Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Mercier Consultancy MD is looking for a talented Solutions Consultant who is fluent in both Slovak and English. In this role, you will partner with clients to understand their needs and collaborate on tailored solutions that drive business success. We seek a proactive individual committed to delivering exceptional service and fostering lasting client relationships.

Key Responsibilities

• Engage clients to thoroughly understand their requirements and business objectives.
• Design and propose customized solutions that effectively address clients' challenges.
• Act as a trusted advisor, providing insightful consultations and recommendations.
• Work in collaboration with internal teams to ensure seamless delivery and implementation of solutions.
• Provide training and ongoing support to clients, ensuring they achieve maximum value from our products and services.
• Stay updated with industry trends and advancements to offer relevant insights to clients.

Requirements

Mercier Consultancy MD is seeking a highly motivated Solutions Consultant who is fluent in both Polish and English. This role is essential for our clients as you will be the key point of contact, helping them navigate their business challenges through tailored solutions. We are looking for a results-driven individual who excels in a dynamic environment and has a passion for creating impactful customer experiences.

Key Responsibilities

• Engage with clients to understand their specific needs and business objectives.
• Design and propose customized solutions that effectively address client challenges.
• Offer expert advice and recommendations to enhance client satisfaction and operating efficiency.
• Coordinate with various teams to ensure seamless implementation of solutions.
• Provide training and ongoing support to clients to ensure they maximize the use of our products.
• Stay informed about industry trends and emerging technologies to deliver top-notch consultations.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job opportunities for Norwegian Speaking professionals looking to relocate to Bulgaria! This position offers a supportive and dynamic work environment with the added benefit of a fully paid relocation package. If you are passionate about your career and eager to embrace a new culture, we want to hear from you!

Key Responsibilities

• Utilize your Norwegian language skills to assist customers or clients, providing excellent service and support.
• Engage in effective communication with colleagues and stakeholders, ensuring that all interactions are clear and professional.
• Contribute to various projects and activities within your role to enhance productivity.
• Participate in training programs to further develop your skills and professional growth.
• Work collaboratively in a team environment to achieve company goals and deliver exceptional service.
• Adapt to various operational demands and be flexible to changes as necessary.

Requirements

Mercier Consultancy MD is offering an exciting opportunity for Dutch Speaking professionals looking for job positions in Bulgaria, with a fully paid relocation package. This program is perfect for those who wish to start a new chapter in their careers while experiencing the rich culture and beauty of Bulgaria. We are seeking applicants who are passionate about delivering excellent customer service and are eager to contribute to our team.

Key Responsibilities

• Provide outstanding customer service to Dutch-speaking clients via various communication channels.
• Assist clients with inquiries, ensuring timely and effective resolutions.
• Document customer interactions accurately in the CRM system for further analysis.
• Work collaboratively with team members to develop effective solutions for client issues.
• Participate in training sessions to enhance service delivery and product knowledge.
• Stay up-to-date on industry practices and trends to better serve our clients.

Requirements

Mercier Consultancy MD is seeking an enthusiastic and detail-oriented Digital Trust and Safety Analyst who is fluent in both Danish and English. In this crucial role, you will support our mission of creating safe and trustworthy online environments for users. Your expertise will help monitor, investigate, and ensure our platforms adhere to the highest safety standards.

Key Responsibilities

• Monitor user interactions and content for compliance with community safety guidelines and policies.
• Conduct comprehensive investigations into reported safety concerns, utilizing data analysis to determine appropriate actions.
• Collaborate with cross-functional teams to develop and refine policies that enhance online security.
• Generate detailed reports and insights based on investigations and safety data to guide stakeholders.
• Stay informed about the latest trends in digital safety and emerging threats to proactively mitigate risks.
• Educate users and stakeholders on best practices concerning digital safety and security.

Requirements

Mercier Consultancy MD is thrilled to announce exciting job openings for Danish speakers in Greece! We are offering a fully paid relocation package, making it easier for you to embark on this amazing opportunity to work in a beautiful country. Whether you're looking to advance your career, experience a new culture, or join a dynamic team, we invite you to apply!

Key Responsibilities

• Engage with clients and customers primarily in Danish, providing exceptional service and support.
• Assist with various tasks in your designated role, depending on your area of expertise within our organization.
• Collaborate with team members to meet project goals and contribute to a positive team environment.
• Utilize your language skills to bridge communication gaps and foster relationships with Danish-speaking clients.
• Participate in training and development sessions to enhance your professional skills.

Requirements

Join us as our new Senior Legal Counsel!

We are looking for an experienced shipping and offshore lawyer to join our global legal team. As Senior Legal Counsel, you will work closely with negotiating and advising on the full spectrum of our maritime contracts globally. This role is ideal for someone who thrives in a fast-paced, international environment and is confident navigating the complexities of commercial shipping and offshore arrangements.

Responsibilities:

About the Role

AHOY is on a mission to revolutionize the user experience in our innovative product offerings. We are seeking a talented Product Designer to join our dynamic team. In this role, you will be responsible for crafting impactful digital experiences that captivate users while meeting business objectives.

As a Product Designer at AHOY, you will collaborate with a diverse group of stakeholders, including product managers, engineers, and marketing teams, to deliver intuitive designs that elevate our products. If you have a keen eye for detail, a passion for user-centered design, and the ability to think critically about complex problems, we want to hear from you!

Key Responsibilities

• Design engaging user interfaces and experiences for web and mobile applications.
• Collaborate with cross-functional teams to understand user needs and business requirements.
• Create wireframes, prototypes, and high-fidelity mockups to visualize design concepts.
• Conduct user testing and research to gather feedback and iterate on designs.
• Maintain and evolve the design system to ensure consistency across products.
• Communicate design concepts effectively to stakeholders and provide design guidance throughout the product development process.

Requirements

DSI Systems Inc., an authorized AT&T Distributor partner, has an immediate career opportunity for a skilled Vendor Performance Manager (Contact Center Operations) for our Dallas-based retail sales channel support center. You will work directly with the International Call Center Director to build and oversee the daily operations of our growing, effective, impactful retail support center. To succeed in this role, you must have excellent customer service and communication skills.

As the Vendor Performance Manager, you will supervise daily operations and personnel, aiming for superb, confident, cordial, friendly, yet professional customer service, with maximum efficiency and cost-effectiveness. Additionally, you will ensure that technology is utilized to maximize the productivity of staff and ensure that they are well-effective and productive. You are an organized, reliable, and results-driven professional with a practical mind to solve problems on the spot, and the ability to see the “big picture” and make improvements.

• This is an in-office position that will report to our Richardson, Texas
• International travel, 1-2 weeks per quarter
• Full-time, Monday – Friday 9am – 5pm
• On call one weekend per month

About DSI