Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to announce a new opportunity for a Dutch Appointment Setter, with relocation provided for the right candidate. This position is perfect for motivated individuals who excel in communication and enjoy building relationships to facilitate business growth. As an Appointment Setter, your primary responsibility will be to reach out to potential clients in order to schedule appointments for the sales team.

Key Responsibilities

• Conduct outreach to prospective clients in the Dutch-speaking market to identify potential leads.
• Effectively communicate the benefits of our services and set up appointments for the sales team.
• Follow up with leads via phone, email, and other communication channels.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure all appointments are properly managed and followed up on.
• Provide feedback to management regarding lead quality and appointment setting processes.
• Stay informed about industry trends and product offerings to effectively engage with prospects.

Requirements

Millennium Health LLC is an accredited specialty laboratory with more than a decade of experience in medication monitoring and drug testing services, helping clinicians monitor use and misuse of prescription medications and illicit drugs. The testing is used by healthcare professionals to obtain objective information about patients’ recent use of prescription medications and/or illicit drugs and helps monitor the effectiveness of treatment plans.

The Customer Service Advocate (CSA) works in a Service Center environment and is the primary point of contact for inbound calls, Live Chat inquiries, and customer support cases. The CSA’s daily objective is to provide a superior customer experience by collaborating with multiple cross-functional operations teams to resolve customer issues.  Customer support tasks include, but are not limited to: new client set up, account and specimen management, clinical and billing support, shipping, equipment, and supply inquiries. The ideal candidate will possess healthcare administrative and clerical support experience, be a self-starter, and thrive in a fast-paced, customer-centric environment. 

Essential Functions

Mercier Consultancy MD is excited to announce an opportunity for an experienced German Speaking B2B Sales Agent in Athens, offering a competitive salary of 2000 Euro per month. We are looking for dynamic individuals who possess a strong sales background and fluency in the German language. In this role, you will leverage your experience to effectively drive sales and foster relationships with our valued business clients.

Key Responsibilities

• Develop and implement effective sales strategies to attract and retain B2B clients in the German-speaking market.
• Engage potential clients through cold calls, emails, and networking efforts to generate new business leads.
• Deliver compelling product presentations to clients, showcasing the benefits and solutions our services offer.
• Utilize your expertise to navigate the sales process, from initial contact to contract negotiation and closure.
• Maintain and strengthen relationships with existing clients to ensure customer satisfaction and repeat business.
• Work closely with internal teams, providing insights and feedback to enhance our offerings based on client needs.
• Achieve and surpass sales targets while actively contributing to team goals.

Requirements

Mercier Consultancy MD is excited to present a unique opportunity for Czech Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have an interest in transportation solutions, this role is perfect for you. You will be the first point of contact for our clients, assisting them effectively while communicating in Czech.

Key Responsibilities

• Respond to customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Czech.
• Provide detailed information regarding shipping options, pricing, and delivery timelines.
• Assist customers with booking processes, changes, and cancellations of services.
• Handle customer complaints and issues promptly, maintaining high standards of service.
• Maintain accurate records of customer interactions and transactions in our CRM system.
• Collaborate with internal teams to ensure smooth operations and timely customer updates.
• Stay informed about transportation industry trends and service updates to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Real Estate industry. This position is ideal for individuals who have a passion for helping clients navigate the complexities of real estate transactions while providing exceptional service in Czech. As a member of our dedicated team, you will assist clients in finding the right properties and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries related to property listings, viewings, and real estate services via phone, email, and chat in Czech.
• Provide clients with comprehensive information regarding available properties and market trends.
• Assist customers with scheduling property viewings and negotiating terms.
• Resolve any issues or complaints to maintain high levels of customer satisfaction.
• Document all client interactions and maintain accurate records in our CRM system.
• Collaborate with real estate agents and teams to ensure a smooth customer experience.
• Stay informed about the local real estate market and company offerings to enhance client interactions.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Aviation industry. This position is perfect for individuals who are passionate about travel and committed to providing excellent customer service. In this role, you will assist passengers and clients with inquiries regarding aviation services, ensuring a smooth and enjoyable experience.

Key Responsibilities

• Manage customer inquiries related to airline services, bookings, flight schedules, and policies via phone, email, and live chat in Polish.
• Provide information on ticket prices, travel regulations, and baggage handling processes.
• Assist customers with the booking process, changes, cancellations, and special requests.
• Resolve any issues or complaints promptly, ensuring customer satisfaction and comfort.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with operational staff to provide customers with real-time updates and support.
• Stay informed about aviation trends and service updates to enhance customer interaction.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for Nordic Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you are passionate about customer service and have a keen interest in transportation solutions, this role is tailored for you. You will play a pivotal role in assisting customers with their transportation inquiries while providing exceptional service in Nordic languages.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in Nordic languages.
• Provide customers with information on shipping options, delivery timelines, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a passion for customer service and possess a keen interest in transportation solutions, this role is ideal for you. You will be instrumental in assisting customers with their transportation needs while delivering exceptional service in French.

Key Responsibilities

• Handle customer inquiries related to transportation services, scheduling, and pricing via phone, email, and live chat in French.
• Provide information on shipping options, expected delivery times, and service regulations.
• Assist customers with booking processes, changes, and cancellations of services.
• Resolve any issues or complaints promptly, ensuring customer satisfaction.
• Keep accurate records of customer interactions and transactions in our CRM system.
• Collaborate with operational teams to provide real-time information to customers.
• Stay informed about transportation trends and service updates to assist customers effectively.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for French Speaking Customer Service Representatives in the retail industry. This role is tailored for individuals who are passionate about customer service and love engaging with clients. As a key member of our team, you will assist customers with their inquiries about products, services, and promotions, ensuring a top-notch experience while communicating in French.

Key Responsibilities

• Respond to customer inquiries regarding retail products, orders, and services through phone, email, and live chat in French.
• Provide detailed information about product availability, pricing, and ongoing promotions.
• Assist customers with the order process, including returns, exchanges, and special requests.
• Resolve customer complaints and issues with a focus on achieving customer satisfaction.
• Accurately documentcustomer interactions and maintain records in the CRM system.
• Collaborate with other departments to improve customer experience and streamline operations.
• Stay informed about retail trends and product knowledge to enhance customer interactions.

Requirements