METRO is one of the top employers in the country with over 11.000 employees. Operates one of the largest retail networks, My market & My market Local, with over 280 outlets and is also the leading company in wholesale consumer goods with 50 METRO Cash & Carry stores countrywide.

We are looking for a Junior Omnichannel Marketing Specialist

As a Junior Omnichannel Marketing Specialist, you will play a key role in designing, planning, and executing B2B and B2C online activations and communication campaigns aimed at converting shoppers into loyal buyers through our e-shop. You will collaborate closely with cross-functional teams and external partners to ensure timely and impactful campaign delivery, aligned with our on-air schedule.

What you will focus on

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Nordic Speaking Customer Service Representatives in the Social Media industry. This role is ideal for individuals who are passionate about social media and dedicated to providing excellent customer support. As a customer service representative, you will assist clients in Nordic languages, helping them navigate their social media experiences and address any concerns they may have.

Key Responsibilities

• Manage customer inquiries regarding social media services, features, and accounts via phone, email, and chat in Nordic languages.
• Assist users with account setup, content creation, and technical troubleshooting.
• Provide accurate information on platform policies, community guidelines, and promotional opportunities.
• Resolve customer complaints and inquiries efficiently, ensuring a positive user experience.
• Document all customer interactions meticulously in the CRM system for smooth follow-up.
• Collaborate with technical and product teams to enhance service delivery and customer satisfaction.
• Stay informed about trends in social media and digital marketing to better assist customers.

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Are you ready to take your career to the next level? Mercier Consultancy MD is on the lookout for a dynamic Spanish Speaking Digital Business Developer to join our vibrant team in Athens, Greece! This is an incredible opportunity for individuals who are passionate about digital solutions and eager to drive business growth while connecting with Spanish-speaking clients across various industries.

Why Join Us?

In this exciting role, you will have the chance to work in a stimulating environment where your innovative ideas and proactive approach can shine. You'll collaborate with talented professionals and help shape the future of our digital offerings while enjoying the stunning backdrop of Athens.

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Customer Success Specialist today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

• Deliver outstandingsupport as a trusted advisor for customers via emails, chats, social media, and video calls
• Assist and onboard new customers
• Develop digital marketing strategies 
• Provide weekly, bi-monthly, or monthly strategic guidance to customers
• Ensure smooth customer engagement through proactive outreach
• Offer best practices on product usage and marketing strategies
• Keep customers updated on product releases and new features
• Identify and escalate issues to the appropriate teams 

What you need to succeed in this role:

Job Purpose

The Digital Marketing Specialist will be responsible for planning, executing, and optimizing digital marketing campaigns across multiple channels. The role demands strong expertise in marketing tools, data-driven strategies, and the ability to deliver integrated campaigns that drive brand awareness, lead generation, and revenue growth.

Mercier Consultancy MD is seeking an enthusiastic Italian Customer Support Specialist specializing in Digital Advertising to join our team in Athens. This role is ideal for individuals who are passionate about digital marketing and possess excellent communication skills in Italian. You will play a crucial role in assisting clients with their digital advertising campaigns, ensuring they achieve their goals while fostering strong relationships.

Key Responsibilities

• Provide exceptional customer support to Italian-speaking clients in the digital advertising sector via phone, email, and chat.
• Assist clients in understanding and optimizing their digital advertising campaigns.
• Resolve inquiries related to digital marketing tools and strategies effectively.
• Document and escalate issues to the technical team when necessary.
• Conduct follow-ups with clients to ensure satisfaction and campaign success.
• Stay informed about industry trends and best practices in digital advertising.

Requirements

At Quento, the ICT arm of the Qualco Group, we deliver comprehensive and innovative solutions across AI, Digital Engineering, Cloud, and Cybersecurity, helping businesses accelerate digital transformation. With a presence in Greece, Luxembourg, and Belgium, and backed by the expertise of the Qualco Group, we combine deep technical knowledge with strategic partnerships to support business growth.

At Quento, we empower our people to innovate and lead in delivering transformative ICT solutions to our clients worldwide. Quento Technologies seeks a highly motivated and experienced Web Editor/Creator Content Editor to coordinate the digital content of the portal.

Responsibilities: