We are seeking Customer Care Executives (CEs) for the JTI project in Greece. This is a dynamic, multilingual role combining inbound and outbound customer support.

Japan Tobacco International (JTI) is the international division of Japan Tobacco, a leading manufacturer of tobacco products. Headquartered in Switzerland, JTI operates in 120 countries, employing around 46,000 people. The company develops and produces heated tobacco devices, vaping products, and nicotine pouches.

Key Responsibilities

Outbound (Proactive Care)

• Deliver exceptional consumer experiences
• Conduct post-purchase follow-ups and retention efforts
• Engage users for feedback, trade-in & adoption initiatives
• Cross-sell and upsell products
• Update CRM systems with consumer interactions

Inbound (Reactive Care)

• Provide first-contact resolution for inquiries and technical support
• Troubleshoot heated tobacco devices (charging, heating, stick compatibility)
• Guide consumers on proper usage, maintenance, and best practices
• Process warranty claims, replacements, and returns
• Handle complaints empathetically and escalate when required
• Educate consumers on devices, accessories, and stick options

Requirements

ALUMIL, a leading player in the architectural aluminum systems industry, is excited to announce an opening for an R&D Systems Engineer to join our innovative team.

Your Role

In the position of R&D Systems Engineer, you will be a key contributor in developing and optimizing engineering solutions for our aluminum systems. Your responsibilities will involve working closely with interdisciplinary teams to implement cutting-edge technologies and enhance product performance.

Key Responsibilities

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are seeking an experienced IT Specialist to support and maintain the technology environment of our client, a Single-family office based in Limassol. This is a hands-on role combining infrastructure support with high-touch personal technology assistance for the shareholder.

The successful candidate will serve as a trusted technical point of contact, ensuring that all systems remain secure, stable, and well-maintained, while coordinating with external providers where required.

 Responsibilities

• Support and maintain business and personal IT systems
• Act as the primary day-to-day technical contact for the shareholder
• Administer infrastructure including servers, cloud platforms, networks, and end-user devices
• Implement system upgrades, migrations, and improvements in coordination with vendors
• Maintain cybersecurity controls and security best practices
• Monitor backups and assist with disaster recovery procedures
• Provide executive and travel-related technical support
• Coordinate with external IT providers, MSPs, and security partners when required
• Maintain documentation, asset registers, and access management records

Requirements

Ready to trade your daily routine for sunsets over the Aegean and a life filled with sunshine?

We are hiring Spanish-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting a world-renowned premium technology brand. This is your opportunity to build an international career while living in beautiful Greece – where life moves a little slower, food tastes better, and weekends feel like mini-holidays.

Whether it’s morning coffee by the sea, island-hopping adventures, or vibrant city life in Athens or Thessaloniki, Greece offers a lifestyle most people only experience on vacation.

And yes – relocation support is included.

As a Customer Expert, you will handle inbound calls from retail customers in the Spanish market, assisting with:

• Product inquiries
• Sales support
• Aftersales service
• Delivery-related questions
• Basic technical troubleshooting

The role combines customer service, sales support, and technical assistance. You will work with multiple browser-based tools and a virtual desktop system. Full product training is provided, and complex cases will be escalated when necessary.

Ready to swap routine for Mediterranean living?

We are hiring Italian-speaking Customer Care & Technical Support Specialists to join an exciting international project supporting Dyson, one of the world’s most innovative and premium technology brands.

This is your opportunity to build an international career while living in Greece — a country known for its quality of life, sunny climate, vibrant culture, and relaxed lifestyle. Relocation support is included.

About the Project

Dyson is a globally recognized premium technology company designing and manufacturing innovative household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for cutting-edge engineering and high-quality customer experience.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and light technical troubleshooting.

You will assist customers with:

• Product inquiries
• Sales-related questions
• Aftersales support
• Delivery-related issues
• Basic technical troubleshooting

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and complex cases will be escalated to the client when necessary.

Imagine building your international career in Athens – surrounded by history, culture and Mediterranean lifestyle – while working for one of the world’s leading digital platforms.

On behalf of our client, a global online video-sharing and social media platform headquartered in the United States, we are looking for Icelandic-speaking Customer Care & Technical Support Specialists to join an on-site team in Athens.

This is an opportunity to support business customers and content creators in a dynamic, digital-first environment while living in one of Europe’s most vibrant capitals.

Why Athens?

Living and working in Athens means:

• Mediterranean climate with sunshine most of the year
• International and fast-growing professional community
• Affordable lifestyle compared to Northern Europe
• Rich culture, history and world-famous cuisine
• Weekend access to islands and beaches
• A modern city combining tradition and innovation

Your Role:

Ready to build your career under the Mediterranean sun?

We are hiring French-speaking Customer Care & Technical Support Specialists to join an international project supporting Dyson, a globally recognized premium technology brand.

This is your opportunity to combine professional growth with an exceptional lifestyle in Greece. With relocation support included, you can enjoy a fresh start in a country known for its climate, culture, and quality of life.

About the Project

Dyson is an innovative multinational technology company that designs and manufactures premium household appliances, including vacuum cleaners, air purifiers, hair care technology, and more. With over 14,000 employees worldwide, Dyson is known for engineering excellence and high customer standards.

As a Customer Expert, you will support retail customers in the UK and Irish market via inbound calls. The role combines customer service, sales support, and technical assistance.

You will assist customers with:

• Product information and sales inquiries
• Aftersales support
• Delivery-related questions
• Basic troubleshooting and technical guidance

You will work with multiple browser-based tools and a virtual desktop environment. Full training is provided, and unresolved cases will be escalated when necessary.