Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Dutch Speaking Appointment Setter to join our team in Sofia, Bulgaria. In this role, you will play a critical part in connecting with potential clients and scheduling appointments for our sales team. If you are looking for a dynamic work environment and have a passion for engaging with people, we invite you to apply!

Key Responsibilities

• Effectively communicate the value of our services and schedule appointments for the sales team.
• Perform follow-up communications to nurture leads and confirm appointment details.
• Maintain accurate records of all interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure a seamless transition of leads into scheduled meetings.
• Provide feedback on lead quality and suggest improvements to the appointment-setting process.
• Stay informed about industry trends and company offerings to engage prospects effectively.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Danish Speaking Customer Experience Agent, offering the flexibility to work remotely from Greece! We are looking for dedicated individuals who are passionate about customer service and eager to provide exceptional support to our Danish-speaking clients. In this pivotal role, you will ensure customer satisfaction and build lasting relationships, all while enjoying the benefits of remote work.

Key Responsibilities

• Deliver outstanding customer support in Danish through phone, email, and chat communications.
• Handle customer inquiries and resolve issues efficiently, maintaining a high level of service quality.
• Accurately document customer interactions and maintain up-to-date records in our CRM system.
• Gather and analyze customer feedback to contribute to the improvement of our services.
• Collaborate with team members to share insights and enhance customer service processes.
• Stay updated on product offerings, services, and industry trends to ensure effective customer assistance.

Requirements

Mercier Consultancy MD is excited to offer a Remote Customer Advisor position in the Energy Sector for Dutch-speaking individuals, providing a unique opportunity to work from anywhere in Greece. If you are passionate about the energy industry and enjoy engaging with customers to answer their inquiries, this role is designed for you!

Key Responsibilities

• Provide outstanding customer support to Dutch-speaking clients in the energy sector through phone, email, and chat communications.
• Assist customers with inquiries regarding energy plans, billing issues, and service-related questions.
• Resolve customer complaints efficiently and effectively, ensuring a high level of satisfaction.
• Document customer interactions and maintain accurate records in our CRM system.
• Work closely with the operations team to relay customer feedback and improve service offerings.
• Stay informed about industry trends and regulatory developments relevant to energy services.

Requirements

Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us

Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one!

About Journey Beyond

Mercier Consultancy MD is excited to offer Polish Speaking Customer Service positions in the beautiful setting of Greece, complete with a fully paid relocation package! This is a fantastic opportunity to develop your career while enjoying the rich culture and stunning scenery Greece has to offer.

Why Work With Us?

At Mercier Consultancy MD, we are dedicated to creating a supportive and dynamic work environment. As a member of our team, you will have the opportunity to make a significant impact on customer satisfaction and service excellence.

Key Responsibilities

• Deliver exceptional support to Polish-speaking customers via phone, email, and chat, ensuring a friendly and professional demeanor in all communications.
• Assist customers in understanding our products and services by providing clear and helpful information.
• Quickly resolve customer inquiries and complaints to ensure their satisfaction and loyalty.
• Maintain accurate records of customer interactions and follow up to ensure their needs are met.
• Collaborate with colleagues and various departments to enhance service quality and efficiency.
• Stay informed about company offerings and industry trends to provide effective support.

Requirements

Mercier Consultancy MD is thrilled to offer exciting opportunities for Polish Speaking professionals to join our team in Sofia, Bulgaria! With a fully paid relocation package, this is perfect for individuals looking to advance their career while experiencing the rich culture and vibrant lifestyle Bulgaria has to offer. In this role, you will be instrumental in providing outstanding service and support to our Polish-speaking clients, ensuring their needs are met with excellence.

Key Responsibilities

• Engage with Polish-speaking clients through various channels, providing information, assistance, and support as needed.
• Address customer inquiries and concerns effectively, ensuring high levels of client satisfaction.
• Document all interactions accurately within our CRM system for tracking and reporting purposes.
• Collaborate with teams across the organization to enhance customer engagement practices.
• Stay informed about products, services, and market trends to offer well-rounded advice to customers.
• Participate in training and development initiatives to improve your skills and enhance service delivery.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for a Dutch Speaking Appointment Setter ready to relocate to Sofia, Bulgaria. In this pivotal role, you will be essential in establishing connections with potential clients, setting appointments for our dedicated sales team, and contributing to our growing success in the market. If you're looking for a fresh start in a vibrant city while advancing your career, we want to hear from you!

Key Responsibilities

• Reach out to Dutch-speaking prospects via phone and email to generate leads and set appointments.
• Articulate the value of our services clearly to potential clients.
• Conduct follow-up communications to nurture relationships and confirm appointments.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate closely with the sales team to ensure a smooth transition to sales meetings.
• Provide feedback on lead quality and suggest improvements for the appointment-setting process.
• Stay informed about industry trends and company offerings to effectively engage with prospects.

Requirements

Engineering Manager

Full-time | On-site

Location: New York City or San Francisco

We are a rapidly growing AI platform leveraging real-time data ingestion, comprehension, and summarization across text, audio, and video to provide actionable insights for communications. We are seeking a dynamic Engineering Manager to build, lead, and scale our core engineering team as we accelerate growth and serve enterprise-grade customers.

The Engineering Manager will be responsible for both technical strategy and people leadership, ensuring the team operates with urgency, rigor, and a focus on long-term scalability. This role requires a balance of hands-on technical work, mentorship, and cross-functional product collaboration.

What You Will Do:

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Client Service Representative. This remote position comes with an exciting opportunity for paid relocation to Greece, blending work with an enriching lifestyle experience!

In this role, you will serve as a vital link between our company and our Dutch-speaking clients, providing them with exceptional support and assistance. Your dedication to customer service will ensure that clients have a smooth and satisfying experience with our products and services.

Your Responsibilities Will Include:

• Delivering outstanding customer service to Dutch-speaking clients through various platforms, including phone, email, and chat.
• Effectively addressing inquiries and resolving client issues, always aiming for a positive outcome.
• Maintaining accurate records of client communications in our database for effective follow-up.
• Coordinating with internal teams to facilitate efficient problem resolution.
• Remaining knowledgeable about our products and services to provide informed support to clients.

Requirements

Engineering Manager (Player-Coach) - AI & Real-Time Data Platform

Location: On site - San Francisco or New York

We are an ambitious, high-growth AI and Media startup, redefining how organizations comprehend, summarize, and act on insights from real-time traditional and social media data (text, audio, and video). We are seeking a hands-on Engineering Manager to build, lead, and scale our engineering team, driving technical excellence and a high-velocity culture as we rapidly expand our enterprise-grade platform.

This is a critical player-coach role where you will blend technical leadership with hands-on contribution. You will set the technical direction for our stack, scale our infrastructure for enterprise customers, and build a high-performing team. Success requires a constant balance between shipping with urgency to meet customer demands and making sound architectural decisions to ensure long-term scalability and reliability.

What You Will Do: