Mercier Consultancy MD is thrilled to present an exceptional opportunity for Danish Speaking Customer Service Representatives for Booking.com, with the opportunity to work in the beautiful surroundings of Greece. This role is perfect for individuals who are enthusiastic about travel and hospitality, offering valuable support to customers as they navigate their booking experiences. As a representative, you will assist customers in Danish, addressing their inquiries and ensuring a seamless booking process.

Key Responsibilities

• Manage customer inquiries regarding bookings, cancellations, and modifications via phone, email, and chat in Danish.
• Provide accurate and timely information about available accommodations, rates, and Booking.com policies.
• Assist customers with troubleshooting issues related to their reservations and offer effective solutions.
• Resolve customer complaints and inquiries efficiently, maintaining high satisfaction levels throughout.
• Document all customer interactions in the CRM system for trackability and future reference.
• Collaborate with other departments to enhance customer service and streamline booking processes.
• Stay informed about new features, promotions, and updates on the Booking.com platform to offer the best assistance.

Requirements

Who are we?

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are excited to invite a dedicated and enthusiastic Danish Speaking Customer Representative to our team!

This role allows you to work remotely while embracing the vibrant lifestyle and culture of Greece, contributing significantly to our commitment to excellent customer service.

Your Role:

• Provide exceptional customer support to Danish-speaking clients, ensuring inquiries are addressed professionally and thoughtfully.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to deliver accurate and timely service.
• Collaborate with team members to ensure swift resolutions to customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills and a focus on customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a fast-paced, dynamic environment.
• Ability to work from home while enjoying the lifestyle in Greece!

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity based in Greece? At Mercier Consultancy MD, we are excited to invite applications for the position of Danish Speaking Customer Representative.

This role offers you the chance to work from home while enjoying the beautiful surroundings and culture of Greece, all while providing exceptional service to our valued customers.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their queries are addressed with professionalism and understanding.
• Communicate effectively through various channels, including phone, email, and chat.
• Become proficient in our client systems to provide accurate and timely assistance.
• Collaborate with team members to ensure efficient resolution of customer concerns.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Excellent communication skills and a strong customer service orientation.
• Willingness to learn new tools and technologies for a work-from-home environment.
• Self-motivated, proactive, and excels in a dynamic work setting.
• Ability to work remotely while residing in Greece.

Benefits

Join Our Team!

Are you fluent in Danish and looking for a flexible work-from-home opportunity in Greece? At Mercier Consultancy MD, we are seeking a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers you the chance to work remotely, allowing you to enjoy the vibrant culture and lifestyle of Greece while providing excellent customer service.

Your Role:

• Provide outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become well-versed in our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure quick resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective customer communication.
• Strong communication skills and a passion for customer satisfaction.
• Willingness to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to work effectively in a dynamic environment.
• Must be eligible to work from home in Greece.

Benefits

Who we are?

SupportYourApp is a global Support-as-a-Service leader, collaborating with top-tier tech companies like Mastercard, Calm, and MacPaw since 2010. We operate in 30+ countries and from 90+ countries, and support customers in 60 languages, helping SaaS, software, and hardware brands deliver secure, world-class customer and technical support.

Right now, we’re expanding our talent bench — a pool of skilled Customer Support Consultants who want to grow with us and be the first in line when new projects open.
If you’re ready to join a multicultural, multilingual community and grow professionally while working from home, this could be your next step.

What you will do:

• Deliver outstanding customer support via calls, chats and emails
• Build strong and lasting customer relationships
• Keep up with evolving tools and technology
• Handle sensitive customer data with care and security
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role:

Join Our Dynamic Team!

Are you a fluent Danish speaker seeking an exciting opportunity to work in sunny Greece? At Mercier Consultancy MD, we are looking for a motivated and enthusiastic Danish Speaking Customer Representative to join our team.

This role offers the unique chance to provide exceptional customer service while enjoying the vibrant lifestyle that Greece has to offer.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, addressing their inquiries with professionalism and dedication.
• Utilize various communication platforms such as phone, email, and chat to assist customers effectively.
• Become proficient in our systems to provide high-quality service and accurate solutions.
• Collaborate with your team to ensure the efficient resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for clear communication with clients.
• Excellent communication skills and a strong customer-focused approach.
• Willingness to learn new technologies and tools that facilitate remote work.
• Self-motivated, proactive, and adept at thriving in a fast-paced environment.
• Open to working (remotely) while living in Greece!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to offer the position of Danish Speaking Customer Representative with the fantastic benefit of paid relocation to Greece!

This position not only allows you to immerse yourself in a vibrant culture but also to play a vital role in our customer service operations.

Your Role:

• Provide exceptional support to Danish-speaking clients, ensuring that their inquiries are managed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become skilled in our client systems to deliver high-quality service efficiently.
• Collaborate with team members to ensure quick and effective resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong customer service skills with a focus on satisfaction and professionalism.
• Willingness to learn new systems and tools for remote customer support.
• Self-motivated and able to thrive in a fast-paced, dynamic environment.
• Enthusiasm for relocating to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in Danish and looking for an incredible opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to announce that we are searching for a dedicated and enthusiastic Danish Speaking Customer Representative.

This position offers the fantastic benefit of paid relocation to Greece, allowing you to immerse yourself in a vibrant new culture while providing exceptional support to our clients.

Your Role:

• Deliver outstanding customer support to Danish-speaking clients, ensuring their inquiries are handled with professionalism and efficiency.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient with our client systems to deliver high-quality service promptly.
• Collaborate with team members to ensure the swift resolution of customer issues.

Requirements

Join Our Team!

Are you fluent in Danish and looking for an exciting opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are seeking a passionate and dedicated Danish Speaking Customer Representative to join our dynamic team.

This position not only offers a chance to work (remotely) but also provides the incredible benefit of experiencing life in Greece, all while delivering exceptional customer service.

Your Role:

• Provide outstanding support to Danish-speaking clients, addressing their needs and inquiries with professionalism and care.
• Communicate effectively through various channels, including phone, email, and chat.
• Get familiar with our client systems to provide efficient and high-quality service.
• Work collaboratively with your team to ensure swift resolution of customer issues.

Requirements

• Fluency in Danish (both written and spoken) is essential for effective communication with clients.
• Strong communication skills paired with a customer-centric approach.
• Eager to learn new tools and technologies suitable for remote work.
• Self-motivated, proactive, and capable of thriving in a fast-paced environment.
• Willingness to relocate to Greece for this exceptional opportunity!

Benefits