Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - Italian Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As a Remote Online Exams & Customer Experience Assistant - German Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - Italian Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Ready to drive seamless operations and deliver outstanding service to our customers? 🚀 We're seeking an Online Exams & Customer Experience Assistant to provide top-tier support while ensuring exam integrity. As a key part of our agile team, you'll enhance the efficiency and excellence of PeopleCert’s global certification services. Join us and make an impact!

As an Online Exams & Customer Experience Assistant - German Speaking, your tasks will include the following:

Customer Service:

• Provide exemplary customer service to candidates, testing centers, and other stakeholders through various communication channels, including email, chat, and phone.
• Address inquiries, resolve issues, and ensure a positive customer experience throughout the examination & certification process.

Online Proctoring:

• Oversee the secure and fair conduct of certification exams at designated testing centers or online platforms.
• Enforce exam rules and protocols to maintain the integrity of the certification process.
• Handle any technical or procedural issues that may arise during exams.

Back-Office Exam Operations:

Join a vibrant team in Greece with Mercier Consultancy MD while enhancing your career as a Spanish Speaker! We are thrilled to offer a fantastic opportunity for those looking to immerse themselves in a new culture while working in a supportive environment. Our roles include various positions suitable for Spanish speakers, assuring a great fit for your skills.

As part of our commitment to attracting the best talent, we provide a Fully Paid Relocation Package to help you transition smoothly into your new role and life in Greece. Explore beautiful landscapes, rich history, and a friendly community while working with leading international clients!

Your Role:

• Collaborate with clients to assist them in their inquiries and service needs in Spanish.
• Engage with a diverse team, contributing to various projects tailored to your expertise.
• Participate in training sessions to become well-versed in our client products and services.
• Utilize your language skills effectively, ensuring clients receive excellent support and solutions.

Requirements

Join our vibrant team at Mercier Consultancy MD as a Dutch Speaking Customer Service Advisor and enjoy the flexibility of remote work! We are seeking enthusiastic individuals who are passionate about providing exceptional customer service to join our network of on-demand professionals.

In this role, you will assist Dutch-speaking customers with their inquiries and ensure they receive top-notch support. Your journey will begin with an intensive training program designed to equip you with all the knowledge and skills necessary to excel.

Key Responsibilities:

• Engage with Dutch-speaking customers via phone, email, and chat to resolve inquiries and provide support.
• Deliver an outstanding customer experience by addressing questions, concerns, and requests promptly.
• Document all customer interactions accurately in our systems.
• Collaborate with team members to share insights and improve service delivery.
• Stay updated on product offerings and company policies to assist customers effectively.

Requirements

At Mercier Consultancy MD, we believe that every great talent deserves a chance to shine! We are excited to announce that we are on the lookout for an engaging and motivated Dutch Speaking Freelance Recruiter to join our vibrant global team. This fully remote role allows you to work from anywhere in the world while making a real impact on people's careers!

What You'll Be Doing:

• Use your recruitment magic to identify and attract top-notch candidates across various industries.
• Conduct personable interviews that not only assess skills but also capture the essence of each candidate.
• Build and maintain fantastic relationships with candidates, guiding them through every step of their journey.
• Collaborate closely with hiring managers to fully understand their needs and deliver the right talent efficiently.
• Own and manage the entire recruitment cycle from crafting eye-catching job ads to sealing the deal with candidates.
• Stay ahead of the game by keeping up with industry trends and innovative recruiting practices.
• Keep the team informed by sharing recruitment updates and insights that highlight our journey towards success.

Requirements

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of the professional skills industry with a presence in more than 200 countries worldwide? If so, this is your chance to apply now! 📥

PeopleCert is looking for English Speaking Examiners to join our team in Nicosia, Cyprus. The English-Speaking Examiner is responsible for conducting Online exams and assessing candidates’ performance for the LanguageCert qualification suite, in accordance with stringent assessment criteria and processes.

The Online Test Center operates 24/7/365.

As an English-Speaking Examiner, your tasks will include the following:

Please note that the position is based in Sofia, Bulgaria. Relocation package is included for candidates applying from outside of Bulgaria.

Join our client in Bulgaria as a Finnish-speaking Customer Service Agent for the world's biggest search engine, and become part of a dynamic team dedicated to delivering exceptional customer service. Our client is seeking professionals with strong communication skills to help users maximize their product experience.

Key Responsibilities:

• Deliver professional support for our client's products and services, maintaining a stellar customer satisfaction rate 
• Master and efficiently utilize CRM software, ticketing systems, and other customer service tools to meet the unique needs of our client's customers
• Engage customers through multiple channels, including phone, email and chat
• Resolve customer inquiries within agreed SLAs, using our client's comprehensive knowledge base and established protocols 
• Consistently meet or exceed performance goals for call handling time, first-call resolution, and customer satisfaction scores 
• Collaborate with team members to share best practices and contribute to the knowledge base 
• Participate in ongoing training and stay updated on product knowledge and industry trends

Requirements

What You'll Need:

Mercier Consultancy MD is excited to announce an opening for an Irish Speaking Client Solutions Support role, offering fully paid relocation to a vibrant international team in Bulgaria! This position is perfect for individuals who are passionate about providing exceptional client service and support in a fast-paced environment. As a key member of our team, you will assist our multinational clients in navigating their journeys while ensuring their needs are met with tailored solutions.

In this dynamic role, you will be responsible for supporting our Irish-speaking clients, addressing their inquiries, and providing solutions to enhance their overall experience with our services. We are looking for an enthusiastic individual with strong problem-solving skills and a knack for client relationship management.