Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Danish Customer Service Agent for a rapidly growing FinTech company. This role offers the unique chance to work in beautiful Greece, with paid relocation included. You will be a key player in delivering top-notch support to our Danish-speaking clients, ensuring they have the best experience with our financial products and services.

Responsibilities

• Support Danish-speaking customers via phone, email, and chat, resolving inquiries related to financial products and services.
• Provide clear and accurate information about account management, transactions, and financial services.
• Assist customers with troubleshooting issues and resolving complaints promptly and professionally.
• Document all customer interactions in the CRM system for quality assurance and follow-up purposes.
• Collaborate with various teams to enhance the customer experience and ensure continuous improvement.
• Stay updated on evolving products, industry trends, and company policies to offer informed support.

Requirements

METRO is one of Greece’s top employers, with more than 11000 employees. We operate one of the country’s largest retail networks under the My Market brand, with 290 stores nationwide, and we lead the wholesale sector with 50 METRO Cash & Carry stores serving professionals across Greece.

Our success is powered by an ecosystem of in-house-developed enterprise systems — our ERP, Warehouse Management System (WMS), and Transportation Management System (TMS). These systems connect every part of our business, from pricing and promotions to warehouse operations and last-mile routing, ensuring our customers find fresh and high-quality products on our shelves every day.

We are looking for a Senior PL/SQL Developer to join our Enterprise Systems team and help design, enhance, and optimize these business-critical platforms.

Qualifications

• Degree in Computer Science or a related discipline.
• Ability to build scalable, performant, and secure enterprise systems.
• At least 5 years of experience in back-end engineering, relational databases (particularly Oracle), and PL/SQL in large-scale environments.
• Working knowledge of English and Greek languages.

Personal skills

DSI Systems Inc., an Authorized Starlink Partner, has an exciting opportunity for a driven and detail-oriented individual to join our growing Starlink team as a Starlink Dispatch Specialist. This role supports both residential installations, ensuring high-quality service and efficient coordination between our technician network, customers, and internal teams. With Starlink’s rapid expansion and innovative technology, this role is key to delivering reliable internet access across underserved and remote areas.

As a Starlink Dispatch Specialist, you will manage real-time work orders, support technician offices, and ensure seamless communication across platforms and departments. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about operational excellence and customer service. You'll play a vital role in maintaining Starlink’s growing reputation and DSI's industry leadership.

This is a full-time REMOTE opportunity – candidate must live in the United States
Schedule: Full-time, Monday – Friday 10:30 am – 7pm CST

About DSI

Mercier Consultancy MD is thrilled to offer an exciting opportunity to start your sales career abroad! 🌍
We are looking for motivated Dutch/Flemish speakers who are eager to take their professional journey to the next level with a paid relocation to Bulgaria. This position combines business development with a vibrant living environment, where you will be part of a dynamic team aiming at driving sales and growth.

Key Responsibilities

• Engage with potential clients through various channels to introduce our products and services.
• Build and maintain strong relationships with customers to understand their needs and provide tailored solutions.
• Conduct market research to identify new business opportunities and sales leads.
• Collaborate with the sales team to develop sales strategies and achieve targets.
• Document all customer interactions and maintain accurate records in the CRM system.
• Participate in training programs to enhance sales skills and knowledge of the market.
• Adjust to the local culture and assist new clients in navigating our offerings effectively.

Requirements

Mercier Consultancy MD is seeking a motivated Dutch Speaking Sales Support Agent to join our team in Bulgaria. This role is an excellent opportunity for individuals who are passionate about sales and customer service. As a Sales Support Agent, you will play a vital role in assisting our sales team and ensuring a seamless experience for our Dutch-speaking clients.

Key Responsibilities

• Provide support to the sales team by managing customer inquiries and service requests in Dutch.
• Assist in processing orders, maintaining customer data, and following up on sales leads.
• Prepare sales reports and assist in developing sales strategies to enhance overall performance.
• Collaborate with various departments to ensure a smooth sales process and fulfill customer needs.
• Maintain accurate records of customer interactions in the CRM system.
• Stay informed about product knowledge and industry trends to better assist clients.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Customer Support Representative fluent in Danish and English, with the added benefit of relocation to Sofia, Bulgaria. This position is ideal for individuals looking to expand their horizons in a vibrant city while providing outstanding support to our customers. You will play a vital role in ensuring Danish-speaking clients receive exceptional service and assistance with their inquiries.

Key Responsibilities

• Provide exceptional customer support to Danish-speaking clients through various channels, including phone, email, and chat.
• Address customer inquiries regarding products, services, and policies promptly and accurately.
• Resolve customer issues and complaints efficiently, ensuring a high level of customer satisfaction.
• Maintain thorough documentation of customer interactions and feedback in our CRM system.
• Collaborate with different departments to facilitate effective solutions and enhance the customer experience.
• Stay updated on product knowledge, services, and industry trends to provide the best possible support.

Requirements

Mercier Consultancy MD is seeking a skilled Content Moderator fluent in Polish, Czech, or Slovak, alongside English, to join our team in Sofia, Bulgaria! This role includes a paid relocation package, making it an ideal opportunity for individuals looking to embrace a new cultural experience while playing a critical role in maintaining a safe online community. In this position, you will be responsible for moderating user-generated content to ensure it adheres to community standards and guidelines.

Key Responsibilities

• Moderate and evaluate online content in Polish, Czech, or Slovak, as well as English, to ensure compliance with community guidelines.
• Classify and assess content according to established moderation policies.
• Identify and report inappropriate content or policy violations to the necessary teams.
• Provide insights on content trends and user engagement to improve moderation strategies.
• Collaborate with colleagues to enhance content moderation processes.
• Remain up-to-date on company policies regarding content moderation and community interaction.

Requirements

GoMining is a global Bitcoin ecosystem on a mission to unlock the full potential of Bitcoin. We create tools and services that make it simple and secure to earn, use, and benefit from Bitcoin daily regardless of country, income, or level of knowledge.

You will ensure product quality through automated and manual testing, maintaining a high standard across web, mobile, and backend services.

Responsibilities

• Design and execute test cases, ensuring full coverage across UI, API, and mobile platforms.

• Develop and maintain automated tests using Playwright + TypeScript (UI, API, e2e).
• Work with Git (CLI, GitLab) for version control and CI/CD integration.
• Manage test documentation and results via Allure TestOps / Allurectl.
• Conduct testing of iOS and Android apps (TestFlight, Google Internal Testing).
• Capture and analyze mobile traffic for debugging and performance validation.
• Use diagnostic and monitoring tools (RMQ, Grafana, Sentry, Rancher) to ensure system stability.
• Collaborate with developers, analysts, and product managers to improve quality processes.

Requirements

Start your career as an Inbound Sales Advisor with Mercier Consultancy MD! We are offering an exciting opportunity for enthusiastic individuals to join our team. If you are looking to kickstart your sales career and are open to relocation, we will cover your moving expenses! As an Inbound Sales Advisor, you will be the first point of contact for our clients, assisting them in identifying their needs and providing them with the best solutions.

Key Responsibilities

• Respond to inbound inquiries from potential customers, understanding their requirements and providing tailored solutions.
• Engage with customers via phone, email, and chat, ensuring a high level of service throughout the interaction.
• Convert inquiries into sales by effectively communicating the benefits of our services.
• Maintain accurate records of customer interactions and sales in our CRM system.
• Collaborate with team members to share insights and contribute to sales strategies.
• Continuously improve product knowledge to better assist customers and support sales efforts.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements