases, features, promotions, and general company offerings in the media sector.
• Resolve customer complaints efficiently while ensuring a positive experience.
• Document all customer interactions accurately and maintain comprehensive records in the CRM system.
• Collaborate with internal teams to enhance service delivery and address customer needs effectively.
• Stay informed about industry trends and company products to offer relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Spanish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This role is ideal for individuals who have a keen interest in logistics and a passion for delivering exceptional customer service. As a representative, you will assist customers in Spanish, supporting them with their logistics inquiries and ensuring they receive timely and effective assistance.

Key Responsibilities

• Respond to customer inquiries regarding logistics services, shipments, and supply chain management via phone, email, and chat in Spanish.
• Provide information about shipping options, delivery timelines, and service regulations.
• Assist customers with order tracking, changes, and cancellations as necessary.
• Handle customer complaints and resolve issues with a focus on delivering solutions.
• Maintain accurate records of customer interactions and transactions in the CRM system.
• Collaborate with operational teams to provide real-time information and updates to customers.
• Stay informed about industry trends and company service offerings to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Spanish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and dedicated to delivering excellent customer support. As a representative, you will assist clients with their IT-related inquiries, ensuring they receive prompt and effective assistance in Spanish.

Key Responsibilities

• Manage customer inquiries related to IT products and services, including software, hardware, and technical support via phone, email, and chat in Spanish.
• Provide clear and concise information to customers regarding troubleshooting, installation, and service usage.
• Assist customers with account management, service requests, and escalations when necessary.
• Resolve technical issues and customer complaints efficiently, aiming for a high level of customer satisfaction.
• Document all customer interactions accurately in the CRM system to ensure continuity of service.
• Collaborate with technical teams to resolve complex issues and improve customer experience.
• Stay informed about the latest IT trends and products to provide knowledgeable assistance to customers.

Requirements

Mercier Consultancy MD is delighted to announce a vacancy for Spanish Speaking Customer Service Representatives in the Hospitality & Tourism industry. This exciting position is ideal for individuals who are passionate about travel and hospitality, and who strive to provide guests with exceptional service. In this role, you will assist customers in Spanish, helping them navigate their inquiries and ensuring a memorable experience.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and tourism services through phone, email, and live chat in Spanish.
• Provide information on local attractions, amenities, and travel itineraries.
• Assist customers with booking modifications, cancellations, and special requests.
• Resolve customer concerns with urgency and attention to detail to ensure ultimate satisfaction.
• Accurately document customer interactions in the CRM system for future reference.
• Collaborate with sales and operational teams to enhance service delivery.
• Stay updated on industry trends and company offerings to provide the best recommendations to customers.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Spanish Speaking Customer Service Representatives in the healthcare industry! This position offers a unique opportunity for individuals who are passionate about customer service and eager to support patients and healthcare providers. As a representative, you will assist customers in navigating their healthcare inquiries and services, ensuring they receive accurate and helpful information in Spanish.

Key Responsibilities

• Respond to customer inquiries related to healthcare services, insurance options, and patient support via phone, email, and chat in Spanish.
• Assist patients in understanding their benefits, scheduling appointments, and accessing medical information.
• Resolve customer concerns and complaints promptly, maintaining a high standard of customer care.
• Document all customer interactions and ensure accurate record-keeping in the system.
• Collaborate with healthcare professionals and administrative staff to enhance the service experience.
• Stay updated on healthcare policies and products to provide relevant information to clients.

Requirements