Start your career as an Inbound Sales Advisor with Mercier Consultancy MD! We are offering an exciting opportunity for enthusiastic individuals to join our team. If you are looking to kickstart your sales career and are open to relocation, we will cover your moving expenses! As an Inbound Sales Advisor, you will be the first point of contact for our clients, assisting them in identifying their needs and providing them with the best solutions.

Key Responsibilities

• Respond to inbound inquiries from potential customers, understanding their requirements and providing tailored solutions.
• Engage with customers via phone, email, and chat, ensuring a high level of service throughout the interaction.
• Convert inquiries into sales by effectively communicating the benefits of our services.
• Maintain accurate records of customer interactions and sales in our CRM system.
• Collaborate with team members to share insights and contribute to sales strategies.
• Continuously improve product knowledge to better assist customers and support sales efforts.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for a Slovak Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This role is perfect for individuals looking to enhance their career in a vibrant environment while providing exceptional customer service to Slovak-speaking clients.

Responsibilities

• Assist Slovak-speaking customers through various communication channels including phone, email, and chat.
• Address inquiries related to products and services, providing clear and accurate information.
• Resolve customer complaints swiftly and effectively, ensuring a high level of customer satisfaction.
• Maintain customer interaction records in the CRM system to facilitate follow-ups and improve service quality.
• Collaborate with team members to enhance the overall customer experience.
• Stay informed about company products, promotions, and industry trends to better assist customers.

Requirements

Mercier Consultancy MD is seeking a Polish Speaking Customer Service Agent to join our dynamic team in Bulgaria, with fully paid relocation provided. This exciting opportunity allows you to immerse yourself in a vibrant environment while offering exceptional customer support to Polish-speaking clients. Your role will be pivotal in ensuring customer satisfaction and fostering long-lasting relationships.

Responsibilities

• Serve Polish-speaking customers through phone, email, and chat, addressing inquiries related to products and services.
• Provide comprehensive information, assist with order management, and help resolve customer issues promptly.
• Troubleshoot problems and complaints with a focus on effective resolution and customer satisfaction.
• Maintain accurate records of customer interactions in the CRM system for quality assurance.
• Collaborate with team members to enhance service delivery and improve customer experience.
• Stay updated on company policies, product offerings, and promotions to inform clients accurately.

Requirements

Mercier Consultancy MD is thrilled to present an exciting opportunity to work remotely for Eneco in Bulgaria! This position invites energetic individuals to explore, experience, and contribute to a leading energy company while enjoying the perks of a paid relocation. Joining Eneco means being part of a forward-thinking organization dedicated to sustainability and innovative energy solutions.

Het salaris voor deze functie ligt tussen € 1.675 en € 1.804 bruto per maand.

Key Responsibilities

• Provide exceptional customer service to Eneco clients, assisting them with inquiries related to energy services and products.
• Engage with customers through various communication channels, ensuring their concerns and questions are addressed promptly.
• Collaborate with team members to share knowledge and improve service delivery and customer experience.
• Document interactions accurately in the company's CRM system to maintain quality standards.
• Stay informed about Eneco's product offerings, promotions, and industry changes to provide up-to-date information to customers.
• Participate in training sessions and workshops to enhance your skills and knowledge in the energy sector.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Norwegian Speaking Customer Service Agent to join our team in Bulgaria, with fully paid relocation provided. This role allows you to immerse yourself in a vibrant new culture while delivering exceptional customer support to our Norwegian-speaking clientele.

Responsibilities

• Provide support to Norwegian-speaking customers via phone, email, and chat, addressing inquiries related to products and services.
• Ensure clear communication, delivering detailed information and resolving customer issues with a friendly and professional demeanor.
• Document all customer interactions accurately within the CRM system for quality assurance and future reference.
• Collaborate with team members and internal departments to facilitate efficient problem resolution and enhance customer satisfaction.
• Stay informed about product offerings, promotions, and company policies to assist customers effectively.
• Participate in training and development opportunities to enhance your service capabilities and product knowledge.

Requirements

Mercier Consultancy MD is thrilled to offer an exciting opportunity for a Klantenadviseur Energie (Customer Advisor Energy) to join our team in Bulgaria, with the added benefit of paid relocation. In this role, you will be instrumental in assisting customers with their energy needs, providing expert advice and ensuring they receive exceptional service while navigating the energy market.

Key Responsibilities

• Provide inbound customer support by addressing inquiries related to energy products and services.
• Guide customers through their options and assist them in choosing the best energy plans for their needs.
• Handle issues and complaints efficiently, ensuring a positive customer experience.
• Document customer interactions and maintain accurate records in the CRM system.
• Collaborate with internal departments to resolve customer concerns effectively.
• Stay updated on industry regulations, trends, and energy solutions to offer informed recommendations to clients.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for an Irish Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation. This unique role invites you to be part of a dynamic team where you will provide top-tier support to Irish-speaking customers while experiencing the vibrant culture of Bulgaria.

Responsibilities

• Deliver outstanding customer service to Irish-speaking clients via phone, email, and chat, addressing a range of inquiries.
• Offer clear guidance on products and services, ensuring customers receive accurate and helpful information.
• Resolve customer issues and complaints with professionalism and a solution-oriented approach.
• Maintain meticulous records of customer interactions in the CRM system for quality assurance.
• Collaborate with colleagues and management to enhance service delivery and customer satisfaction.
• Stay informed about company offerings, promotions, and updates to provide insightful service.

Requirements

Mercier Consultancy MD is thrilled to announce an exciting opportunity for an Icelandic Speaking Customer Service Agent in Bulgaria, complete with fully paid relocation! This role offers a unique chance to work in a vibrant environment while providing exceptional support to Icelandic-speaking customers for a global company.

Responsibilities

• Assist Icelandic-speaking customers through various channels, including phone, email, and chat, responding to inquiries and providing product information.
• Troubleshoot customer issues and complaints with a dedicated focus on delivering timely resolutions.
• Document all customer interactions in the CRM system to maintain an accurate record of inquiries and feedback.
• Collaborate with team members to ensure a seamless customer experience.
• Stay informed about company products and services to provide comprehensive assistance to customers.
• Uphold the company's customer service standards while promoting a positive brand image.

Requirements

Mercier Consultancy MD is thrilled to announce an opening for a Dutch Speaking Customer Service Agent based in Bulgaria, complete with fully paid relocation assistance. This role offers a unique opportunity to join a dynamic company while experiencing the rich culture and beautiful landscapes of Bulgaria. As a customer service agent, you will provide exceptional support to Dutch-speaking clients, ensuring a high-quality customer experience.

Responsibilities

• Assist Dutch-speaking customers through various channels, including phone, email, and chat, addressing inquiries related to products and services.
• Provide comprehensive product information and support to help customers understand their options.
• Resolve customer complaints efficiently and effectively while maintaining a strong focus on customer satisfaction.
• Document customer interactions in the CRM system for consistent and quality service delivery.
• Collaborate with team members and other departments to improve service processes and customer experience.
• Stay informed about industry trends and company offerings to provide knowledgeable assistance.

Requirements

Mercier Consultancy MD is thrilled to announce a new opportunity for a Dutch Appointment Setter, with relocation provided for the right candidate. This position is perfect for motivated individuals who excel in communication and enjoy building relationships to facilitate business growth. As an Appointment Setter, your primary responsibility will be to reach out to potential clients in order to schedule appointments for the sales team.

Key Responsibilities

• Conduct outreach to prospective clients in the Dutch-speaking market to identify potential leads.
• Effectively communicate the benefits of our services and set up appointments for the sales team.
• Follow up with leads via phone, email, and other communication channels.
• Maintain accurate records of client interactions and scheduled appointments in our CRM system.
• Collaborate with the sales team to ensure all appointments are properly managed and followed up on.
• Provide feedback to management regarding lead quality and appointment setting processes.
• Stay informed about industry trends and product offerings to effectively engage with prospects.

Requirements