About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Engineer in South Carolina, United States.

We are seeking a motivated Technical Support Engineer to provide remote support for customer systems and software. In this role, you’ll troubleshoot technical issues, guide users through solutions, and perform system maintenance to ensure optimal performance. Your focus will be on professional, clear communication, detailed problem-solving, and continuous learning. You'll collaborate with internal teams and customers to deliver high-quality service and build strong relationships, all while adapting to new technologies and procedures in a dynamic environment.

Accountabilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Key Account Implementation Manager in Canada.

In this role, you will play a critical part in helping larger, strategic customers transition from a legacy software version to a modern, web-based platform. You will provide personalized, hands-on support throughout the upgrade process, ensuring a smooth transition. This includes collaborating with internal teams and customers, managing the upgrade process, and addressing any concerns that may arise. Your ability to communicate effectively and manage multiple projects will be essential for success in this position.

Accountabilities:

Jobgether is een Talent Matching Platform dat samenwerkt met bedrijven over de hele wereld om via AI-gedreven matching top talent efficiënt te verbinden met de juiste carrièremogelijkheden.

Eén van onze partnerbedrijven is momenteel op zoek naar een Customer Support Specialist (NL) in Brussel.

Ben jij iemand die energie haalt uit menselijk contact en anderen graag helpt om te slagen? In deze rol ben jij hét aanspreekpunt voor Nederlandstalige gebruikers. Je ondersteunt klanten en dienstverleners bij hun ervaring op het platform en zorgt ervoor dat elk contactmoment positief, behulpzaam en waardevol is. Je beantwoordt vragen, denkt mee, begeleidt nieuwe gebruikers, en deelt feedback met interne teams. Je werkt samen met collega’s aan het verbeteren van processen en gebruikerservaring. Een perfecte rol voor een empathisch en proactief persoon die graag impact maakt binnen een snelgroeiende omgeving.

Verantwoordelijkheden:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Manager in the United States.

We are looking for a dynamic and experienced Customer Support Manager to lead and grow a high-performing frontline support team. In this role, you’ll oversee day-to-day operations, coach and mentor team members, and ensure the delivery of exceptional customer experiences. You will also drive performance metrics, handle escalations, and collaborate with cross-functional teams to continually improve customer support strategies. This is an opportunity to shape a world-class customer support function in a fast-paced, tech-driven environment where leadership and innovation are valued.

Accountabilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Property and Casualty Customer Service Team Lead in Georgia, US.

We are looking for an experienced and motivated Customer Service Team Lead to guide and support a high-performing team within a property and casualty insurance environment. In this role, you’ll oversee day-to-day customer service operations, resolve escalated issues, and ensure team members have the tools and training to succeed. You'll serve as a hands-on leader, coaching agents, monitoring performance, and contributing to the overall effectiveness of the customer support function. This is a remote opportunity for a leader who thrives in a fast-paced, customer-first environment and who is committed to developing team excellence.

Accountabilities:

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Staff Federal Customer Success Engineer in the United States.

In this role, you’ll work closely with federal government clients to implement and scale workflow automation solutions. As a technical expert, you’ll lead onboarding efforts, support high-impact professional services engagements, and deliver hands-on support throughout the customer journey. This position requires a deep understanding of API integration, process optimization, and federal agency environments. You’ll collaborate across internal teams—from engineering to sales—to ensure customer needs shape the product roadmap. The ideal candidate thrives in fast-paced environments and is passionate about automation, customer success, and solving complex technical challenges.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Manager, Channel Sales in United States.

As the Manager of Channel Sales, you will be responsible for driving growth and expanding market reach through channel partnerships. This involves creating and implementing strategies to foster strong relationships with partners, ensuring alignment with company objectives, and supporting partners to increase sales. The role will require you to work closely with internal teams to provide partners with the tools, resources, and support they need to achieve targets. Additionally, you will play a key role in managing the performance of partners, setting sales goals, and leading a team to success.

Accountabilities:

WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

The Marine Operations Team is part of Harbor Lab’s Partners Support Department, which is responsible for assisting our platform users—including Port Agents, Vendors, and Shipping Companies. 

As a Junior Partners Support Agent, you will play a key role in supporting external stakeholders, primarily Port Agents, while also providing assistance to Shipping Companies. 

The role covers the entire Port Agent user journey—from registration to daily operational support—as well as assisting Shipping Companies by following up with Agents, on their behalf, to ensure timely submission of business-critical documents such as PDAs, FDAs, and others. At the same time, you will also be coordinating and collaborating with internal teams to identify solutions, ensuring seamless interactions with our platform for our users. 

WHAT YOU WILL BE DOING 

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Executive in the United States.

This role offers a chance to be the frontline of customer engagement in a fast-paced, globally expanding B2B marketplace. As a Customer Support Executive, you will be responsible for resolving customer inquiries and issues through live chat, WhatsApp, and email. Your work will ensure a smooth user experience across logistics, orders, and platform functionality, while also acting as the internal advocate for customers. You’ll collaborate across departments and be empowered to help improve support processes and customer satisfaction metrics. The position is fully remote and follows a Saturday–Wednesday schedule, with flexible shift options in CST or PST.

Accountabilities:

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our partner companies is currently looking for an Account Manager in the United States.

As an Account Manager, you will play a critical role in nurturing client relationships and driving customer satisfaction. You’ll act as a key point of contact, ensuring all client needs are addressed and that services are delivered efficiently and effectively. In this role, you will support business growth by identifying opportunities to expand services within existing accounts, while working closely with internal teams to provide tailored client solutions. Your success will be measured by your ability to enhance client retention, satisfaction, and overall account performance. The position requires excellent communication, organizational skills, and a proactive approach to problem-solving.

Accountabilities: