Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T customers inside high-traffic national retail environments. In this role, you will engage directly with customers and retail partners to resolve account, billing, device, and service concerns; often in fast-paced, high-volume situations. Success in this role requires strong communication skills, emotional resilience, comfort with technology, and the ability to remain calm, accurate, and professional in a dynamic retail setting.

Key Responsibilities:

 Customer Support

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Who are we?

SupportYourApp is a global Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer and technical support. We operate globally, supporting clients in 60 languages across diverse industries. So what if you had a chance to be a part of the world’s leading SaaS, software, or hardware solutions?

Join our community as a Chat Support Consultant today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals in cooperation with our People First management approach. Excited? Let’s see what it takes.

What you will do:

Mercier Consultancy MD is thrilled to announce exciting Polish Speaking job opportunities in Greece! With a fully paid relocation package, this is your chance to embark on a rewarding career while enjoying the vibrant culture and beautiful scenery Greece has to offer. We are looking for dedicated individuals who can leverage their Polish language skills in various roles, contributing to customer service, hospitality, or sales sectors.

Key Responsibilities

• Interact with Polish-speaking clients, providing exceptional service across multiple channels such as phone, email, and live chat.
• Assist customers with inquiries regarding products, services, and bookings, ensuring a high level of satisfaction.
• Document and manage customer interactions in our CRM system for accurate tracking and reporting.
• Resolve customer complaints and issues efficiently, working towards optimal solutions.
• Collaborate with cross-functional teams to improve processes and enhance customer experience.
• Stay updated on industry trends and product offerings to effectively assist clients.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives with a focus on the Travel & Hospitality sector in Athens. This role is perfect for individuals who are passionate about travel and dedicated to delivering exceptional customer experiences. As a member of our customer service team, you will assist clients in navigating their travel inquiries and ensuring they have a memorable experience.

Key Responsibilities

• Handle customer inquiries regarding travel bookings, accommodations, and hospitality services via phone, email, and chat in Polish.
• Provide comprehensive information on destinations, travel packages, and local attractions.
• Assist customers with resolving issues related to bookings, cancellations, and changes.
• Deliver prompt and effective solutions to customer complaints and inquiries, ensuring high satisfaction.
• Accurately document all customer interactions and maintain records in the CRM system.
• Collaborate with internal travel teams to enhance customer service and offer tailored solutions.
• Stay updated on travel regulations, company offerings, and industry trends to provide informed support.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading Telecommunications Company based in Greece. This position is perfect for individuals who are passionate about technology and are committed to providing exceptional customer support in Polish. As a member of our team, you will assist customers with inquiries related to telecommunications products and services while enjoying the beautiful setting of Greece.

Key Responsibilities

• Respond to customer inquiries regarding telecommunications services, products, and account management via phone, email, and live chat in Polish.
• Provide detailed information on service plans, pricing, and promotional offers.
• Assist customers with billing inquiries, technical support, and account issues.
• Resolve customer complaints and issues efficiently, ensuring a positive customer experience.
• Document all customer interactions accurately in the CRM system for quality assurance.
• Collaborate with technical teams and other departments to facilitate service delivery and enhance customer satisfaction.
• Stay updated on the latest telecommunications trends and products to provide accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity for Polish Speaking Customer Service Representatives to join a leading SaaS company based in Greece. This role is perfect for individuals who are enthusiastic about technology and dedicated to providing exceptional customer support. As a vital member of our team, you will assist clients in navigating our software solutions while communicating effectively in Polish.

Key Responsibilities

• Manage customer inquiries related to software products and services via phone, email, and chat in Polish.
• Provide clients with comprehensive information regarding product features, troubleshooting, and technical assistance.
• Assist customers with onboarding and guide them through the software setup and usage.
• Resolve issues, complaints, and technical questions rapidly, ensuring customer satisfaction.
• Document all customer interactions accurately in the CRM system for follow-ups and quality control.
• Collaborate with technical teams to improve the customer experience and resolve complex issues.
• Stay updated on industry trends and software developments to provide informed assistance.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives for our Real Estate Platform, with the exciting chance to work in Greece. This role is perfect for individuals who are passionate about the real estate industry and enjoy helping customers find their ideal properties. In this position, you will assist clients in Polish, guiding them through the features of our platform and addressing their inquiries.

Key Responsibilities

• Manage customer inquiries regarding property listings, viewings, and platform features via phone, email, and chat in Polish.
• Provide clients with detailed information about available properties, market trends, and processes.
• Assist customers in scheduling property viewings and optimizing their search experience on the platform.
• Resolve any questions or issues customers may have promptly and efficiently.
• Document customer interactions accurately in our CRM system for effective follow-up.
• Collaborate with real estate agents and internal teams to ensure an optimal customer experience.
• Stay informed about the Greek real estate market and the functionalities of the platform to enhance customer service.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives for a leading Payment Solutions Provider located in Greece. This role is perfect for individuals eager to work in a vibrant environment while providing support in Polish. As a customer service representative, you will assist clients with their inquiries regarding payment solutions, ensuring a seamless customer experience.

Key Responsibilities

• Respond to customer inquiries about payment solutions, transactions, and technical support via phone, email, and chat in Polish.
• Provide clear and accurate information about products, features, and fee structures.
• Assist customers with troubleshooting issues related to their payment accounts and processing transactions.
• Resolve customer complaints and concerns promptly to ensure high levels of customer satisfaction.
• Document all customer interactions and issues in the CRM system for effective follow-up and record-keeping.
• Collaborate with technical teams to address complex inquiries and enhance service delivery.
• Stay informed of industry trends and updates to provide relevant support to customers.

Requirements