Mercier Consultancy MD is excited to announce a unique opportunity for a Lithuanian Speaking Customer Service Agent to join our team in beautiful Bulgaria, with the benefit of paid relocation. In this role, you will be the front line of support for our Lithuanian-speaking customers, ensuring that they receive exceptional service and assistance with their inquiries.

Responsibilities

• Provide customer support in Lithuanian through various channels, including phone, email, and chat, addressing inquiries related to our products and services.
• Deliver comprehensive information about products, assist with order management, and help resolve any customer issues.
• Document customer interactions accurately in the CRM system to track feedback and ensure high-quality service.
• Work collaboratively with internal teams to escalate and resolve complex customer issues effectively.
• Stay current on product knowledge, service updates, and industry trends to provide informed advice and support to clients.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Latvian Speaking Customer Service Agent to join our team, with the benefit of working in beautiful Bulgaria and paid relocation support. In this position, you will provide top-notch customer service to our Latvian-speaking clients, helping them navigate inquiries and enhancing their experience with our services.

Responsibilities

• Assist Latvian-speaking customers through phone, email, and chat by addressing inquiries related to our products and services.
• Provide detailed and accurate information about service offerings, and help customers with account management and troubleshooting.
• Resolve customer complaints effectively, ensuring a high level of satisfaction.
• Document all customer interactions thoroughly in the CRM system for consistency and quality assurance.
• Work collaboratively with various teams to enhance the customer experience and address any escalation needs.
• Stay updated on company products, promotions, and policies to offer informed support to clients.

Requirements

Mercier Consultancy MD is excited to offer an excellent opportunity for an Italian Speaking Customer Service Agent to work in beautiful Bulgaria, with paid relocation support included. In this role, you will be the first point of contact for our Italian-speaking customers, providing them with exceptional service and support regarding our products and services.

Responsibilities

• Assist Italian-speaking customers through phone, email, and chat by addressing inquiries and providing comprehensive information.
• Deliver top-notch service, ensuring a seamless experience for customers from initial contact to resolution.
• Handle customer complaints and issues with professionalism, striving for high levels of customer satisfaction.
• Document customer interactions accurately in our CRM system to maintain quality service standards.
• Work collaboratively with team members to ensure consistent service delivery and enhance customer experience.
• Stay updated on product offerings and industry trends to provide informed and relevant support to customers.

Requirements

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role:

The main purpose of the Account Manager is to manage their assigned clients and their stores by planning, briefing, monitoring, and executing marketing campaigns aimed at driving conversions and sales.

This includes managing, overseeing, and taking charge of the client-agency relationship for all the clients that have been assigned to you. It also includes developing and executing marketing strategies, handling client communications, writing client reports, and communicating the client’s marketing needs to other team members. You will be responsible for supplying the information your team needs to ensure that all marketing campaigns are written, designed, and executed as well as possible. Your goal as an Account Manager is to assist your clients in meeting their revenue goals using the products and services of our company.

The Account Manager will report directly to the Head of Account Managers, the Account Managers’ Leads, and the Service Director while working collaboratively with other departments.

About the Role: