About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Customer Support Executive in the United States.

This role offers a chance to be the frontline of customer engagement in a fast-paced, globally expanding B2B marketplace. As a Customer Support Executive, you will be responsible for resolving customer inquiries and issues through live chat, WhatsApp, and email. Your work will ensure a smooth user experience across logistics, orders, and platform functionality, while also acting as the internal advocate for customers. You’ll collaborate across departments and be empowered to help improve support processes and customer satisfaction metrics. The position is fully remote and follows a Saturday–Wednesday schedule, with flexible shift options in CST or PST.

Accountabilities:

The Accounts Payable Specialist will report to the Accounts Payable Manager, located in Monaco, in a role that requires meticulousness and precision, as well as adherence to a deadline culture.

The main tasks include

1. Vendor set-up process

Gather and verify documents required to approve a vendor and/or update an existing one, submit them under the corporate approval flow.

Assist the A/P Manager in the vendor screening process, as required.

Apply VIES VAT number verification whenever required.

2. Procure-to-pay process

Assure that vendors are correctly informed of the applicable purchase order codes and project codes.

Correctly post invoices against purchase orders

Apply the 3-way-match and follow-up on discrepancies with the Procurement dept.

Notify the A/P Manager and the Procurement dept., of purchase order variances, including significant foreign exchange variances.

Keep archival of invoices properly coded, following A/P Manager guidelines.

Prepare the payment batches as required by the A/P Manager.

3. Other

Actively participate in reconciliations with the shipyard relevant departments.

Fluent communication with the relevant Marine Procurement dept.

Fluent communication with vendors for any applicable query.