German Speaking Customer Support - (Remote) in Greece
posted by: spj_bot
Mercier Consultancy MD is thrilled to present an opening for a German Speaking Customer Support Representative, with a remote work option based in picturesque Greece. This role is perfect for those who are enthusiastic about providing exceptional customer service to our German-speaking clients while enjoying the beauty and culture of Greece from the comfort of their own home.
Key Responsibilities
- Offer outstanding customer support to German-speaking clients across various channels including phone, email, and live chat.
- Respond to customer inquiries regarding products, services, and policies in an accurate and professional manner.
- Efficiently resolve customer issues and complaints to ensure maximum satisfaction and loyalty.
- Document all customer interactions thoroughly in our CRM system for continuous improvement.
- Work collaboratively with other departments to address customer needs and enhance service quality.
- Stay up-to-date with product knowledge and industry trends to provide informed assistance.
Requirements