customer interactions

Dutch Customer Advisor for Smart Home & Appliances - Work Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remote opportunity for a Dutch Customer Advisor specializing in Smart Home & Appliances. This position allows you to work remotely from anywhere in Greece, providing support to customers who are enthusiastic about modern technology and smart living solutions. If you are tech-savvy and have a passion for helping others, we would love to hear from you!


Key Responsibilities

  • Deliver exceptional customer support to Dutch-speaking clients regarding smart home and appliance products via phone, email, and chat.
  • Assist customers with product inquiries, guide them through troubleshooting processes, and provide technical support.
  • Help customers with installations, set up devices, and maximize the use of their smart home technology.
  • Maintain comprehensive documentation of customer interactions within our CRM system.
  • Provide feedback to product development teams based on customer inquiries and suggestions.
  • Keep informed about the latest trends in smart home technology and product features.

Requirements

Job Skills

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Danish speaking Customer Support Specialist - Athens (hybrid)

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Speaking Customer Support Specialist in Athens, offering a hybrid work environment. This role is perfect for individuals who are fluent in Danish and have a passion for providing excellent customer service. As a key member of our support team, you will assist Danish-speaking customers with their inquiries and ensure a smooth customer experience.


Key Responsibilities

  • Provide outstanding customer support to Danish-speaking clients through various channels, including phone, email, and live chat.
  • Assist customers with their inquiries and troubleshooting needs in a timely manner.
  • Document and track customer interactions for accurate record-keeping.
  • Collaborate with internal teams to escalate and resolve complex issues efficiently.
  • Stay current with product knowledge and industry trends to provide informed support.
  • Participate in training programs to develop skills and improve service quality.

Requirements

Job Skills

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Danish IT/Customer Support Representative - Thessaloniki (remote)

posted by: spj_bot

Mercier Consultancy MD is currently seeking a skilled Danish IT/Customer Support Representative to join our team in Thessaloniki, with a remote working option. This exciting role is designed for individuals who possess a strong technical background alongside excellent customer service skills. You will be instrumental in providing support to our Danish-speaking customers, helping them resolve their IT-related issues and enhancing their overall experience with our services.


Key Responsibilities

  • Provide top-tier IT and customer support to Danish-speaking clients via email, phone, and chat.
  • Diagnose and troubleshoot IT-related issues, providing timely solutions to customer inquiries.
  • Guide customers through the setup and use of services, ensuring they have the information needed to utilize our products effectively.
  • Maintain detailed records of customer interactions and technical issues to help improve future support efforts.
  • Collaborate with technical teams to escalate complex issues and contribute to service improvements.
  • Stay current with product knowledge, updates, and industry trends to offer informed support.

Requirements

Job Skills

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Danish Customer Support, Automotive - Crete

posted by: spj_bot

Mercier Consultancy MD is excited to expand its services and is looking for a Danish Customer Support Representative in the automotive sector to join our team in the picturesque island of Crete, Greece. This role is perfect for automotive enthusiasts who thrive in customer service and want to support Danish-speaking clients with their automotive inquiries and issues.


Key Responsibilities

  • Provide exceptional support to Danish-speaking customers via phone, email, and chat, specifically related to automotive products and services.
  • Respond to inquiries regarding vehicle features, issues, and company policies with accuracy and professionalism.
  • Troubleshoot customer complaints effectively, ensuring a timely resolution and positive customer experience.
  • Document customer interactions thoroughly in our CRM system for continuous improvement and quality assurance.
  • Collaborate with technical teams and other departments to facilitate solutions for complex automotive inquiries.
  • Stay informed on automotive industry trends and product knowledge to enhance customer engagements.

Requirements

Job Skills

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Danish Customer Support Representative | E-commerce - Athens

posted by: spj_bot

Mercier Consultancy MD is looking for a dedicated Danish Customer Support Representative specializing in E-commerce to join our vibrant team in Athens. This role is ideal for enthusiastic individuals who are passionate about delivering exceptional customer service and have a strong command of the Danish language. You will play a crucial role in assisting our Danish-speaking customers, ensuring their e-commerce experience is smooth and satisfying.


Key Responsibilities

  • Provide exemplary customer support to Danish-speaking customers via phone, email, and live chat.
  • Assist customers with inquiries about orders, product details, and account management.
  • Quickly address and resolve customer complaints to enhance satisfaction.
  • Document customer interactions and feedback to assist in service improvements.
  • Collaborate with internal teams to effectively handle complex customer issues.
  • Stay informed about product updates, promotions, and company policies to ensure accurate information is provided to customers.

Requirements

Job Skills

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Danish Customer Service Agent, biggest search engine - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for a Danish Customer Service Agent with one of the largest search engines in the world, based in Athens. In this pivotal role, you will be the first point of contact for Danish-speaking users, providing exceptional customer support and helping them utilize the powerful features of the search engine effectively.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat, addressing inquiries regarding the search engine’s tools and services.
  • Guide users in troubleshooting issues they may encounter while using the platform, ensuring a smooth and user-friendly experience.
  • Resolve complaints and enhance customer satisfaction by providing timely and effective solutions.
  • Document customer interactions accurately in the CRM system for quality assurance and performance tracking.
  • Collaborate with cross-functional teams to improve service delivery and customer experience.
  • Stay updated on product developments and industry trends to offer informed assistance to customers.

Requirements

Job Skills

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Danish Customer Service Agent for the Worlds Largest Technology Company - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to present an opportunity for a Danish Customer Service Agent to join the team servicing the world’s largest technology company. In this role, you will be pivotal in delivering outstanding customer service and support to our Danish-speaking clients. This position is ideal for those who are passionate about technology and dedicated to ensuring a superior customer experience.


Responsibilities

  • Engage with Danish-speaking customers through phone, email, and chat to manage inquiries related to technology products and services.
  • Provide detailed information about products, troubleshoot issues, and assist with account management.
  • Resolve customer complaints with professionalism and a focus on achieving satisfaction.
  • Document customer interactions in the CRM system to maintain comprehensive records.
  • Collaborate with various teams to enhance service delivery and customer experience.
  • Stay updated on the latest technology trends and product offerings to provide accurate information to clients.

Requirements

Job Skills

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Danish Customer Service Agent for Online Streaming Service - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is seeking a Danish Customer Service Agent for a leading online streaming service, offering a remote work opportunity based in Greece. In this role, you will play a vital part in providing exceptional support to Danish-speaking customers, ensuring a smooth and enjoyable streaming experience.


Responsibilities

  • Assist Danish-speaking customers via phone, email, and chat with inquiries related to the streaming service, including account management and technical support.
  • Guide customers in troubleshooting issues they may face while using the platform.
  • Resolve customer complaints effectively, maintaining a focus on delivering excellent service.
  • Document customer interactions accurately in the CRM system to track feedback and improve service quality.
  • Collaborate with internal teams to escalate technical issues and facilitate prompt resolutions.
  • Stay updated on new features, promotions, and content offerings to provide informed customer assistance.

Requirements

Job Skills

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Danish Customer Advisor, retail sector - Remote In Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an exciting opportunity for a Danish Customer Advisor in the retail sector, offering a remote work arrangement throughout Greece. If you are enthusiastic about retail and have a passion for delivering excellent customer service, we invite you to join our dedicated team!


Key Responsibilities

  • Provide high-quality customer support to Danish-speaking clients via phone, email, and chat regarding retail products and services.
  • Assist customers with inquiries, guide them through purchasing decisions, and resolve any issues they may encounter.
  • Handle customer complaints and provide effective solutions to enhance the shopping experience.
  • Document all customer interactions in the CRM system to ensure accurate records and follow-up.
  • Collaborate with internal teams to share customer feedback and suggest improvements to services.
  • Stay informed about current retail products, trends, and company offerings to provide informed assistance to customers.

Requirements

Job Skills

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Danish Customer Advisor, banking sector - Athens

posted by: spj_bot

Mercier Consultancy MD is excited to offer a position for a Danish Customer Advisor in the banking sector, located in the vibrant city of Athens! This role is perfect for individuals passionate about financial services and eager to provide exceptional support to our Danish-speaking clients.


Key Responsibilities

  • Deliver high-quality customer service to Danish-speaking clients regarding banking products and services via phone, email, and chat.
  • Assist customers with inquiries about accounts, transactions, loans, and other banking services.
  • Resolve customer complaints and provide effective solutions to enhance the banking experience.
  • Maintain accurate records of customer interactions and feedback in our CRM system.
  • Collaborate with internal teams to relay customer feedback and implement service improvements.
  • Stay informed about the latest banking regulations, products, and trends to provide knowledgeable assistance.

Requirements

Job Skills

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