WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Staff Accountant in the United States.

As a Staff Accountant, you will play a crucial role in maintaining the financial health of the company by managing accounts payable, onboarding new vendors, and assisting with the monthly, quarterly, and annual close processes. Your role will be integral to ensuring the accuracy and timeliness of financial statements, preparing reports, and resolving vendor inquiries. Additionally, you will have the opportunity to grow professionally as the company expands and faces new accounting challenges. This is a great opportunity to enhance your accounting skills and contribute to the company's financial success.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for an Associate Renewals Manager in the United States.

As an Associate Renewals Manager, you’ll be an essential part of a high-performing team dedicated to retaining and growing a thriving SMB customer base. You’ll work directly with customers to assess their business needs, anticipate potential risks, and ensure they continue to find value in the platform. This role is a perfect fit for someone passionate about customer success, strategy, and long-term growth. You’ll collaborate closely with internal teams to develop creative retention strategies and help shape the future of the renewals process.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Strat & Ops Manager - Mid in the United Kingdom, Portugal, Spain, or Poland.

In this role, you’ll be directly working with the founders in a dynamic, fast-paced environment. As a Strategy & Operations Manager, you will be tasked with solving complex business problems using data-driven insights. You will play a crucial role in supporting strategic initiatives, driving product development, and enhancing customer experience. Your analytical abilities and strong problem-solving skills will help streamline operations, optimize processes, and create impactful solutions that drive business growth. The ideal candidate is a proactive and organized team player who thrives in an evolving and high-pressure environment.

Accountabilities:

Job Summary

Reporting to the Global Trade Marketing Director, the Global Trade Marketing Manager will oversee Crystal’s digital trade channels and content strategy, delivering turnkey solutions to partners. This role involves managing Crystal’s trade portal, keeping content up-to-date and optimised for partner engagement, and developing marketing plans and assets to support the introduction of new features. The manager will lead the creation of global marketing collateral, including campaign toolkits and other multi-channel content, aligned with sales objectives. They will collaborate closely with the digital and creative teams to drive communication through the trade e-newsletter, ensuring content engages partners and reinforces Crystal's luxury brand positioning.

Requirements

RESPONSIBILITIES:

Job Summary

The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency.

Responsibilities and Accountabilities

Travel Coordination

• In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements.
• Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions.
• Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings.

Communication & Support

Job Summary

The Marketing Specialist serves as a generalist for the broader department’s brand marketing efforts, but the primary focus will be key account marketing and proving the sales team with marketing support.

Responsibilities and Accountabilities