Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading Logistics Company based in Greece. This position is perfect for individuals who have a passion for logistics, supply chain solutions, and delivering excellent customer service. As a customer service representative, you will assist clients in Italian, providing them with the necessary support and information regarding their logistics needs.

Key Responsibilities

• Handle customer inquiries related to logistics services, shipment tracking, and delivery schedules via phone, email, and chat in Italian.
• Assist customers with service requests, pricing inquiries, and contract management.
• Resolve customer complaints and issues efficiently, ensuring satisfaction and loyalty.
• Document all customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal teams, including operations and dispatch, to provide timely support to customers.
• Stay informed about logistics trends and service offerings to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce a position for Greek Speaking Customer Service Representatives at a leading Corporate Services Company in Greece. This role is perfect for individuals who are keen on delivering exceptional service in a corporate environment. As a customer service representative, you will assist clients with inquiries related to corporate services, ensuring they receive the highest level of support while communicating in Greek.

Key Responsibilities

• Manage customer inquiries related to corporate services, including business registration, compliance, and financial services via phone, email, and chat in Greek.
• Provide clients with detailed information about service offerings and assist with the application processes.
• Resolve customer complaints effectively, demonstrating strong problem-solving skills to ensure client satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with internal departments to expedite service delivery and address client concerns.
• Stay informed about changes in corporate regulations and business processes to provide accurate guidance to clients.

Requirements

Mercier Consultancy MD is pleased to announce a vacancy for French Speaking Customer Service Representatives for an esteemed automotive company in Greece. This exciting opportunity is perfect for individuals who are passionate about the automotive industry and committed to delivering outstanding customer support. In this role, you will engage with clients in French, assisting them with inquiries related to automotive products and services.

Key Responsibilities

• Respond to customer inquiries concerning automotive products, services, and warranty details via phone, email, and chat in French.
• Provide information about vehicle specifications, availability, and promotions to assist customers in their purchasing decisions.
• Help customers with order tracking, service appointments, and technical support.
• Effectively resolve any customer complaints or issues while ensuring a high level of service satisfaction.
• Accurately document all customer interactions and maintain detailed records in the CRM system.
• Collaborate with internal departments, including sales and technical teams, to enhance customer experience.
• Stay informed about the latest automotive trends, product updates, and industry developments.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Dutch Speaking Customer Service Representatives for a tech company based in Greece. This role is perfect for individuals who are passionate about technology and dedicated to providing exceptional support to customers. As a representative, you will assist clients in navigating tech-related inquiries and ensure they have a seamless experience while communicating in Dutch.

Key Responsibilities

• Manage customer inquiries regarding tech products, services, and troubleshooting via phone, email, and chat in Dutch.
• Provide support for product setup, usage, and ongoing maintenance.
• Educate customers about features, updates, and best practices for optimizing their tech experience.
• Resolve customer issues and complaints efficiently and professionally.
• Document all customer interactions accurately in the CRM system.
• Collaborate with technical teams to provide comprehensive solutions to customer problems.
• Stay informed on the latest tech industry developments and product offerings to assist customers effectively.

Requirements

Mercier Consultancy MD is currently seeking a talented Dutch Speaking B2B Sales Agent specialized in Online Media, with the exciting opportunity for paid relocation. We are looking for motivated individuals who are passionate about sales and are fluent in Dutch. In this role, you will be responsible for creating and nurturing relationships with business clients in the online media sector, helping them to leverage our solutions to expand their reach and success.

Key Responsibilities

• Identify, engage, and establish relationships with potential B2B clients in the Dutch-speaking market.
• Conduct in-depth consultations to understand client needs and tailor our online media solutions accordingly.
• Present and demonstrate our services to prospective clients, showcasing their benefits and ROI.
• Manage the full sales cycle, from lead generation and prospecting to negotiating contracts and closing deals.
• Collaborate with the marketing team to devise strategies that enhance lead generation and client engagement.
• Stay informed about industry trends and competitor offerings to effectively position our services.
• Achieve and surpass individual and team sales targets, contributing to the overall growth of the company.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Chinese Speaking Customer Service Representatives for a prestigious luxury car company, with remote work options available in Greece. This position is ideal for individuals who are passionate about the automotive industry and luxury brands while providing excellent customer service to a discerning clientele. As part of the team, you will assist customers in navigating their inquiries and ensuring a seamless experience with our luxury vehicle offerings.

Key Responsibilities

• Respond to customer inquiries regarding luxury vehicle features, specifications, and services via phone, email, and live chat in Chinese.
• Provide personalized support for customers interested in luxury car purchases, maintenance, and warranty services.
• Assist clients with appointments, service schedules, and any issues related to their vehicles.
• Resolve customer concerns and complaints promptly and professionally to ensure satisfaction.
• Document all customer interactions accurately in the CRM system.
• Collaborate with sales and service teams to enhance customer experience and loyalty.
• Stay informed about the latest luxury automotive trends and product offerings to provide relevant insights.

Requirements

Mercier Consultancy MD is seeking a talented and experienced Arabic Speaking B2B Sales Agent to join our team in Athens, Greece. We are looking for an individual who possesses a strong sales acumen and a passion for developing business relationships in the B2B sector. The successful candidate will play a vital role in expanding our client base and enhancing our service offerings in the Arabic-speaking market.

Key Responsibilities

• Identify and pursue new business opportunities in the Arabic-speaking B2B market through strategic outreach efforts.
• Develop and deliver engaging presentations to potential clients, showcasing how our products and services can address their specific needs.
• Manage the sales cycle from prospecting through to negotiation and closure, ensuring customer satisfaction throughout.
• Build strong relationships with existing clients to encourage repeat business and referrals.
• Collaborate with cross-functional teams to align sales strategies with the overall company objectives and product offerings.
• Monitor market trends and competitor activities to identify opportunities for growth and development.
• Achieve and exceed sales goals while contributing to the overall success of the sales team.

Requirements

Alumil, a leading company in the design and manufacturing of architectural aluminum systems in Europe, is seeking a Technical Consultant.

About the Role

The main purpose of this role is to provide technical support to aluminum fabricators, develop new partners, and enhance the technical expertise of existing partners. As a Technical Consultant, you will promote aluminum systems, particularly the Supreme systems, to fabricators by providing high-level technical solutions. Additionally, you will support fabricators who collaborate with sales engineers on large-scale projects.

Candidate Profile

A key attribute for a successful Technical Consultant is the ability to guide and advise partners. We seek an individual who will develop our partners and fabricators in the region, offering the necessary expertise in aluminum profiles. As a Technical Consultant at Alumil, you will have the opportunity to connect our modern aluminum systems with the technical requirements of our clients.

Requirements

Required Qualifications and Experience:

Millennium Health LLC is an accredited specialty laboratory with over a decade of experience in medication monitoring and drug testing services, helping clinicians track the use and misuse of prescription medications and illicit substances. Healthcare professionals use the testing to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Business Systems Analyst is responsible for performing tasks to analyze and re-design business systems and processes. 

The following are intended to be examples of the accountabilities for which the person in this position is responsible.  This position is not intended to be complete or all-inclusive and does not preclude management from assigning other or related functions for which the individual has demonstrated competency through performance.

This is a fixed-term employment contract from February to September. The role may be extended or converted into a regular position depending on performance and business needs. Comprehensive training and continuous support will be provided.
Our Remote Customer Service Representative position offers a great opportunity to join a supportive team focused on helping our customers and providers have a smooth, positive experience. You’ll handle calls, chats, emails, and callbacks while guiding users through app navigation, payments, scheduling, and service questions. We’re looking for someone who brings strong communication, patience, and problem-solving skills, and who enjoys delivering great service in a fast-paced environment.

What You’ll Do

• Handle inbound calls, callback queues, chats, and email support.
• Manage 300+ weekly contacts (customer + provider support).
• Assist with app navigation, payments, scheduling, and service issues.
• Deliver high-quality service, meet performance expectations, and maintain policy compliance.
• Ensure strong communication, de-escalation, and issue resolution.

Work Schedule 

Operations run Monday–Friday, 6:00 AM–10:00 PM CST and Saturday–Sunday, 7:00 AM–6:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.