Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is seeking talented individuals for the position of Italian IT/Customer Service Support, available remotely from Greece! This role provides a unique opportunity to leverage your IT knowledge while assisting customers, all from the comfort of your home in beautiful Greece.

Why Join Mercier Consultancy MD?

We pride ourselves on fostering a collaborative and inclusive work environment. By joining our team, you'll play a crucial role in enhancing customer support and satisfaction while enjoying the flexibility of remote work.

Key Responsibilities

• Provide outstanding technical support and assistance to Italian-speaking customers via phone, email, and chat.
• Help customers troubleshoot and resolve IT-related issues, ensuring clear and efficient communication.
• Assist customers in understanding our products and services, providing comprehensive guidance and support.
• Document all customer interactions accurately and maintain detailed records of issues and resolutions.
• Work collaboratively with technical teams to resolve complex issues and improve service delivery.
• Stay current with company product offerings, technology trends, and troubleshooting processes to provide knowledgeable support.

Requirements

Mercier Consultancy MD is looking for an enthusiastic Italian Customer & Technical Support Representative to join our team in Athens, Greece. This role is ideal for individuals who are passionate about customer service and have a knack for technical problem-solving. You will assist our Italian-speaking clients by addressing their inquiries and technical issues, ensuring they receive the best support during their experience with our products.

Key Responsibilities

• Provide exceptional customer service and technical support to Italian-speaking clients via phone, email, and chat.
• Troubleshoot and resolve inquiries related to products, services, and technical issues effectively.
• Guide customers through processes and product functionalities, ensuring they have a clear understanding.
• Maintain accurate documentation of customer interactions and resolutions within the support system.
• Collaborate with cross-functional teams to identify recurring issues and contribute to improvements.
• Stay current on product knowledge and industry updates to enhance support quality.

Requirements

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!

Key Responsibilities

• Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
• Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
• Help customers with installations, set up devices, and maximize the use of their smart home technology.
• Maintain comprehensive documentation of customer interactions within our CRM system.
• Provide feedback to product development teams based on customer inquiries and suggestions.
• Keep informed about the latest trends in smart home technology and product features.

Requirements