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German Speaking Customer Service for Automotive Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for German Speaking Customer Service Representatives within a leading Automotive Company in Greece. This position is perfect for individuals who are passionate about the automotive industry and dedicated to providing outstanding customer support. As a representative, you will engage with clients in German, assisting them with inquiries related to automotive products and services, ensuring an exceptional customer experience.


Key Responsibilities

  • Manage customer inquiries related to automotive services, including vehicle specifications, maintenance, and purchasing options via phone, email, and chat in German.
  • Provide detailed information about vehicles, warranty coverage, and service appointments.
  • Assist customers with order placements, modifications, and handling of complaints or issues.
  • Resolve customer inquiries efficiently while ensuring a positive outcome and customer satisfaction.
  • Document all customer interactions accurately in the CRM system for effective record-keeping.
  • Collaborate with sales and technical teams to provide the best solutions to customer queries.
  • Stay updated on automotive trends and product offerings to provide accurate and current information.

Requirements

Job Skills

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Danish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting Danish Speaking job opportunities in Sofia, Bulgaria, with a fully paid relocation package! We are seeking motivated individuals with excellent Danish language skills to join our dynamic team. This role provides a unique chance to immerse yourself in a vibrant work culture while building a rewarding career.


Key Responsibilities

  • Respond to Danish-speaking clients’ inquiries via phone, email, and live chat, offering exceptional support and assistance.
  • Engage with customers to understand their needs and provide tailored solutions to enhance their experience.
  • Document all customer interactions meticulously in our CRM system, ensuring continuous improvement and support.
  • Collaborate with internal teams to resolve customer issues and ensure a seamless experience from start to finish.
  • Stay up-to-date with product offerings, services, and industry trends to provide informed support to clients.
  • Contribute to team goals and actively participate in training programs and workshops for skill enhancement.

Requirements

Job Skills

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Swedish Speaking Customer Service For Booking.com - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.


Key Responsibilities

  • Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
  • Provide detailed information about bookings, payment options, and cancellation policies.
  • Assist customers with modifying or canceling their reservations as needed.
  • Resolve customer complaints and issues in a timely and professional manner.
  • Document all customer interactions accurately in the CRM system for record-keeping.
  • Work closely with internal teams to ensure seamless resolution of customer issues.
  • Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Job Skills

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Polish Speaking Jobs in Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Join Mercier Consultancy MD and embark on an exciting career opportunity with our Polish Speaking Jobs based in Sofia, Bulgaria! We offer a fully paid relocation package to help you transition smoothly to your new role in a vibrant and culturally rich environment. We are looking for enthusiastic individuals fluent in Polish who are eager to make a difference in customer service.


Key Responsibilities

  • Manage customer interactions in Polish, providing seamless support and assistance through various channels.
  • Address customer inquiries, troubleshoot issues, and ensure high levels of satisfaction.
  • Document customer interactions accurately in our CRM system and follow up on any outstanding issues.
  • Collaborate with other departments to ensure comprehensive customer support and service delivery.
  • Stay updated on product knowledge and company policies, enabling you to provide informed advice to customers.
  • Contribute to a positive team environment and assist in enhancing customer experience strategies.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Sofia, Bulgaria

posted by: spj_bot

Mercier Consultancy MD is excited to announce a vacancy for a Polish Speaking Digital Trust and Safety Specialist based in Sofia, Bulgaria. In this crucial role, you will play an integral part in maintaining a safe online environment for users by monitoring content, managing safety incidents, and enforcing community guidelines. Your contributions will be key in promoting a culture of trust and security within the digital landscape.

Key Responsibilities

  • Continuously monitor user-generated content and interactions to identify and mitigate potential violations of safety standards.
  • Conduct detailed investigations into reported safety incidents, employing analytical skills to assess evidence and recommend appropriate actions.
  • Collaborate with various teams to develop and enhance policies that foster a secure digital environment.
  • Prepare analytical reports outlining safety incidents and trends for management review and strategic planning.
  • Keep updated on emerging trends and challenges in digital safety to proactively adjust protocols and practices.
  • Engage with users to educate them about safety practices and encourage responsible online behavior.

Requirements

Job Skills

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Polish Speaking Digital Trust and Safety Specialist in Bulgaria + Welcome Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust and Safety Specialist based in Bulgaria, complete with a welcome bonus! In this critical role, you will help ensure the safety and integrity of our online platforms by monitoring content, addressing safety concerns, and implementing strategies that enhance user trust. Your expertise will be pivotal in creating a secure online environment.


Key Responsibilities

  • Monitor user-generated content and interactions to identify and respond effectively to potential violations of safety policies.
  • Conduct comprehensive investigations into reported safety incidents, gathering and analyzing evidence to inform decision-making.
  • Collaborate with various teams to create and enhance policies that promote digital safety and trust across platforms.
  • Prepare detailed reports on safety incidents and trends to inform organizational strategies and improve safety measures.
  • Stay updated on digital safety trends and best practices to proactively enhance our community standards.
  • Engage directly with users to educate them about safety practices and foster a sense of community awareness regarding online risks.

Requirements

Job Skills

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Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria + Bonus

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Polish Speaking Digital Trust & Safety Specialist in Sofia, Bulgaria, with an attractive bonus structure. In this pivotal role, you will be responsible for ensuring a safe and trustworthy online environment for our users. Your expertise will be essential in monitoring content, addressing safety concerns, and enforcing community standards across our digital platforms.


Key Responsibilities

  • Monitor user-generated content and interactions to detect and handle potential violations of safety policies.
  • Conduct in-depth investigations into reported incidents and apply analytical skills to evaluate evidence and recommend suitable actions.
  • Collaborate with cross-functional teams to improve and develop policies aimed at enhancing digital safety.
  • Compile and present comprehensive reports on safety incidents and trends to support organizational strategies.
  • Stay informed about the latest trends and best practices in digital safety to proactively enhance our protocols.
  • Engage with users to promote awareness of safety practices and encourage responsible online behavior.

Requirements

Job Skills

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Italian Support Agent for a Global Logistics Firm - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking an enthusiastic Italian Support Agent to join our team at a prominent global logistics firm. This position is based in Greece and offers a unique opportunity for individuals interested in the logistics industry and customer support. In this role, you will be responsible for assisting our Italian-speaking clients, ensuring their needs are met and providing a positive customer experience.


Key Responsibilities

  • Provide exceptional customer service to Italian-speaking clients via phone, email, and live chat.
  • Assist customers with inquiries related to shipments, logistics services, and tracking information.
  • Effectively resolve customer issues and complaints to maintain high satisfaction levels.
  • Document all customer interactions and issues in our CRM system for accurate tracking and follow-up.
  • Work closely with other departments to ensure a seamless experience for clients and to address complex inquiries.
  • Stay updated on logistics regulations, services, and company policies to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Helpdesk Agent - Work Remote In Greece - Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for an Italian Speaking Helpdesk Agent to join our dynamic team while working remotely from the beautiful landscapes of Greece. This role comes with a paid relocation package for successful candidates, encouraging you to embrace a vibrant work-life balance. As a Helpdesk Agent, you will be the first point of contact for our Italian-speaking clients, addressing their inquiries and providing exceptional technical support.


Key Responsibilities

  • Deliver outstanding customer service to our Italian-speaking clients via phone, email, and chat.
  • Troubleshoot technical problems and provide timely solutions to enhance client satisfaction.
  • Maintain accurate records of customer interactions in our CRM system.
  • Collaborate with cross-functional teams to resolve complex issues and improve service delivery.
  • Stay updated on product knowledge and updates to provide the most relevant information to clients.
  • Offer proactive support and advice to enhance the user experience.

Requirements

Job Skills

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Italian Speaking Customer Service - Work In Greece - Fully Paid Relocation Pack

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.


Key Responsibilities

  • Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
  • Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
  • Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
  • Document customer interactions accurately in the CRM system for future reference.
  • Collaborate with team members and other departments to enhance customer experience and improve service delivery.
  • Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Job Skills

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