Are you passionate about fintech and mobility technology? We’re looking for a proactive, detail-oriented, and organized professional to join a fast-growing startup in the mobility-fintech space. This role is ideal for someone who thrives in dynamic environments, enjoys juggling multiple responsibilities, and can seamlessly support both operations and leadership.

Key Responsibilities

Office Administration

• Manage day-to-day office operations to ensure smooth workflows.
• Organize meetings, appointments, and corporate events.
• Maintain records, files, and documentation in a secure and organized manner.
• Support onboarding of new employees and coordinate HR-related activities.
• Monitor and ensure compliance with company policies and procedures.

Project Coordination

• Assist in planning, tracking, and monitoring projects from initiation to delivery.
• Prepare project timelines, schedules, and trackers to ensure deadlines are met.
• Facilitate communication between teams, stakeholders, and external partners.
• Organize project meetings, prepare agendas, capture minutes, and follow up on action items.
• Identify risks, bottlenecks, or delays and escalate issues promptly for resolution.

CEO Support

Mercier Consultancy MD is looking for enthusiastic Spanish Speaking Social Media Content Moderators to join our vibrant team in Athens. In this role, you will be responsible for monitoring and managing user-generated content across various social media platforms, ensuring that all interactions align with community guidelines and brand standards. You will play a critical role in fostering a positive online environment for our Spanish-speaking audience.

Key Responsibilities

• Review and moderate social media content in Spanish, ensuring compliance with community guidelines and policies.
• Engage with users by responding to comments and messages in a timely and professional manner.
• Identify inappropriate content or behavior and escalate issues to the appropriate teams as needed.
• Analyze content trends and user engagement to provide insights into community interactions.
• Collaborate with marketing and social media teams to enhance content strategies and promote community growth.
• Stay updated on the latest social media trends, tools, and best practices.

Requirements

🌞 Ready for a fresh start in a beautiful location? Mercier Consultancy MD is thrilled to offer an incredible opportunity for Spanish Speaking Customer Service Representatives to join our team while living and working in sunny Greece! Imagine enjoying the stunning beaches and vibrant culture of Greece while embarking on a fulfilling career. If you’re passionate about helping others and ready for a new adventure, we want to hear from you!

What You'll Do

• Provide exceptional customer service by handling inquiries from Spanish-speaking customers through phone, email, and chat.
• Assist customers with product information, order management, and troubleshooting in a friendly and professional manner.
• Ensure a seamless customer experience by resolving issues efficiently and effectively.
• Document customer interactions accurately in our CRM system, keeping track of inquiries and follow-ups.
• Work collaboratively with our international team to enhance the overall customer experience.
• Embrace the vibrant lifestyle of Greece while you work!

Requirements

Join Mercier Consultancy MD as a Spanish Speaking Customer Service Agent for a prestigious luxury brand, working remotely from Greece. This role offers you an exciting opportunity to engage with clientele who appreciate premium service, while also achieving personal and professional growth. In this position, you will provide exceptional support to Spanish-speaking customers, helping them with inquiries and ensuring a seamless brand experience.

Responsibilities

• Assist Spanish-speaking customers through phone, email, and chat with inquiries about products and services.
• Provide thorough information regarding luxury products and assist with order placement.
• Handle customer complaints and provide solutions in a timely and professional manner.
• Maintain accurate documentation of customer interactions and feedback in our CRM system.
• Collaborate with team members to elevate customer service standards.
• Stay informed about luxury product launches, promotions, and brand history to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is excited to offer an outstanding opportunity for Spanish Speaking Customer Support Representatives to join a prestigious American multinational technology company. In this role, you will be the front line of support for Spanish-speaking customers, assisting them with inquiries, troubleshooting issues, and ensuring a seamless experience with the company's products and services. Your contributions will help enhance customer satisfaction and loyalty, making this a vital position within the team.

Key Responsibilities

• Provide exceptional customer service to Spanish-speaking clients through various communication channels, including phone, email, and chat.
• Assist customers with product inquiries, technical issues, and account management in a timely and professional manner.
• Document customer interactions accurately in the company’s CRM system.
• Collaborate with technical teams to resolve complex issues and escalate as necessary.
• Contribute to the development of customer support resources and FAQs to enhance the customer experience.
• Stay informed about the company’s products, services, and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is excited to present an opportunity for Slovenian Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is perfect for those who are tech-savvy and passionate about providing customer support in the rapidly evolving tech landscape. As a representative, you will assist clients in resolving their IT inquiries, ensuring they receive professional and efficient service in Slovenian.

Key Responsibilities

• Answer customer inquiries regarding IT products and services via phone, email, and chat in Slovenian.
• Assist users with technical issues, software installations, and troubleshooting.
• Provide accurate information on product features, updates, and best practices.
• Document customer interactions and technical resolutions in the CRM system.
• Collaborate with IT support teams to escalate and resolve complex issues.
• Stay up to date with the latest IT trends and technologies to inform and assist customers effectively.

Requirements

Mercier Consultancy MD is excited to announce a fantastic opportunity for Slovenian Speaking Customer Service Representatives in the healthcare industry! This role is perfect for compassionate individuals who are eager to assist patients and healthcare professionals. As a representative, you will play a vital role in providing accurate information and support to customers navigating their healthcare needs, ensuring they receive exceptional service in Slovenian.

Key Responsibilities

• Manage customer inquiries regarding healthcare services, insurance options, and patient support via phone, email, and chat in Slovenian.
• Assist patients in understanding treatment processes, scheduling appointments, and addressing concerns.
• Resolve issues and complaints in a professional and empathetic manner, ensuring a positive customer experience.
• Document all interactions with customers in the CRM system accurately.
• Collaborate with healthcare providers and administrative teams to improve service delivery.
• Stay informed about healthcare policies and services to provide up-to-date information to customers.

Requirements

Mercier Consultancy MD is excited to offer an opportunity for Slovak Speaking Customer Service Representatives in the Pharmaceuticals industry. This role is ideal for individuals who are dedicated to providing high-quality customer support within a healthcare environment. As a representative, you will assist customers and healthcare professionals with inquiries related to pharmaceutical products and services, ensuring they receive accurate information and exceptional service in Slovak.

Key Responsibilities

• Manage customer inquiries related to pharmaceutical products, prescriptions, and services via phone, email, and chat in Slovak.
• Provide detailed information about medications, including usage, dosage, and side effects.
• Assist customers with order processing, refills, and product availability.
• Resolve customer complaints and issues in a timely, professional manner.
• Document customer interactions accurately in the CRM system to maintain compliance and quality standards.
• Collaborate with internal teams to ensure customer satisfaction and address any product-related questions.
• Stay informed about industry regulations, product updates, and company policies to provide current information to customers.

Requirements

Mercier Consultancy MD is excited to announce an opening for Slovak Speaking Customer Service Representatives in the Energy sector, specifically within the Oil & Gas industry. This position is ideal for individuals who are passionate about energy solutions and dedicated to providing top-notch customer support. As a representative, you will assist clients with their inquiries and help them navigate the complexities of energy services while communicating in Slovak.

Key Responsibilities

• Respond to customer inquiries related to oil and gas services, pricing, and regulations via phone, email, and chat in Slovak.
• Assist customers with service activation, problem resolution, and account management.
• Provide accurate information regarding energy products and guidelines.
• Document all customer interactions and report issues to relevant teams for resolution.
• Collaborate with technical support and field teams to facilitate customer needs.
• Stay updated on industry trends and regulatory changes to provide informed responses.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Slovak Speaking Customer Service Representatives in the construction industry. If you have a passion for customer service and an interest in construction processes and products, this role is tailored for you. You will serve as a vital link between our clients and our services, facilitating smooth communication while providing outstanding support in Slovak.

Key Responsibilities

• Manage customer inquiries related to construction projects, materials, and services via phone, email, and chat in Slovak.
• Provide detailed information about product specifications, availability, and service timelines.
• Assist customers with order placements, modifications, and project updates.
• Resolve customer complaints and issues in an efficient and professional manner.
• Maintain accurate records of customer interactions and transactions within our CRM system.
• Coordinate with operational teams to ensure customer needs are met promptly.
• Stay informed about industry trends and company offerings to provide relevant assistance to customers.

Requirements