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Customer Support Manager (Remote - United States)

posted by: spj_bot

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Manager in the United States.

We are looking for a dynamic and experienced Customer Support Manager to lead and grow a high-performing frontline support team. In this role, you’ll oversee day-to-day operations, coach and mentor team members, and ensure the delivery of exceptional customer experiences. You will also drive performance metrics, handle escalations, and collaborate with cross-functional teams to continually improve customer support strategies. This is an opportunity to shape a world-class customer support function in a fast-paced, tech-driven environment where leadership and innovation are valued.

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Senior Technical Support Specialist - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Technical Support Specialist in United States.

We are seeking a customer-focused, technically skilled Senior Technical Support Specialist to provide exceptional support and guidance to enterprise-level customers. In this role, you will act as a trusted advisor, resolving technical issues, building strong client relationships, and contributing to a seamless customer experience. You’ll collaborate cross-functionally with Engineering, Product, and Customer Success teams to ensure alignment in troubleshooting and issue prevention. This is an ideal opportunity for a detail-oriented professional who thrives in a fast-paced SaaS environment and is passionate about delivering value and optimizing client success.

Accountabilities:

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EverWell - Data Import Specialist (Remote, UK)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Data Import Specialist in United Kingdom.

As a Data Import Specialist, you will play a crucial role in ensuring that activated customers successfully transition their data into the platform. You will be responsible for importing data from legacy systems, often requiring you to clean up spreadsheets, apply PowerShell scripts, and ensure the data is in a usable format. You'll work closely with customers to guide them through the process, addressing their concerns and ensuring they feel confident in the system transition. With your expertise in data handling and problem-solving, you'll help streamline the customer experience and empower their business operations.

Accountabilities:

Job Skills

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Service Reliability Engineer ( Multiple locations)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Service Reliability Engineer in Singapore, Philippines, Vietnam, India, or Malaysia.

As a Service Reliability Engineer, your primary mission is to ensure the stability, performance, and scalability of the company’s systems and services. You will serve as the highest level of technical escalation within the support team, working closely with product, tech, and data teams to resolve complex issues. Your role will involve providing technical support, troubleshooting, resolving system issues, and contributing to continuous improvement efforts. You will help ensure minimal downtime, a seamless customer experience, and drive innovation across the organization.

Accountabilities:

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Client Success Architect - (Remote - US)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Client Success Architect in the United States.

As a Client Success Architect, you will play a key role in driving the adoption and success of the company’s products and services among its partners and clients. You will be responsible for providing in-depth technical support, training, and strategic guidance to partners to ensure they achieve maximum value from the solutions offered. In this highly collaborative role, you will work closely with internal teams and partners to enhance the overall partner experience, ensuring smooth onboarding and continuous improvement in partner health. Your strong technical proficiency and ability to engage with customers will be vital to the success of this role.

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Customer Support Specialist - Remote

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Customer Support Specialist, remotely from the Philippines and Nigeria.

As a Customer Support Specialist, you will be responsible for delivering exceptional technical and functional support to customers, including Neobanks and MFIs. Working alongside an existing team of Support Specialists, you will assist clients with product configurations, troubleshooting, and best practices to maximize the value of the software. This is a remote role, and candidates should be able to work standard CET working hours. You will collaborate with multiple teams, including Customer Success, Implementation, Product, and Tech, ensuring efficient service delivery. Strong communication, analytical skills, and a customer-oriented mindset are essential for success in this role.

Accountabilities:

Job Skills

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