Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Technical Online Support Specialist in Sofia, Bulgaria. This role is ideal for individuals who are tech-savvy and enjoy providing exceptional customer service. You will be responsible for assisting Dutch-speaking clients with various technical issues related to our services, ensuring a smooth and satisfying user experience.

Key Responsibilities

• Provide top-notch technical support to Dutch-speaking customers.
• Diagnose and resolve technical issues efficiently while ensuring clear communication with clients.
• Guide customers through troubleshooting steps and provide optimal solutions to their inquiries.
• Maintain detailed documentation of customer interactions and issues in the CRM system.
• Collaborate with internal teams to address complex technical challenges and improve service delivery.
• Stay informed about products, service updates, and best practices in technical support.

Requirements

Mercier Consultancy MD is excited to announce an opening for an Icelandic Solutions Specialist, complete with fully paid relocation to Bulgaria! In this pivotal role, you will utilize your language skills and industry expertise to help clients navigate their challenges and implement innovative solutions tailored to their specific needs. As a key member of our team, you will play an essential role in driving client success.

Key Responsibilities

• Engage with Icelandic-speaking clients to assess their needs and deliver tailored solutions.
• Provide expert advice and recommendations to optimize client satisfaction and enhance business operations.
• Conduct training sessions and workshops to educate clients on product features and best practices.
• Collaborate with cross-functional teams to ensure efficient implementation and support of solutions.
• Maintain up-to-date knowledge of industry trends and advancements to provide informed insights.
• Document and track client interactions to monitor satisfaction and identify opportunities for improvement.

Requirements

Mercier Consultancy MD is thrilled to present exciting opportunities for Czech Speaking professionals in Sofia, Bulgaria, complete with a fully paid relocation package! We are seeking dynamic individuals who are ready to embark on a new adventure while contributing their skills to our thriving company. Join us in a vibrant work environment where you can make a genuine impact!

Key Responsibilities

• Engage with our Czech-speaking clients and provide excellent customer support through various channels, ensuring their needs are met effectively.
• Assist customers with inquiries, guide them through services, and resolve any issues they may encounter.
• Document interactions and maintain accurate records in our CRM system to enhance service quality.
• Collaborate with team members to ensure a seamless customer experience across the board.
• Contribute to the improvement of processes and service delivery through feedback and suggestions.
• Stay informed about product updates, industry trends, and company news to provide relevant support.

Requirements

Exciting Opportunity: Project Engineer at ALUMIL!

ALUMIL, a pioneering leader in the manufacturing of architectural aluminum systems, is on the lookout for a skilled Project Engineer to become a vital part of our dynamic team. This role will provide a unique opportunity to collaborate with a variety of departments while ensuring the successful execution of cutting-edge projects that align with our commitment to high-quality standards and innovation.

About the Role

As a Project Engineer within our International Projects Department, you will serve as a key technical advisor on global initiatives, using advanced calculation software and AutoCAD to support our customers and subsidiaries. Your expertise will contribute significantly to our project's success, ensuring that architectural designs meet durability and aesthetic standards.

Key Responsibilities:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as an Infrastructure Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is seeking a Dutch/Flemish Speaking Customer Support Agent to join our dynamic team, with fully paid relocation to Greece! This exciting opportunity allows you to immerse yourself in a vibrant culture while supporting our Dutch-speaking clients in the iGaming sector. You will play a vital role in ensuring that our customers receive the best service possible.

Key Responsibilities

• Provide outstanding customer support to Dutch/Flemish-speaking clients through various channels, including phone, email, and live chat.
• Assist customers with inquiries related to account issues, game assistance, promotional offers, and technical support.
• Handle and resolve customer complaints effectively, ensuring high satisfaction levels.
• Keep detailed records of customer interactions and update the CRM system as needed.
• Work closely with other teams to escalate and resolve complex issues.
• Remain knowledgeable about current gaming regulations, industry trends, and company offerings.

Requirements

Mercier Consultancy MD is excited to offer a fantastic opportunity for a Dutch Speaking Customer Service and Technical Support Advisor based in Greece. This role is perfect for individuals passionate about customer service and technology who thrive on helping others. As a part of our dedicated team, you will provide support to Dutch-speaking customers, assisting them with inquiries and technical issues related to our products and services.

Key Responsibilities

• Provide exceptional customer service support to Dutch-speaking clients via phone, email, and chat.
• Diagnose and resolve customer technical issues and inquiries promptly and efficiently.
• Guide customers through troubleshooting processes and enhance their understanding of products and services.
• Document all customer interactions accurately in the CRM system to ensure seamless follow-up and support.
• Collaborate with technical teams to address complex issues and improve overall service delivery.
• Stay updated on product knowledge, industry trends, and technical developments to provide informed assistance.

Requirements

About us

At Motia, we’re at the forefront of fleet solutions, providing innovative services that power businesses across the UK. We’re committed to creating an environment where everyone can thrive. Our culture fosters collaboration, innovation, and growth, ensuring you can build a career, not just a job. With over 300 employees across five offices, we support over 50,000 customers nationwide. Whether you’re passionate about sales, technology, customer service, or management, you’ll find opportunities here that will challenge, inspire, and reward you.

About the role

Reporting to the Finance Director, the Senior Systems Accountant will focus on the analysis, design and optimisation of all financial systems. You will bridge the finance and technology departments, ensuring financial systems are efficient, accurate and aligned with business objectives. You will be essential for optimising financial software, managing system integrations and providing data-driven insights to improve financial reporting and support informed business decisions.

Duties & Responsibilities

Who we are?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Technical Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstanding technical support via emails, phone calls and chats
• Troubleshoot technical issues and provide step-by-step guidance to customers
• Collaborate with other departments to resolve customer inquiries
• Escalate complex issues to the appropriate team for resolution
• Document customer interactions
• Apply the latest and greatest customer happiness practices
• Maintain deep understanding of client solutions and meet KPI
• Communicate with developers and cross-functional specialists

What you need to succeed in this role: