Mercier Consultancy MD is thrilled to offer a unique opportunity for Italian Speaking Customer Service Representatives looking to work in Greece. This position comes with a fully paid relocation package, making it an exciting chance to immerse yourself in a new culture while providing exceptional customer service. As a representative, you will assist Italian-speaking customers, ensuring they receive top-notch support and service.

Key Responsibilities

• Manage inquiries from Italian-speaking customers across various channels including phone, email, and chat.
• Provide information about products and services while assisting customers with their queries and concerns.
• Resolve issues effectively and promptly, ensuring a satisfactory customer experience.
• Document customer interactions accurately in the CRM system for future reference.
• Work collaboratively with other team members to enhance customer satisfaction and support.
• Stay informed about company offerings and industry trends to provide accurate assistance.

Requirements

Mercier Consultancy MD is actively seeking a dedicated German Support Agent to join our team, focusing on an online travel platform. This position is remote and allows you to work from Greece, making it an exciting opportunity for individuals passionate about travel and customer service. In this role, you will provide exceptional support to our German-speaking customers, ensuring they have a seamless experience with our travel services.

Key Responsibilities

• Offer top-notch customer support to German-speaking clients via phone, email, and live chat.
• Assist customers with inquiries related to bookings, travel itineraries, and services offered on the platform.
• Resolve customer complaints efficiently and ensure a high level of satisfaction.
• Document customer interactions and issues in our CRM system for accurate tracking.
• Work collaboratively with other teams to escalate and solve more complex problems.
• Stay informed about travel regulations, promotions, and system updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Spanish Speaking Customer Service Representatives at a leading wearable technology company based in Greece. This role is ideal for tech-savvy individuals who are passionate about innovative products and providing excellent customer support. As a customer service representative, you will assist clients in Spanish, helping them navigate their inquiries and ensuring a delightful experience with our wearable technologies.

Key Responsibilities

• Respond to customer inquiries related to wearable technology products, including setup, features, and troubleshooting via phone, email, and chat in Spanish.
• Provide comprehensive information about product specifications, usage tips, and maintenance guidelines.
• Assist customers with account management, order placements, and warranty inquiries.
• Effectively resolve customer complaints and technical issues, prioritizing customer satisfaction.
• Maintain accurate documentation of customer interactions and solutions in the CRM system.
• Work collaboratively with internal teams to enhance the customer experience and address ongoing concerns.
• Stay updated on new products, software updates, and market trends in wearable technology.

Requirements

Mercier Consultancy MD is thrilled to offer Polish Speaking Jobs in Sofia, Bulgaria, accompanied by a fully paid relocation package! We are looking for dedicated individuals who are fluent in Polish and eager to make a positive impact in a dynamic work environment. This position provides an exceptional opportunity to experience life in Bulgaria while developing your career with a supportive team.

Key Responsibilities

• Engage with Polish-speaking clients through various channels to provide outstanding customer support and assistance.
• Address inquiries, resolve issues, and facilitate smooth communication between clients and our services.
• Document customer interactions accurately in our CRM system to ensure seamless operations.
• Work collaboratively with team members to continuously improve service delivery and client satisfaction.
• Stay updated on product knowledge and industry trends to provide relevant assistance to customers.
• Participate in training and development opportunities to enhance your skills and knowledge within the industry.

Requirements

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Content Moderator to join our team in Sofia, Bulgaria! This role includes a fully paid relocation package, offering a fantastic opportunity for those looking to work in a dynamic city while ensuring a safe online environment for users. As a Content Moderator, you will be responsible for reviewing and managing user-generated content in Polish, ensuring it meets our community standards and promotes a positive user experience.

Key Responsibilities

• Moderate and assess user-generated content in Polish to ensure compliance with community guidelines.
• Classify and evaluate content based on established policies and regulations.
• Identify and report any inappropriate content or violations to the relevant teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Work collaboratively with team members to enhance moderation processes and practices.
• Remain updated on company policies concerning content moderation and community engagement.

Requirements

Join Our Team!

Are you fluent in German and looking for an exciting opportunity to work remotely from Greece? At Mercier Consultancy MD, we are eager to welcome a dedicated and enthusiastic German Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to enjoy a rich cultural experience while providing top-notch customer service.

Your Role:

• Deliver exceptional customer support to German-speaking clients, ensuring inquiries are addressed with professionalism and efficiency.
• Communicate through various platforms including phone, email, and chat.
• Become familiar with our client systems to provide high-quality service.
• Work collaboratively with team members to ensure prompt resolution of customer issues.

Requirements

• Fluency in German (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a commitment to excellent customer service.
• Eagerness to learn new tools and technologies suitable for a remote work environment.
• Self-motivated, proactive, and capable of thriving in a fast-paced atmosphere.
• Open to relocating to Greece for this rewarding opportunity!

Benefits

Mercier Consultancy MD is thrilled to invite applications for the position of Dutch Speaking Customer Support Representative, offering a fantastic relocation package to Sofia, Bulgaria. This role is perfect for customer service enthusiasts looking to immerse themselves in a vibrant culture while providing top-notch support to our Dutch-speaking clients.

Key Responsibilities

• Offer exceptional customer support to Dutch-speaking clients across various communication channels including phone, email, and chat.
• Respond to inquiries regarding products, services, and company policies with accuracy and professionalism.
• Proactively resolve customer complaints and issues, ensuring a high level of customer satisfaction.
• Document all customer interactions thoroughly in our CRM system to aid continuous improvement.
• Coordinate with different departments to enhance customer experience and address specific needs.
• Stay updated on product knowledge and industry trends to provide informed assistance.

Requirements

About HSO

HSO are a leading Microsoft Dynamics Gold partner who were founded in 1987 specialising in sectors such as Retail, Rental, Manufacturing, Professional Services and Local Government. With a head count of over 280 employees in the UK, winning multiple awards such as 2020 Microsoft Partner of the Year, Best Tech company 2021 and Top 3 Large Companies to work for 2021 our reputation in the Dynamics Market is higher than ever. Prioritizing customer satisfaction, our expertise and pragmatic approach to each customer’s business needs enable us to provide a 100% reference-able solution, supported by award winning 24-hour support. Our recruitment moto has always been – ‘We don’t want good people to just join us, we want them to stay with us’. Ensuring our employees are challenged, supported and engaged in our wider family is key to our continued success – we have a designated Learning and Development Team who are continuously offering the best training on the market, combined with an Engagement Team who are creative in ways we can have social activities virtually. From online chess tournaments to coffee mornings, to Netflix and book clubs, virtual singing classes, online yoga – the list is endless!

Requirements

About Us

With spacious and thoughtfully designed rooms and suites, expanding into an additional 20 luxurious tents and a private lodge in 2026, the Monarto Safari Resort caters to those seeking an escape from the everyday. Located less than an hour from Adelaide, the resort and the lodge serves as the perfect base for a family getaway or a romantic weekend.

About Journey Beyond

Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Mercier Consultancy MD is pleased to offer an exciting opportunity for a Slovak Speaking Solutions Consultant with the possibility of relocation to Sofia, Bulgaria! We are looking for dedicated individuals who can leverage their language skills and consulting expertise to support our clients in achieving their business goals. You will play a key role in understanding client needs, crafting tailored solutions, and ensuring a high level of customer satisfaction.

Key Responsibilities

• Consult with clients to gather insights about their needs and identify opportunities for improvement.
• Develop and present customized solutions that address client challenges and align with their objectives.
• Act as a reliable advisor, providing best practice recommendations based on industry knowledge and expertise.
• Work collaboratively with internal teams to ensure successful implementation of solutions and ongoing client support.
• Deliver training sessions for clients, empowering them to maximize the benefits of our products and services.
• Remain updated on the latest market trends and technological advancements to provide informed guidance to clients.

Requirements