WHO WE ARE

We are Harbor Lab, an innovative B2B software startup that aims to bring new value to the Shipping community. Our vision is to completely reshape how Shipping Companies and Port Agents operate, provide transparency, and ensure efficiency for all involved parties. We add value to both sides by helping save time, cut costs and make informed decisions. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

As a Junior Marine Operations Support Analyst, you will provide 1st level technical support to our customers for using our platform and collaborate with internal resources to troubleshoot and implement appropriate solutions. Candidates must be willing to work mainly in night shifts.

WHAT YOU WILL BE DOING 

About Signal Ocean:

Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, enables shipping professionals to securely handle, integrate, and assess intricate collections of private and public shipping data. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. Insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

The team: The team oversees the data, models, and relevant backend infrastructure responsible for modeling the global shipping market, monitoring movements, and commodity trades. The role is integral to this process, centered on the development of production-ready online NLP models designed to understand and interpret vital information within a variety of shipping reports. 

About the role: 

About Signal Maritime: Signal Maritime brings together shipping best practice with internet-age advanced analytics and management methods. Our services focus on high-performance, sustainable commercial management and the creation of innovative pooling models providing flexibility, transparency, enhanced commercial performance and more fairly distributed returns.

The role will report directly to the Operations Team Lead and will be involved in daily operation activities for a growing tanker fleet.

At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role.

What you will do in the role

• Support the operators in their daily activities & tasks 
• Update the vessels’ positions and bunker robs on the ERP
• Review and file the ships’ cargo documents 
• Liaise with other departments in regards to operational matters 
• Monitor ship’s performance 
• Update Various departmental checklists associated with the performance of each vessel
• Review and file certificates of quality associated with future bunkering operations
• Update payment schedule in regards to bunker invoices

Requirements

What you bring to the team

ABOUT HARBOR LAB 

We are Harbor Lab, a forward-thinking B2B software startup dedicated to fostering trust within the maritime ecosystem. Our vision is to revolutionize the way Shipping Companies and Port Agents conduct their operations, leveraging transparency and innovation to optimize the maritime industry's last mile. 

At Harbor Lab, we're committed to becoming the preferred partner for all maritime operations, driven by our core values of ambition, trustworthiness, genuine care for people, and agility. We bring value to both sides of the equation by streamlining processes, reducing costs, and facilitating well-informed decision-making. Our ultimate goal is to build trust in the maritime ecosystem and transform the way maritime businesses operate. 

Harbor Lab has also been recognized as one of the Best Workplaces in 2021 & 2022 & 2023 by the Great Place to Work Institute. 

ABOUT THE ROLE 

As a Junior Disbursement Analyst, you will serve our client’s needs by handling port and other costs analysis of the vessels following Harbor LAB’s standards. If clients are asking for, you might also work with one of the most important parties for a vessel’s operation, our registered Agents or any other third party, aiming to provide the most smooth experience to the Principals through our high-tech platform.  

WHAT YOU WILL BE DOING 

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving greater performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: We are looking for a Business-to-Business (B2B) Sales or Account executive with a strong track record in the Maritime domain to join our team in London. This role offers the opportunity  to develop ownership and excel in a broad range of commercial responsibilities and the opportunity to partner with some of the world’s largest and highest-performing players in the bulk-shipping and commodities verticals. At Signal, we are committed to finding top performers who are respectful and inclusive team players, embodying these values in every role.

What you will do in this role:

About Signal Ocean: Signal Ocean is the technology arm of the Signal Group. Our primary product, The Signal Ocean Platform, helps shipping and commodities professionals navigate their complex decision making. Driven by advanced machine learning and artificial intelligence, our technology suite provides tailored, exclusive insights that support our clients in achieving performance and efficiency. By securely handling and combining private and public shipping data flows, and applying advanced analytics, insights are delivered over web and mobile applications, as well as through a rich set of APIs and SDKs. Our backend architecture is abstracted to modularly offer deep analytics capabilities that are leveraged in the solutions that we offer or can be directly embedded in our client’s system topologies.

About the role: We are seeking an experienced and results-driven Commercial Licenses & Data Partnerships Manager  to drive commercial licensing initiatives and expand strategic partnerships within the shipping commodities space. You will play a pivotal role in identifying new business opportunities, fostering relationships with key stakeholders, and negotiating commercial agreements that leverage our APIs and AI-driven solutions. At Signal, we are committed to finding people who are respectful, inclusive, and team players, embodying these values in every role. 

What you will do in this role: