Mercier Consultancy MD is excited to offer an exceptional opportunity for Dutch Speaking Customer Service Representatives in the energy sector, specifically within the oil and gas industry. In this role, you will play a vital part in delivering outstanding customer support to clients and stakeholders. Your expertise in Dutch will enable you to communicate effectively, ensuring that all inquiries related to energy services and products are handled with professionalism and efficiency.

Key Responsibilities

• Respond to customer inquiries regarding oil and gas services via phone, email, and live chat in Dutch.
• Provide information about products, services, and industry regulations.
• Assist customers in resolving issues related to accounts, orders, and service requests.
• Document all customer interactions accurately and ensure timely follow-ups.
• Collaborate with team members and other departments to enhance service delivery.
• Stay informed on industry trends to provide knowledgeable assistance to clients.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Senior AI & Copilot Specialist to support staff with AI and Copilot.

Responsibilities:

Navarino Elements specializes in maritime navigation systems and electronics, offering a comprehensive suite of products and services. These include GMDSS radio systems, global on-board, remote services, the sales of navigation and safety equipment. Navarino Elements has developed a team of highly skilled engineers with a strong foundation of expertise, each with more than five years of experience in the field.

Navarino Elements is part of Navarino group, an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA, Singapore and UAE. We develop technology solutions for the shipping industry and are a leader in our sector.

We pride ourselves on our people and culture. We encourage innovative thinking, teamwork, and excellence. Our committed people, our values and ways of working create a dynamic, professional, fun, and family-oriented environment which delivers high value and excellence to our customers.

What will you be doing? 

We are looking for newly, enthusiastic with an appetite for work individual to join us as in the role of Service Coordinator and to be part of our growing team. In this role you will be responsible to coordinate and facilitate service activities, manage customer inquiries related to service requests, and ensure smooth operations within the service team, as well as providing a five-star customer service.

Main Tasks include:

With more than 20 years of proven experience, QUALCO Group is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

We are looking for a Confirmed System Administrator for ensuring that the needed SAP systems are installed, up, and running and prevents any possible technical disruption of productive operations.

Responsibilities:

Join the journey

 Als Technisch Consultant Azure Infrastructuur binnen Managed Services ben je verantwoordelijk voor het beheren, onderhouden en optimaliseren van de infrastructuur op het Microsoft Azure Platform. Je werkt nauw samen met klanten, projectteams, service delivery managers en andere belanghebbenden om ervoor te zorgen dat alle systemen naadloos samenwerken en voldoen aan de bedrijfsbehoeften. Je richt je op:

• Beheren, onderhouden, monitoren en verbeteren van infrastructuuroplossingen voor klanten op het Azure Platform.
• Monitoren van de prestaties en beschikbaarheid van infrastructuuroplossingen en het oplossen van eventuele problemen.
• Samenwerken met projectteams om nieuwe infrastructuuroplossingen te implementeren en over te dragen binnen Managed Services.
• Up-to-date blijven met de nieuwste ontwikkelingen en updates binnen het Azure-platform.
• Uitvoeren van incidentmanagement, problemmanagement en service requests.
• Voorstellen doen voor verbeteringen (RFC’s) en uitvoeren van Azure assessments (kosten, beveiliging, prestaties).

Over Managed Services