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Italian Speaking Customer Support for DJI - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for an Italian Speaking Customer Support Representative for DJI, offering a remote position in Greece. In this role, you will provide top-notch support to Italian-speaking customers, ensuring their inquiries regarding DJI products are handled with professionalism and efficiency. Your enthusiasm for technology and customer satisfaction will make a significant impact in enhancing the client's experience.


Key Responsibilities

  • Deliver exceptional customer support via phone, email, and chat to Italian-speaking clients regarding DJI products and services.
  • Assist customers with inquiries about product functionalities, troubleshooting techniques, and after-sales services.
  • Ensure swift resolution of customer issues to maintain high levels of satisfaction.
  • Maintain accurate documentation of customer interactions and resolutions.
  • Collaborate with the technical support team to resolve complex customer issues effectively.
  • Stay updated on new products and industry trends to provide knowledgeable assistance.

Requirements

Job Skills

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Italian Speaking Customer Service Agent French Multinational - Telecommunication

posted by: spj_bot

Mercier Consultancy MD is seeking an Italian Speaking Customer Service Agent for a prominent French multinational telecommunications company. This role provides an opportunity to work in a dynamic and innovative environment while supporting customers with their telecommunication needs. As an integral part of our team, you will ensure that Italian-speaking clients receive exemplary service and support.


Responsibilities

  • Assist Italian-speaking customers through various channels including phone, email, and chat with inquiries related to telecommunication products and services.
  • Provide detailed information about service offerings, troubleshooting assistance, and billing inquiries.
  • Resolve customer complaints and escalate issues when necessary to ensure timely resolution.
  • Document customer interactions accurately in the CRM system to track feedback and inquiries.
  • Work collaboratively with team members to enhance the overall customer experience and service delivery.
  • Stay updated on promotions, new products, and industry trends to inform and assist clients effectively.

Requirements

Job Skills

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Italian Speaking Customer or Technical Service Agent - Remote in Greece

posted by: spj_bot

Mercier Consultancy MD is looking for an Italian Speaking Customer or Technical Service Agent to join our team remotely from Greece. This flexible role is ideal for individuals who enjoy providing excellent service and assisting customers with both inquiries and technical issues. As a member of our team, you will play a vital role in ensuring customer satisfaction through effective support and problem resolution.


Key Responsibilities

  • Provide outstanding customer service and technical support to Italian-speaking clients through various channels, including phone, email, and chat.
  • Assist customers in resolving inquiries related to products, accounts, or technical issues.
  • Document customer interactions and resolutions accurately in the CRM system.
  • Work collaboratively with team members and other departments to enhance service quality.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Handle customer complaints and concerns with professionalism and empathy.

Requirements

Job Skills

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Italian Speaking CS For A British-Singaporean Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is seeking an enthusiastic Italian Speaking Customer Service Representative to join a dynamic team at a British-Singaporean multinational technology company. In this role, you will be the voice of the company, providing exceptional support to Italian-speaking customers and helping them navigate through their inquiries and technical issues. Your expertise and dedication will play a key role in enhancing customer satisfaction and loyalty.


Key Responsibilities

  • Respond to customer inquiries via phone, email, and chat in Italian with professionalism and efficiency.
  • Assist customers with product-related questions, troubleshooting issues, and providing guidance on services.
  • Document customer interactions and maintain accurate records in the company’s customer relationship management (CRM) system.
  • Collaborate with technical teams to resolve complex issues effectively and promptly.
  • Provide feedback and insights on customer experiences and suggest improvements to service processes.
  • Stay updated on product offerings and changes to ensure accurate information is provided to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent Renowned German Luxury Brand Of Vehicles

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent for a renowned German luxury brand of vehicles. This prestigious role invites you to be part of a company recognized for its excellence and innovation in the automotive industry. As a Customer Service Agent, you will deliver exceptional service to our Dutch-speaking clients, ensuring they receive personalized assistance that reflects the luxury brand's standards.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat, addressing inquiries about luxury vehicles and related services.
  • Provide detailed explanations of vehicle features, specifications, and financing options to enhance customer understanding and satisfaction.
  • Resolve any complaints or issues with a focus on delivering first-class customer service.
  • Document all customer interactions accurately in our CRM system to ensure continuity in service.
  • Collaborate with other departments to streamline processes and improve the overall customer experience.
  • Stay informed about product launches, promotions, and luxury vehicle market trends to provide relevant information to customers.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For The Leading Swiss Bank - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce a position for a Dutch Speaking Customer Service Agent for the leading Swiss bank, based in Athens. This role is an excellent opportunity for individuals passionate about finance and customer service. As a Customer Service Agent, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their banking inquiries are handled with professionalism and care.


Responsibilities

  • Assist Dutch-speaking customers via phone, email, and chat with inquiries related to banking products and services.
  • Provide information on account management, transaction details, and financial products offered by the bank.
  • Resolve customer complaints efficiently and effectively, ensuring customer satisfaction.
  • Document customer interactions accurately in the CRM system for continuous improvement and quality assurance.
  • Work closely with team members to enhance service delivery and improve customer experiences.
  • Stay abreast of banking regulations, policies, and product offerings to provide accurate assistance.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For Multinational Cybersecurity Company

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Customer Service Agent with a leading multinational cybersecurity company. This role is essential for delivering exceptional customer support to Dutch-speaking clients, helping them navigate their cybersecurity needs and ensuring they receive timely assistance.


Responsibilities

  • Provide support to Dutch-speaking customers via phone, email, and chat, addressing inquiries related to cybersecurity products and services.
  • Clarify product features, assist with account management, and troubleshoot issues effectively.
  • Resolve customer complaints with professionalism and a strong focus on customer satisfaction.
  • Maintain accurate records of customer interactions in the CRM system for consistency and quality control.
  • Work closely with internal teams to escalate technical issues and ensure prompt resolution.
  • Stay updated on the latest cybersecurity trends and product information to provide informed support to clients.

Requirements

Job Skills

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Dutch Speaking Customer Service Agent For A Swiss Buy Now, Pay Later Provider

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for a Dutch Speaking Customer Service Agent for a renowned Swiss Buy Now, Pay Later provider. This exciting role allows you to engage with customers and assist them in understanding financial solutions that enhance their purchasing experience. As a vital member of our support team, you will deliver exceptional service to Dutch-speaking clients from the comfort of your home.


Responsibilities

  • Assist Dutch-speaking customers through phone, email, and chat with inquiries related to buy now, pay later services.
  • Provide clear explanations of payment options and help customers navigate their accounts and transactions.
  • Address customer complaints and resolve issues in a timely and professional manner.
  • Document interactions accurately in our CRM system to ensure proper follow-up and service quality.
  • Collaborate with team members and other departments to improve customer service processes and outcomes.
  • Stay updated on product knowledge, promotions, and financial solutions to provide informed assistance.

Requirements

Job Skills

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Dutch Speaking CS Agent For Hong Kong-Based Multinational Technology Company

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an opportunity for a Dutch Speaking Customer Service Agent for a renowned Hong Kong-based multinational technology company. In this dynamic role, you will be instrumental in providing unparalleled support to Dutch-speaking clients, ensuring they have a seamless experience with cutting-edge technology solutions.


Responsibilities

  • Engage with Dutch-speaking customers via various channels including phone, email, and live chat to address their inquiries.
  • Guide customers through the technical features and functionalities of the company's technology products.
  • Resolve customer issues, troubleshooting problems efficiently and effectively.
  • Record and track customer interactions in the company's CRM system to facilitate continuous improvement.
  • Work closely with product and engineering teams to relay customer feedback and improve service offerings.
  • Stay informed on the latest product developments and industry trends to provide informed support.

Requirements

Job Skills

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Dutch speaking outbound sales agent - Remote In Greece - 1763 Per Month

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Dutch Speaking Outbound Sales Agent working remotely from Greece, with a competitive monthly salary of 1763 Euro. This role is ideal for motivated individuals who have a passion for sales and the ability to communicate effectively in Dutch. As an Outbound Sales Agent, you will be responsible for reaching out to potential clients, promoting our services, and converting leads into sales.


Key Responsibilities

  • Conduct outbound calls to prospective clients in the Dutch market to generate leads and sell services.
  • Build rapport with prospects and identify their needs to present suitable solutions.
  • Achieve and exceed sales targets by effectively closing sales during calls.
  • Document all interactions and maintain accurate records of leads and sales in the CRM system.
  • Collaborate with marketing teams to develop strategies for lead generation and outreach.
  • Provide excellent customer service to ensure a positive experience for all clients.
  • Stay updated on industry trends and product knowledge to effectively communicate value propositions.

Requirements

Job Skills

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