Mercier Consultancy MD is pleased to present an exciting opportunity for Italian Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing exceptional customer service in Italian.

Key Responsibilities

• Handle customer inquiries related to automotive products, services, and features via phone, email, and chat in Italian.
• Provide detailed information on vehicle specifications, pricing, and service options to customers.
• Assist with scheduling maintenance, service appointments, and addressing any service-related questions.
• Effectively resolve customer complaints and concerns, ensuring a high level of customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for efficient follow-up.
• Collaborate with different internal teams to enhance customer experiences and address inquiries promptly.
• Stay updated on industry trends and product offerings to deliver knowledgeable service to customers.

Requirements

Mercier Consultancy MD is delighted to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company based in Sofia. This position is perfect for individuals who have a passion for the automotive industry and are committed to providing exceptional service. As a customer service representative, you will assist Dutch-speaking customers with their inquiries related to automotive products and services while working in a vibrant city.

Key Responsibilities

• Handle customer inquiries regarding automotive products, services, and specifications via phone, email, and chat in Dutch.
• Provide accurate information on vehicle options, pricing, and available promotions.
• Assist customers with scheduling service appointments, follow-ups, and troubleshooting issues.
• Resolve customer complaints efficiently, striving to ensure complete satisfaction.
• Document all customer interactions accurately in the CRM system to maintain comprehensive records.
• Collaborate with internal teams to ensure seamless service delivery and customer support.
• Stay informed about the latest automotive products and trends to give informed advice to customers.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for Dutch Speaking Customer Service Representatives for an Automotive Company. This position allows you to work remotely from Greece, combining the benefits of flexible work with the chance to engage in the automotive industry. In this role, you will assist customers with inquiries related to automotive products and services while providing outstanding customer service in Dutch.

Key Responsibilities

• Respond to customer inquiries regarding automotive products, services, and warranties through phone, email, and live chat in Dutch.
• Assist customers with order tracking, troubleshooting, and general support related to automotive issues.
• Provide clear information on product features, specifications, and availability.
• Resolve customer complaints effectively and ensure a high level of satisfaction.
• Document customer interactions accurately in our CRM system for future reference.
• Collaborate with internal teams to ensure customer needs are met and issues are resolved.
• Stay updated on automotive trends and company offerings to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for German Speaking Customer Service Representatives for an Automotive Company, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about the automotive industry and are dedicated to providing exceptional customer service. As a representative, you will assist customers in Germany and German-speaking regions, addressing their inquiries and ensuring a seamless customer experience.

Key Responsibilities

• Manage customer inquiries related to automotive products, services, and solutions via phone, email, and chat in German.
• Provide accurate information about vehicle specifications, pricing, and promotions.
• Assist customers with order processing and service-related questions.
• Resolve customer concerns and complaints promptly, guaranteeing high levels of satisfaction.
• Document all customer interactions clearly and effectively in the CRM system.
• Collaborate with internal teams to enhance service delivery and follow up on customer requests.
• Stay updated on automotive trends, products, and company offerings to provide informed support to customers.

Requirements

Mercier Consultancy MD is looking for a dedicated Spanish Speaking Support Specialist to join our team and support a renowned Automotive Company! Based in the beautiful surroundings of Greece, this role provides an exciting opportunity to assist Spanish-speaking customers with their inquiries and concerns regarding automotive products and services.

Your Role

As a Spanish Speaking Support Specialist, your primary responsibility will be to deliver exceptional customer service to our Spanish-speaking clientele. You'll be at the forefront of engaging with customers, addressing their questions, and ensuring a smooth experience with our automotive offerings.

Key Responsibilities

• Handle customer inquiries in Spanish through phone, email, and chat channels.
• Provide information about automotive products, services, and technical support.
• Assist customers with troubleshooting and resolving issues efficiently.
• Document customer interactions and feedback to improve service quality.
• Collaborate with cross-functional teams to escalate and resolve complex issues.
• Ensure that you remain updated on product knowledge and relevant policies to inform customers accurately.

Requirements

Mercier Consultancy MD is seeking an enthusiastic Italian Speaking Customer Agent to join our team in Greece, working with a leading automotive company. This role offers a fantastic opportunity for individuals who are passionate about the automotive industry and have a knack for delivering excellent customer service. As a Customer Agent, you will assist Italian-speaking customers, providing them with the support and information they need regarding our automotive products and services.

Key Responsibilities

• Provide outstanding customer support in Italian across various channels, including phone, email, and live chat.
• Assist customers with inquiries related to automotive products, services, and technical information.
• Document and track customer interactions accurately in our CRM system.
• Resolve customer issues and complaints effectively, ensuring high levels of customer satisfaction.
• Collaborate with other teams to improve service processes and communication.
• Stay updated on automotive industry trends, product knowledge, and company updates to serve customers effectively.

Requirements

Join Mercier Consultancy MD as a German Customer Consultant specializing in the automotive industry, with the opportunity to work in Greece, including relocation support! In this pivotal role, you will assist our German-speaking customers with inquiries related to automotive products and services. If you are passionate about both customer service and the automotive sector, we invite you to take the next step in your career with us!

Key Responsibilities

• Deliver high-quality customer support to German-speaking clients via phone, email, and live chat.
• Address inquiries regarding automotive products, services, and technical assistance.
• Efficiently resolve customer issues and ensure they receive timely solutions.
• Document all customer interactions and feedback to enhance product knowledge and service quality.
• Collaborate with internal teams to ensure seamless issue resolution and customer satisfaction.
• Stay current on automotive trends and product updates to provide informed customer assistance.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for a Nederlandstalige Customer Support Medewerker (Dutch-Speaking Customer Support Representative) in the automotive sector. This is a fantastic opportunity for individuals passionate about providing top-notch customer service in the automotive industry, where you will assist Dutch-speaking clients with their inquiries and support their needs effectively.

Key Responsibilities

• Provide exceptional customer support to Dutch-speaking clients in the automotive sector via phone, email, and chat.
• Assist customers with inquiries about automotive products, services, and company policies.
• Resolve customer issues and complaints quickly and efficiently to ensure satisfaction.
• Document all customer interactions accurately in our CRM system for continuous improvement.
• Collaborate with various departments to provide comprehensive solutions for customer needs.
• Stay up-to-date with automotive industry trends and product knowledge to enhance customer interactions.

Requirements

Join our team at Mercier Consultancy MD as a German Customer Consultant focusing on the automotive industry! This remote position in Greece presents an exciting opportunity to support our German-speaking customers in their inquiries related to automotive products and services. If you're enthusiastic about cars and technology, and enjoy providing top-notch customer service, we want you on our team!

Key Responsibilities

• Offer exceptional support to German-speaking customers via phone, email, and chat.
• Assist with inquiries about automotive products, services, and technical issues.
• Resolve customer concerns with professionalism and efficiency.
• Document customer interactions and feedback to improve overall service quality.
• Collaborate with internal teams to ensure seamless customer experience.
• Stay informed on automotive trends and product updates to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Dutch Customer Support Representative specializing in the Automotive Industry, with a remote work option in Greece. Join our dynamic team and help us deliver exceptional service to our Dutch-speaking clients in the automotive sector while enjoying the beauty and culture of Greece.

Key Responsibilities

• Provide expert customer support to Dutch-speaking clients in the automotive industry through various channels, including phone, email, and chat.
• Address inquiries related to automotive products, services, and policies accurately and professionally.
• Effectively resolve customer complaints and issues, ensuring a high level of satisfaction.
• Maintain detailed records of customer interactions within our CRM system.
• Collaborate with internal teams to deliver comprehensive solutions and improve overall customer experience.
• Stay updated on automotive industry trends and product knowledge to provide informed assistance.

Requirements