Hungarian Speaking Game Support Advisor - Relocation to Sofia Covered
posted by: spj_bot
Mercier Consultancy MD is excited to announce an opportunity for a Hungarian Speaking Game Support Advisor, with relocation to Sofia fully covered. This position is perfect for gaming enthusiasts who enjoy helping others and providing support to players. As a Game Support Advisor, you will assist Hungarian-speaking players in navigating their inquiries, ensuring they have a seamless and enjoyable gaming experience.
Key Responsibilities
- Deliver outstanding game support to Hungarian-speaking customers through email.
- Assist players with game inquiries, technical issues, account management, and gameplay questions.
- Provide timely and accurate solutions to player concerns, ensuring high satisfaction levels.
- Document player interactions and feedback in the CRM system to support continual service improvement.
- Collaborate with development and community teams to relay player feedback and contribute insights for better service.
- Stay updated on game features, events, and industry trends to offer knowledgeable and relevant assistance.
Requirements