Principal Solutions Engineer - Blockchain Financial Infrastructure

Location: Remote - United States (remote-first, office optional). EST time preferred

Compensation: $160K - $220K

Join a stellar team of leaders and experts building the backbone of blockchain wallet infrastructure for the next financial era. We are hiring a Principal Solutions Engineer to help institutions, fintechs, and enterprises across the Americas adopt our platform with confidence and ease. This is a highly hands-on and client-facing role, serving as the trusted technical advisor who bridges complex enterprise needs with our cutting-edge technology.

You will be responsible for the end-to-end technical success of our customers, guiding them from initial design through deployment and ongoing support. You will combine deep technical expertise with strong communication skills to design secure, scalable integration pathways that connect legacy systems with modern blockchain architecture.

Responsibilities:

VP of Business Development, LATAM - Blockchain Wallet Infrastructure

Location: Remote - Location: Brazil, Argentina, Mexico, or Miami (remote-first, office optional).

Compensation: $80K - $140K

We are building the backbone of blockchain wallet infrastructure for the next financial era, leveraging deep expertise in cryptography, infrastructure, and security. We are seeking a VP of Business Development to spearhead our regional expansion and establish us as the trusted partner for financial institutions and fintechs across Latin America (LATAM). This high-impact role blends strategic leadership with hands-on execution.

Reporting to the Head of Americas, you will own the go-to-market strategy in LATAM, driving significant revenue growth and Annual Recurring Revenue (ARR). You will act as the senior representative in key markets, responsible for sourcing, qualifying, and closing high-value enterprise deals. You will need resilience, strong technical credibility, and an ability to navigate complex sales cycles with banks, enterprises, and regulators.

Key Responsibilities:

Strategic Account Manager - Blockchain Wallet Infrastructure

Location: Remote - US based, not Canada. EST time preferred

Compensation: $95K - $165K

Join a stellar team of leaders and experts in blockchain technology, cryptography, infrastructure, and security to build the backbone of blockchain wallet infrastructure for the next financial era. We are seeking a Strategic Account Manager to own post-close success and growth across North & South America, ensuring client retention and deepening engagement with institutions, fintechs, and crypto-native firms. This is a critical commercial and technical role.

Reporting to the Head of Americas, you will act as a trusted partner to a portfolio of active accounts, guiding them through onboarding, adoption, and renewal. You will be responsible for navigating complex technical environments that combine APIs, cloud deployments, legacy systems, and regulatory requirements, driving upsells and securing long-term partnerships.

Responsibilities:

Mercier Consultancy MD is excited to announce an opening for a Portuguese Speaking Search Engine Agent based in Greece. This unique role offers a fresh professional experience as it involves no calls, emails, or chats. Instead, you will engage with search engine evaluation tasks that contribute to improving the accuracy and relevance of search results for Portuguese-speaking users.

Key Responsibilities

• Evaluate and analyze search engine results to ensure they meet quality standards and user intent.
• Provide feedback on search relevance, accuracy, and user satisfaction based on established guidelines.
• Identify issues and areas for improvement in search algorithms and report findings to the relevant teams.
• Perform regular testing of search features and functionalities to enhance user experience.
• Stay updated on industry trends and changes to search engine technology to provide informed recommendations.

Requirements

Are you detail‑driven and eager to grow your skills in multi‑entity accounting, intercompany, and Transfer Pricing support?

Keycafe is hiring an Associate‑level Intercompany Accountant to support day‑to‑day bookkeeping and month‑end tasks across four entities. You’ll report to the CFO, keep our ledgers clean in QuickBooks Online (QBO) with Dext for ingestion, and track daily work in Asana. Schedule is Monday–Friday with at least 4 hours overlap with Pacific Time (BC).

Application: Please apply in English and include your country, time‑zone, and earliest start date.

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Portuguese Speaking Customer Service Agent based in Greece - with fully paid relocation! This position invites you to join a vibrant team dedicated to delivering excellent customer service to Portuguese-speaking clients. Experience the beauty of Greece while advancing your career in a dynamic work environment.

Responsibilities

• Provide support to Portuguese-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Offer insightful information and solutions to enhance the customer experience, ensuring satisfaction with every interaction.
• Resolve customer complaints efficiently and professionally, escalating issues when necessary.
• Maintain accurate records of customer interactions and outcomes in the CRM system.
• Collaborate with colleagues and other departments to improve service quality and address customer needs effectively.
• Stay informed about product updates and company policies to provide the most accurate assistance to customers.

Requirements

Join Mercier Consultancy MD for thrilling Portuguese Speaking Customer Service roles in the enchanting country of Greece, complete with a fully paid relocation package! This opportunity allows you to expand your professional horizons while experiencing the rich culture and beauty of Greece.

Why Choose Mercier Consultancy MD?

Our team is committed to fostering a supportive and dynamic environment where you can thrive. By joining us, you'll become part of a dedicated group that focuses on delivering exceptional customer experiences.

Key Responsibilities

• Provide friendly and efficient support to our Portuguese-speaking customers through phone, email, and chat, ensuring effective communication.
• Assist customers in understanding our products and services, offering relevant information and guidance.
• Swiftly address and resolve customer issues and complaints to maintain high satisfaction rates.
• Accurately document customer interactions and perform follow-ups to ensure continued satisfaction.
• Collaborate with colleagues and various departments to improve service processes and solutions.
• Stay up-to-date with our offerings and relevant trends in order to offer the best assistance.

Requirements

Mercier Consultancy MD is delighted to present an exciting opportunity for Portuguese Speaking Customer Service Representatives to join the world's leading delivery platform. This role is perfect for dynamic individuals who thrive in a fast-paced environment and are committed to providing exceptional support to customers using our leading-edge delivery services. You will play a vital role in ensuring a seamless experience for users while communicating in Portuguese.

Key Responsibilities

• Manage customer inquiries regarding delivery services, account issues, and order tracking via phone, email, and chat in Portuguese.
• Provide accurate information on services, pricing, and company policies.
• Assist customers with placing orders, resolving deliveries, and addressing any concerns.
• Document customer interactions and maintain records in the customer relationship management (CRM) system.
• Collaborate with logistics and operational teams to improve service delivery and resolve issues.
• Stay updated on service offerings and industry trends to provide knowledgeable support.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Portuguese Speaking Customer Service Representatives for a leading online travel platform. If you are passionate about travel and committed to providing exceptional customer support, this position is ideally suited for you. In this role, you will assist customers in navigating their travel options and experiences, all while delivering outstanding service in Portuguese.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and itineraries via phone, email, and live chat in Portuguese.
• Provide detailed information on travel options, pricing, and promotional offers available on the platform.
• Assist customers with booking processes, changes, cancellations, and special requests.
• Resolve customer issues and complaints professionally and effectively, ensuring satisfaction.
• Document all customer interactions accurately in the CRM system for future reference.
• Collaborate with travel suppliers and partners to ensure smooth service delivery.
• Stay informed about industry trends, travel restrictions, and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is delighted to announce an opening for Portuguese Speaking Customer Service Representatives for an esteemed American Postal Company. This role is tailored for individuals who have a passion for providing exceptional service and are eager to assist customers with their postal and shipping inquiries. As a representative, you will engage with customers in Portuguese to ensure their needs are met efficiently and effectively.

Key Responsibilities

• Manage customer inquiries related to postal services, shipment tracking, and account management via phone, email, and chat in Portuguese.
• Provide accurate information about mailing options, pricing, and delivery timelines.
• Assist customers with processing shipments, resolving issues, and coordinating service requests.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with logistics and operations teams to address customer concerns and improve service delivery.
• Stay updated on postal regulations and services to provide timely and relevant information.

Requirements