​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with German and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

As a Dutch-speaking Content Moderator you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning

Required qualifications:

• Fluent in Dutch
• B2 or higher English language skill

Benefits

In return, our client will give you:

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Dutch and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

​​​​​Sofia combines city buzz with calm living. Grab a coffee downtown in the morning and be on a mountain trail after work. Life here is affordable, the food is fantastic, and the weather gives you both real summers and proper snowy winters.

And with a flat 10% income tax, you get to keep more of what you earn. Simple as that.

Description and requirements

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the Customer Experience industry!

As a Content Moderator with Danish and English you will: 

• Review user-generated back-office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Requirements

Our client is looking for someone with: 

Location: National Capital Region (Pentagon, Mark Center, Crystal City, and other Government facilities)
Clearance Required: Active Top Secret/SCI Clearance
Travel: Local NCR travel may be required

**Contingent Upon Contract Award

Come Join Our Team! First Division Consulting (FirstDiv) provides program management, acquisition, logistics, field service representative, explosive ordnance disposal, and personnel support services to Department of War and Federal Government Agencies. We are a Small Business Administration certified Service-Disabled Veteran-Owned Small Business and a Small Disadvantaged Business. If you are looking for a company who has an overall rating on Glassdoor of 4.8 and who puts their people first, then continue to read below and join the FirstDiv team!

We are seeking a highly motivated Security Analyst II to support the Washington Headquarters Services (WHS) Security Enterprise Services Directorate (SESD). The successful candidate will provide professional security support services, policy analysis, administrative security management, inspections, compliance oversight, and customer support to Department of War organizations and senior leadership. This role requires strong analytical skills, attention to detail, and the ability to manage multiple security programs simultaneously in a fast-paced environment.

Who we are?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Provide exceptional customer support via emails;
• Assist customers with product-related inquiries;
• Support customers with job posting inquiries and other service-related requests;
• Accurately document customer interactions and update tickets in the support platform;
• Escalate complex or unresolved issues to the appropriate internal teams when necessary;
• Collaborate with internal teams to ensure timely issue resolution and continuous service improvement;
• Securely work with customers’ sensitive information.

What you need to succeed in this role: