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CRM Specialist

posted by: spj_bot

At OB Streem, we are pioneers in logistics. We are embarking on a bold new direction, expanding our capabilities to become the leading end-to-end logistics service provider that delivers intelligent solutions for customers around the world.

We grew bolder, bigger and better, enriched by our legacy companies, Orphee Beinoglou, internationally known as ORBIT (Orphee Beinoglou International Transports) and Makios Logistics. From the former, we inherit a tradition that spans a century, having set the highest standards in freight forwarding, moving and logistics services across the Balkans and the Eastern Mediterranean. From the latter, we pick the dynamics of a 90-year enterprise that grew into a flexible handler of diverse logistics needs, with one of the largest truck fleets in the region.

We are seeking a detail-oriented and proactive CRM Specialist to join our Commercial Excellence team in Marousi.

As a CRM Specialist, you will be responsible for managing and optimizing our Customer Relationship Management (CRM) system to ensure smooth operations across sales, marketing, and customer service. You will support end-users, ensure data accuracy, generate reports and insights, and drive adoption of CRM best practices, enabling OB Streem to deliver exceptional customer experiences and achieve commercial growth.

 

Responsibilities

Job Skills

streamline customer experience act business administration integrations microsoft office sale process business writing usability customer service process improvement project management information system managing sales support business relationship management service provider track working environment detail orient dashboards lifecycle management automation data quality data integrity diversity and inclusion generate reports troubleshooting logistics analytical remuneration problem solve customer interactions work environment medical insurance collaborate wms best practices performance report operations workflows innovation supply chain creative friendly freight forwarding adoption customer relationship management verbal communication skill microsoft dynamic review application change management forecasts ERP english service industry e prioritize CRM learn development manage audits customer lifecycle management
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