Are you a Registered Nurse looking to use your clinical expertise in an international environment while living on the Spanish coast?

We are currently recruiting Danish-speaking nurses on behalf of our client, a global travel assistance provider supporting travellers around the world when medical incidents occur abroad.

In this role, you will combine your medical knowledge, communication skills, and decision-making ability to support travellers in need, helping coordinate care, assess medical situations, and guide patients during challenging moments.

This is an opportunity to move beyond traditional hospital work and gain experience within international medical assistance, travel health, and insurance medicine while living in Torrevieja on Spain’s Mediterranean coast.

The Role

As a Medical Case Handler / Registered Nurse, you will support travellers who experience illness or accidents while abroad.

You will be responsible for assessing medical situations, coordinating care, and ensuring travellers receive the appropriate assistance.

Your responsibilities include:

Mercier Consultancy MD is seeking a Greek Speaking Solutions Consultant to join our team in Sofia, Bulgaria, with fully paid relocation! This is an excellent opportunity to work in a vibrant, international environment where you will help clients solve their business challenges through tailored solutions and expert advice. If you are passionate about technology and customer success, join us and make an impact!

Key Responsibilities

• Consult with clients to understand their unique needs and business objectives.
• Design and propose customized solutions that address client challenges effectively.
• Serve as a trusted advisor, providing valuable insights and recommendations to clients.
• Collaborate with internal teams to ensure smooth implementation and ongoing client support.
• Conduct client training to maximize product usage and satisfaction.
• Keep up-to-date with industry trends and new technologies to provide informed guidance.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for a Greek Speaking Player Support Specialist to join the team supporting Riot Games in Sofia, Bulgaria. This role includes fully paid relocation, providing an excellent chance for Greek speakers passionate about gaming to work in an international environment. You will provide top-tier support to players, ensuring their gaming experience is enjoyable and seamless.

Key Responsibilities

• Provide high-quality player support to Greek-speaking players primarily through email.
• Address player inquiries related to game features, account management, and technical issues efficiently and professionally.
• Collaborate with internal teams to escalate and resolve complex player issues.
• Maintain thorough documentation of player interactions to improve support processes.
• Stay up-to-date with game updates, features, and community trends to deliver informed assistance.
• Contribute to a positive player experience by ensuring clear, empathetic, and prompt communication.

Requirements

Mercier Consultancy MD is seeking a German Speaking Travel Support Advisor to join our team in Sofia, Bulgaria! This exciting opportunity is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer service. You will be responsible for assisting German-speaking clients with their travel plans, ensuring a smooth and enjoyable experience from start to finish.

Key Responsibilities

• Provide high-quality support to German-speaking customers through phone, email, and chat.
• Manage travel bookings, changes, and cancellations promptly and accurately.
• Offer personalized travel advice and solutions tailored to client needs and preferences.
• Resolve customer queries and complaints effectively to maintain client satisfaction.
• Maintain accurate records of customer interactions in company systems.
• Keep up-to-date with the latest travel industry developments and company services.

Requirements

Mercier Consultancy MD is excited to offer the position of German Speaking Travel Support Advisor based in Greece! Join our team and contribute to delivering exceptional travel support services to our German-speaking clients. This role allows you to work in a vibrant environment while enjoying the beautiful surroundings of Greece, with full relocation expenses covered.

Key Responsibilities

• Assist German-speaking customers with their travel inquiries via phone, email, and chat, providing accurate and timely support.
• Manage bookings, changes, and cancellations efficiently to ensure a seamless customer experience.
• Provide personalized travel advice and solutions tailored to client preferences.
• Handle and resolve customer issues and complaints with professionalism and empathy.
• Maintain detailed records of customer interactions and services provided.
• Stay informed about the latest trends and updates in the travel industry to better serve clients.

Requirements

Mercier Consultancy MD is seeking a dedicated German Speaking Customer Service Agent to join a reputable airline company based in Amsterdam, Holland. This role offers the opportunity to work in a vibrant international setting, providing exceptional support to German-speaking passengers and ensuring a seamless travel experience.

Responsibilities

• Assist German-speaking customers through phone, email, and in-person inquiries regarding flight bookings, schedules, and services.
• Provide timely and accurate information on airline policies, ticketing, baggage, and travel regulations.
• Handle customer complaints and resolve travel-related issues professionally and efficiently.
• Maintain detailed records of customer interactions in the CRM system to ensure quality service delivery.
• Collaborate with internal teams to enhance customer satisfaction and streamline service processes.
• Stay updated with airline promotions, procedures, and industry trends impacting customer service.

Requirements

Mercier Consultancy MD is seeking motivated Estonian-speaking professionals to join our growing team in Sofia, Bulgaria. This exciting opportunity comes with fully paid relocation, allowing you to embark on a rewarding career while experiencing the vibrant culture and lifestyle of Bulgaria's capital city.

Key Responsibilities

• Engage with Estonian-speaking clients to provide exceptional customer support and assistance.
• Handle inquiries related to various products and services efficiently and professionally.
• Manage administrative tasks and maintain accurate records within internal systems.
• Collaborate effectively with team members to ensure a seamless customer experience.
• Adapt quickly to changing processes and contribute ideas for continuous improvement.

Requirements

Mercier Consultancy MD is hiring a Danish Speaking Solutions Consultant to work in our Sofia office, offering fully paid relocation! This role provides an exciting opportunity to advance your career while living in one of Europe's vibrant capitals. You will collaborate with clients to understand their requirements and deliver customized, innovative solutions that support their business goals.

Key Responsibilities

• Engage with Danish-speaking clients to assess their needs and develop effective solutions.
• Present tailored consultancy solutions that address client challenges and opportunities.
• Act as a reliable advisor, offering insights and recommendations based on industry trends and best practices.
• Coordinate with internal teams to ensure smooth implementation and support of solutions.
• Provide training and ongoing assistance to clients to maximize product utilization.
• Keep abreast of market developments to continuously enhance client service quality.

Requirements

Mercier Consultancy MD is seeking a Danish Speaking Digital Trust & Safety Analyst to join our growing team in Sofia, Bulgaria. This role comes with a fully paid relocation package, providing an excellent opportunity to work in a dynamic and diverse environment. As a key member of our trust and safety team, you will help maintain a secure and positive user experience across our digital platforms.

Key Responsibilities

• Monitor user-generated content and platform activity to detect potential safety issues or violations.
• Investigate reported safety incidents using analytical methods to determine appropriate responses.
• Collaborate with technical, legal, and safety teams to develop robust policies and enforce community guidelines.
• Prepare detailed reports and updates for stakeholders based on findings and trends.
• Stay updated on digital safety trends, emerging risks, and best practices to proactively enhance platform security.
• Engage with users and internal teams to raise awareness and educate on digital safety protocols.

Requirements

Mercier Consultancy MD is looking for a Danish Speaking Customer Service Agent to join a leading airline company based in Amsterdam, Holland. In this exciting role, you will provide exceptional support and assistance to Danish-speaking passengers, ensuring their travel experience is smooth and enjoyable.

Responsibilities

• Handle inquiries from Danish-speaking customers via phone, email, and chat about flight bookings, reservations, and general airline services.
• Assist customers with changes, cancellations, and special requests related to their travel plans.
• Resolve customer complaints professionally and efficiently, ensuring high customer satisfaction.
• Accurately document all customer interactions using CRM systems to maintain service quality.
• Work collaboratively with other departments to ensure seamless service delivery.
• Stay informed about airline policies, promotions, and travel regulations to provide accurate information.

Requirements