Reporting to the Credit Supervisor, the Credit Controller will be responsible for general administration and the processing of credit checks and calling customers to discuss their outstanding debts or failed payments.

Duties & Responsibilities

• Calling customers daily to discuss payment of returned direct debit payments, payment for outstanding debts and customers who have cancelled the direct debit instructions
• Dealing with applications forms.
• Contacting customer regarding the Exposure on the fuel cards and expired credit limits
• Dealing with additional card orders, card limits and change of details
• Other ad hoc duties include, understanding of cleared balances to keep accounts open, working with credit insurance brokers and credit rating agency.
• Dealing with customer queries in a professional, courteous and timely manner. Then recording all customer information on emails or calls received to maintain detailed and accurate customer records.
• Interacting with the Sales Team regarding customer fuel card accounts, recording details on our in-house systems, email and phone.
• Liaise with the Credit & Collections Supervisor regarding sending letter before actions and payment plans
• Any other duties as may be reasonably required.

Requirements

Education & Experience

WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Program Manager - Audience Targeting in the United States.

We are seeking a highly skilled Technical Program Manager to join a fast-paced Engineering PMO, supporting cutting-edge Audience Targeting initiatives within the Connected TV advertising space. This role involves shaping product and technical strategy, managing the execution lifecycle, and coordinating across multidisciplinary teams to ensure alignment and delivery of impactful features. You’ll work in close collaboration with engineering, product, and UX teams, facilitating agile processes and providing consistent updates to stakeholders. Your ability to bridge technical knowledge with clear communication and organizational efficiency will be key to success in this role.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for a Senior Customer Success Manager, Enterprise in North America.

In this strategic role, you will partner with some of the largest clients in the private capital markets to ensure they realize maximum value from their software investment. You will serve as a trusted advisor, building deep relationships with decision-makers and key users, driving adoption, retention, and account growth. You’ll collaborate with cross-functional teams—including product, sales, and support—to tailor solutions that meet each client’s unique goals. This is a high-impact opportunity ideal for someone passionate about client success, comfortable with complexity, and eager to work across multiple business functions. Your ability to translate client needs into tangible results will be critical.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Account Manager in the United States.

We are looking for a seasoned Senior Account Manager to oversee and grow a mid-market book of business (100–500 lives) with a strong focus on client success, engagement, and retention. Acting as the main point of contact for clients and brokers, this role is responsible for delivering exceptional service and ensuring the continued value of the company’s healthcare solutions. You will partner closely with internal teams across product, member services, and strategic accounts to align on customer objectives and drive business outcomes. This is a remote position with up to 15% travel required.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Sales Manager, EMEA - BitTitan in the United States.

This is an exciting leadership opportunity for an experienced Sales Manager to drive revenue growth and strategic expansion across the EMEA region. You will be responsible for managing a regional team and building strong partnerships with managed service providers, distributors, and resellers. In this role, you’ll execute the EMEA sales strategy, guide regional performance, and contribute insights to product and go-to-market decisions. The ideal candidate brings a consultative sales approach, deep knowledge of cloud-based solutions, and a strong track record in partner management.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for an Account Manager in the United States.

As an Account Manager, you will play a critical role in nurturing client relationships and driving customer satisfaction. You’ll act as a key point of contact, ensuring all client needs are addressed and that services are delivered efficiently and effectively. In this role, you will support business growth by identifying opportunities to expand services within existing accounts, while working closely with internal teams to provide tailored client solutions. Your success will be measured by your ability to enhance client retention, satisfaction, and overall account performance. The position requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Strategic Account Portfolio Manager in the United States.

As a Strategic Account Portfolio Manager, you will serve as the operational backbone for high-profile, multi-site client accounts. You will ensure seamless coordination between internal service teams and client stakeholders, managing day-to-day operations, ensuring contractual obligations are met, and driving process optimization. This role demands a high level of organization, communication, and a customer-first mindset to uphold service standards and maintain long-term client satisfaction. You'll be instrumental in resolving issues quickly, managing account data, and supporting revenue and cash flow objectives.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Strategic Account Executive – Northeast in the United States.

We are looking for a high-performing Strategic Account Executive to manage and grow key enterprise relationships within a dedicated territory. You will focus on a portfolio of high-value accounts, including Fortune 500 organizations, driving both new business and expansion opportunities. By working closely with cross-functional teams—Sales, Customer Success, Product, and Engineering—you will execute complex sales strategies aligned with customer priorities. This role requires a consultative and strategic approach to uncover needs, deliver solutions, and build long-term partnerships. The ideal candidate thrives in a fast-paced, high-growth SaaS environment and is passionate about delivering value at the executive level.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior iOS Engineer in the United States.

This is an exciting opportunity to shape the future of mobile user experience analytics by working on a cutting-edge iOS SDK used across millions of devices. As a Senior iOS Engineer, you will be central to developing and maintaining advanced SDKs, enabling clients to gain deep insights into their app performance and customer behavior. You’ll architect robust systems, champion quality and testing, and work closely with customers and internal teams to ensure seamless integration. If you're passionate about solving complex technical challenges and contributing to a fast-moving, collaborative engineering culture, this role is for you.

Accountabilities: