Join Our Team!

Are you fluent in Dutch or Flemish and ready for an exciting new opportunity? At Mercier Consultancy MD, we are looking for a passionate and dedicated Dutch/Flemish Speaking Customer Representative to join our team!

This position offers a fantastic opportunity for relocation to Sofia, giving you the chance to experience a vibrant city while providing exceptional service to our customers.

Your Role:

• Deliver outstanding customer support to Dutch/Flemish-speaking clients, ensuring their inquiries are addressed professionally and efficiently.
• Utilize various communication channels, including phone, email, and chat, to assist clients effectively.
• Become proficient in our systems and processes to provide high-quality service.
• Work collaboratively with team members to ensure the timely resolution of customer issues.

Requirements

Mercier Consultancy MD is excited to seek a Dutch/Flemish Speaking Appointment Setter for our team, offering a unique opportunity for relocation to Sofia, Bulgaria. This role is ideal for enthusiastic individuals who excel at connecting with people and generating leads. As an Appointment Setter, you will play a crucial role in expanding our client base by reaching out to Dutch and Flemish-speaking prospects and scheduling appointments for our sales executives.

Key Responsibilities

• Initiate contact with potential clients in the Dutch and Flemish-speaking markets to identify viable leads.
• Clearly communicate the benefits of our services and successfully arrange appointments with interested clients.
• Follow up with prospects through phone calls, emails, and social media to nurture relationships and confirm appointments.
• Accurately document all interactions and appointment details within our CRM system.
• Collaborate with the sales team to ensure the smooth transition from appointment setting to sales discussions.
• Provide insights and feedback to enhance our lead generation strategies.
• Stay informed about industry trends to effectively engage prospects.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for a Dutch/Flemish Speaking Appointment Setter, with the chance to relocate to Sofia, Bulgaria. This role is ideal for motivated individuals who excel in communication and enjoy engaging with clients. As an Appointment Setter, you will play a key role in generating leads and scheduling appointments for our dedicated sales team.

Key Responsibilities

• Reach out to potential clients in the Dutch/Flemish-speaking market to identify and generate leads.
• Present our services effectively to schedule appointments for the sales team.
• Conduct follow-ups with prospects to nurture relationships and confirm appointments.
• Maintain accurate records of client interactions and scheduled appointments within our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition from appointment setting to sales discussions.
• Provide feedback to improve lead generation strategies and appointment-setting processes.
• Stay abreast of industry trends and product offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch/Flemish Speaking Appointment Setter, with relocation to the vibrant city of Sofia, Bulgaria. This role is ideal for individuals interested in advancing their careers in a dynamic sales environment while enjoying the rich culture and lifestyle Sofia has to offer. As an Appointment Setter, you will be responsible for connecting with potential clients and scheduling appointments for our sales team.

Key Responsibilities

• Initiate contact with Dutch and Flemish-speaking prospects to generate and qualify leads.
• Effectively communicate the benefits of our services and secure appointments for the sales team.
• Conduct follow-up communications with leads to nurture relationships and confirm scheduled appointments.
• Maintain detailed records of interactions, progress, and appointments in our CRM system.
• Work in collaboration with the sales team to ensure a seamless transition from appointment setting to sales discussions.
• Provide valuable insights and suggestions on lead quality and appointment-setting strategies.
• Stay informed about industry trends and updates to communicate effectively with prospects.

Requirements

Mercier Consultancy MD is looking for a dedicated Dutch Speaking Reservations Agent for Booking.com to join our enthusiastic team! This exciting position allows you to work in the beautiful setting of Greece, interacting with clients to facilitate their booking needs and ensure a fantastic customer experience.

Key Responsibilities

• Assist Dutch-speaking customers with hotel reservations for Booking.com through various channels, including phone, email, and chat.
• Provide in-depth information about available accommodations, pricing, availability, and local experiences to guide clients in making informed decisions.
• Accurately process reservation requests and confirm all necessary details to provide a smooth booking experience.
• Proactively address and resolve any customer inquiries or issues related to bookings with professionalism and efficiency.
• Maintain comprehensive records of client interactions and booking details within our CRM system.
• Stay updated on market trends, hotel offers, and local attractions to provide clients with the best options.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What You Will Do:

• Deliver outstanding customer support via phone calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Dutch/Flemish Speaking Customer Support Representative, offering a remote work arrangement based in beautiful Greece. This role is ideal for enthusiastic individuals who are passionate about providing excellent customer service while enjoying the flexibility of working from home.

Key Responsibilities

• Provide exceptional customer support to Dutch/Flemish-speaking clients through various channels including phone, email, and chat.
• Address client inquiries regarding products, services, and company policies accurately and professionally.
• Effectively resolve customer complaints and issues, ensuring high levels of satisfaction.
• Document interactions thoroughly in our CRM system to ensure seamless service delivery.
• Collaborate with internal teams to deliver comprehensive solutions and address customer needs.
• Stay informed about company offerings and industry trends to provide knowledgeable support.

Requirements