Mercier Consultancy MD is excited to announce an opening for an Albanian Speaking Customer Service Agent to work in the vibrant city of Sofia, with paid relocation included. In this role, you will provide exceptional customer support to our Albanian-speaking clients, ensuring their inquiries and requests are handled with care and professionalism.

Responsibilities

• Assist Albanian-speaking customers via phone, email, and chat with their inquiries regarding products and services.
• Provide clear and accurate information about our offerings and guide customers through any issues they may encounter.
• Resolve customer complaints in a courteous and effective manner, aiming for high satisfaction levels.
• Accurately document all customer interactions in the CRM system to maintain high-quality service standards.
• Collaborate with team members and other departments to optimize the customer experience.
• Stay updated on product knowledge and company policies to effectively address client questions.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

We are OB Streem, a leading end-to-end logistics provider delivering intelligent and innovative solutions in Southeast Europe. Our rich heritage stems from decades of expertise with ORBIT (Orphee Beinoglou International Transports) and Makios Logistics and drives our forward-thinking approach in providing excellence in service.

We believe every journey begins with a commitment—to our clients and our team. With a deep-rooted passion and a drive to redefine industry standards, we strive to create seamless logistics solutions that empower businesses and individuals alike. Our mission is to navigate the complexities and challenges of global logistics, ensuring flexibility, reliability, efficiency, and an unwavering focus on customer satisfaction.

As part of the OB Streem family, you will be contributing to maintain a legacy of excellence while being empowered to innovate, collaborate, and make a meaningful impact every day. If you share our vision of transforming logistics into an experience of trust and reliability, we invite you to embark on this exciting journey with us.

We are actively seeking an Accounts Receivable Specialist to join our offices in Elefsina.

The Accounts Receivable Specialist will be responsible for managing customer credit accounts, ensuring timely payments, minimizing financial risk, building client relationships, negotiating repayment terms, and supporting healthy cash flow for the business.

Embark on an exciting journey with Mercier Consultancy MD as an Italian Speaking Job Agent in vibrant Sofia, Bulgaria! This exceptional role offers fully paid relocation, inviting you to explore a new culture while leveraging your Italian language skills in a professional environment. You will play a key role in assisting Italian-speaking clients with various inquiries, providing top-notch support, and contributing to their overall experience.

Key Responsibilities

• Manage incoming communications from Italian-speaking clients through various channels, including phone, email, and chat.
• Provide comprehensive information on services and products, assisting clients in making informed decisions.
• Process client inquiries and bookings, ensuring all transactions are handled efficiently and accurately.
• Work collaboratively with the support and sales teams to enhance customer satisfaction and resolve issues.
• Maintain precise records of customer interactions and transaction details within our CRM system.
• Stay updated on local cultural trends and offerings to provide clients with valuable insights and recommendations.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to announce that we are hiring a Italian Speaking Customer Representative, and we offer paid relocation to Greece!

This position allows you to embrace the vibrant culture and beautiful landscapes of Greece while delivering exceptional service to our clients.

Your Role:

• Provide outstanding customer support to Italian-speaking clients, ensuring their inquiries are addressed effectively and professionally.
• Utilize various communication channels, including phone, email, and chat, to assist customers promptly.
• Become proficient with our client systems to deliver high-quality service.
• Collaborate with team members to ensure timely resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Willingness to learn new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this exciting opportunity!

Benefits

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) from Greece? At Mercier Consultancy MD, we are thrilled to announce that we are seeking a dedicated and enthusiastic Italian Speaking Customer Representative.

This position comes with the excellent benefit of paid relocation to Greece, allowing you to embrace a beautiful new lifestyle while delivering exceptional service to our clients.

Your Role:

• Provide top-notch customer support to Italian-speaking clients, ensuring that their inquiries are handled with care and professionalism.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Get acquainted with our systems to provide accurate and efficient solutions.
• Work collaboratively with team members to ensure timely resolution of any customer issues.

Requirements

Join Our Team!

Are you fluent in Italian and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a Italian Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role provides the chance to embrace a new lifestyle while delivering outstanding customer service to our clients.

Your Role:

• Provide exceptional customer support to Italian-speaking clients, ensuring their inquiries are handled with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become proficient with our client systems to deliver accurate and timely service.
• Work closely with team members to ensure swift resolution of customer issues.

Requirements

• Fluency in Italian (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills with a commitment to customer satisfaction.
• Eager to learn and adapt to new tools and technologies for remote work.
• Self-motivated, proactive, and able to thrive in a dynamic environment.
• Willingness to relocate to Greece for this amazing opportunity!

Benefits

Join Our Team!

Are you fluent in French and looking for an exciting opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are thrilled to offer a position for a French Speaking Customer Representative with the added benefit of paid relocation to Greece!

This role allows you to experience the vibrant culture and beautiful landscapes of Greece while providing exceptional service to our valued clients.

Your Role:

• Deliver top-notch customer support to French-speaking clients, addressing their inquiries with professionalism and care.
• Utilize multiple communication channels including phone, email, and chat to assist customers effectively.
• Get familiar with our systems to provide prompt and accurate service.
• Work collaboratively with your team to ensure timely resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong interpersonal skills and a commitment to customer satisfaction.
• Eager to learn and adapt to new technologies and tools for remote work.
• Self-motivated, proactive, and able to excel in a dynamic environment.
• Willingness to relocate to Greece for this unique opportunity!

Benefits

Join Our Team!

Are you fluent in French and seeking an amazing opportunity to work (remotely) in Greece? At Mercier Consultancy MD, we are excited to announce we are looking for a dedicated and enthusiastic French Speaking Customer Representative.

This position comes with the incredible benefit of paid relocation to Greece, providing you the chance to explore beautiful landscapes and a vibrant culture while delivering outstanding service to our clients.

Your Role:

• Deliver exceptional support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Utilize various communication channels, including phone, email, and chat, to assist customers effectively.
• Become familiar with our systems to provide accurate and high-quality service.
• Collaborate with your team to ensure customers receive prompt and effective resolutions.

Requirements

Join Our Team!

Are you a fluent French speaker seeking an exciting career opportunity that includes paid relocation to Greece? At Mercier Consultancy MD, we are looking for a dedicated and enthusiastic French Speaking Customer Representative.

This position offers you the amazing chance to work (from home) while enjoying the rich culture and lifestyle that Greece has to offer.

Your Role:

• Provide exceptional customer support to French-speaking clients, ensuring their inquiries are addressed with professionalism and care.
• Communicate effectively through multiple channels, including phone, email, and chat.
• Become proficient with our client systems to deliver efficient and high-quality service.
• Collaborate with team members to ensure the timely resolution of customer issues.

Requirements

• Fluency in French (both written and spoken) is essential for effective communication with clients.
• Strong communication skills with a focus on customer satisfaction.
• Eagerness to learn new tools and technologies suitable for remote work.
• Self-motivated and proactive, able to thrive in a dynamic environment.
• Willingness to relocate to Greece and embrace this incredible opportunity!

Benefits