CRM

Nederlands Klantenservice bij Pluxee - Volledig Remote vanuit Heel Griekenland

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Nederlands Klantenservice bij Pluxee, waarbij je volledig remote vanuit heel Griekenland kunt werken. Deze rol is perfect voor mensen met een passie voor klanttevredenheid en uitstekende communicatieve vaardigheden in het Nederlands. Als klantenservicemedewerker ben je het eerste aanspreekpunt voor onze klanten en zorg je ervoor dat hun vragen en zorgen snel en effectief worden opgelost.


Belangrijkste Verantwoordelijkheden

  • Behandelen van inkomende klantvragen van Nederlandstalige klanten via telefoon, e-mail en chat.
  • Proactief advies geven over producten en diensten en klantbehoeften identificeren.
  • Documenteren van klantinteracties en zorgen voor nauwkeurige gegevensinvoer in ons CRM-systeem.
  • Samenwerken met andere afdelingen om een sfeervolle en efficiënte klantenservice te bieden.
  • Bijdragen aan het verbeteren van klantprocessen door feedback en inzichten te delen.
  • Op de hoogte blijven van productinformatie en trends in de markt om actuele en relevante ondersteuning te bieden.

Requirements

Job Skills

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Nederlands Klantenservice bij Bofrost - Volledig Remote vanuit Heel Griekenland

posted by: spj_bot

Mercier Consultancy MD is enthousiast om een positie aan te bieden voor een Nederlands Klantenservice Medewerker bij Bofrost, volledig remote vanuit heel Griekenland. Deze rol is perfect voor taalvaardige kandidaten die een passie hebben voor klantenservice en willen bijdragen aan een geweldige ervaring voor onze klanten die genieten van hoogwaardige diepvriesproducten.


Hoofdtaken

  • Lever uitstekende klantenservice aan Nederlandstalige klanten via telefoon, e-mail en chat.
  • Beantwoord vragen over producten, bestellingen en diensten, en bied oplossingen voor eventuele problemen.
  • Documenteer klantinteracties nauwkeurig in ons CRM-systeem.
  • Bouw sterke relaties op met klanten om hun tevredenheid en loyaliteit te bevorderen.
  • Werk samen met andere teams om ervoor te zorgen dat klantproblemen efficiënt worden opgelost.
  • Blijf op de hoogte van productinformatie en bedrijfsbeleid om accurate ondersteuning te kunnen bieden.

Requirements

Job Skills

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Italian-Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce an exciting opportunity for Italian-Speaking Customer Service Representatives for a leading tech company in Greece. This role is perfect for individuals who are tech-savvy and have a passion for helping customers. As a customer service representative, you will communicate with clients in Italian, assisting them with inquiries related to technology products and services.


Key Responsibilities

  • Handle customer inquiries related to technology products, services, and troubleshooting via phone, email, and chat in Italian.
  • Provide comprehensive support for technical issues, guiding customers through problem-solving processes.
  • Assist customers with product purchasing, account management, and service configurations.
  • Resolve customer complaints effectively and professionally, ensuring high levels of customer satisfaction.
  • Maintain detailed documentation of customer interactions and feedback in the CRM system.
  • Collaborate with technical teams to facilitate efficient solutions for customer issues.
  • Stay informed about the latest technology trends and company offerings to provide accurate information to clients.

Requirements

Job Skills

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Italian Speaking Jobs In Greece - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer exciting Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! This is a perfect chance for motivated individuals looking to advance their careers in an inspiring environment. At Mercier Consultancy, we value your language skills and commitment, providing you the perfect platform to flourish professionally while experiencing the beauty and culture of Greece.


Key Responsibilities

  • Engage with Italian-speaking clients or customers across various platforms to provide excellent service and support.
  • Assist in resolving inquiries, issues, and complaints while ensuring customer satisfaction.
  • Maintain accurate records of customer interactions and feedback through the company’s CRM system.
  • Collaborate effectively with various teams to ensure a seamless customer experience.
  • Stay updated on company products and services to offer informed assistance and recommendations.
  • Participate in ongoing training and development programs to enhance skillsets and career prospects.

Requirements

Job Skills

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Italian Speaking Customer Service for Transportation Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Italian Speaking Customer Service Representatives for a prominent transportation company in Greece. This role is ideal for individuals who are passionate about travel and transportation, and who enjoy providing top-notch customer service. In this position, you will assist Italian-speaking customers with their travel inquiries and logistics needs, ensuring a smooth and enjoyable experience.


Key Responsibilities

  • Respond to customer inquiries regarding transportation services, schedules, and reservations via phone, email, and chat in Italian.
  • Assist customers with booking processes, changes to reservations, and cancellation policies.
  • Provide accurate information about routes, pricing, and service options.
  • Resolve customer complaints and concerns professionally and promptly.
  • Document all customer interactions effectively in the CRM system.
  • Collaborate with operational teams to ensure optimal service delivery.
  • Stay updated on transportation regulations and company policies to provide accurate assistance.

Requirements

Job Skills

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Italian Speaking Customer Service for Tech Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an exciting opportunity for Italian Speaking Customer Service Representatives for a leading Tech Company based in Greece. This role is ideal for individuals who are passionate about technology and enjoy providing exceptional customer service. As part of our team, you will assist Italian-speaking customers by addressing their inquiries and ensuring a smooth customer experience.


Key Responsibilities

  • Respond to customer queries regarding tech products and services via phone, email, and live chat in Italian.
  • Provide information on product specifications, features, and support options.
  • Assist customers with troubleshooting technical issues and provide step-by-step guidance.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with technical teams to ensure effective resolution of complex issues.
  • Stay informed about the latest tech developments and product releases to assist customers accurately.

Requirements

Job Skills

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Italian Speaking Customer Service for Logistics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is pleased to announce an opening for Italian Speaking Customer Service Representatives for a leading logistics company based in Greece. This position is perfect for individuals who have a strong background in logistics and are dedicated to providing excellent customer service. In this role, you will engage with clients in Italian, assisting them with inquiries regarding their shipments and logistics needs.


Key Responsibilities

  • Manage customer inquiries related to logistics services, including shipment tracking, scheduling, and service options via phone, email, and chat in Italian.
  • Provide detailed information on shipping procedures, costs, and delivery timelines.
  • Assist customers with order placement, modifications, and cancellations effectively.
  • Resolve customer complaints and issues promptly while ensuring high levels of satisfaction.
  • Document all customer interactions accurately in the CRM system for future reference.
  • Work closely with operational teams to coordinate logistics solutions and improve service delivery.
  • Stay updated on industry trends and company offerings to provide accurate information to customers.

Requirements

Job Skills

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Italian Speaking Customer Service for Logistics Company - Work In Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to announce a position for Italian Speaking Customer Service Representatives at a logistics company based in Greece. This opportunity is perfect for individuals who are passionate about logistics and enjoy helping customers. In this role, you will assist clients in Italian, providing support and information related to their logistics needs and ensuring an excellent customer experience.


Key Responsibilities

  • Manage customer inquiries regarding logistics services, shipping details, and delivery status via phone, email, and chat in Italian.
  • Provide accurate information about shipping options, pricing, and transit times.
  • Assist customers with order tracking, modifications, and any issues they may encounter.
  • Resolve customer complaints effectively and promptly to maintain high levels of satisfaction.
  • Document all customer interactions thoroughly in the CRM system.
  • Collaborate with warehouse and transportation teams to ensure timely service and resolution of customer inquiries.
  • Stay informed about logistics trends and company offerings to provide comprehensive service.

Requirements

Job Skills

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Italian Speaking Customer Service for Consumer Electronics Company in Greece

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Italian Speaking Customer Service Representatives for a leading Consumer Electronics Company based in Greece. This role is ideal for passionate individuals who love technology and enjoy interacting with customers. In this position, you will provide exceptional support in Italian, helping customers with their inquiries related to consumer electronics products and services.


Key Responsibilities

  • Manage customer inquiries regarding consumer electronics products, including features, specifications, and troubleshooting assistance via phone, email, and chat in Italian.
  • Provide product information and help customers understand how to make the best use of their devices.
  • Assist customers with warranty claims and service requests, ensuring a seamless experience.
  • Resolve issues and complaints efficiently, ensuring customer satisfaction throughout the interaction.
  • Maintain clear and detailed documentation of customer interactions in the CRM system.
  • Collaborate with product and technical support teams to address customer concerns effectively.
  • Keep up to date with the latest consumer electronics trends and product launches to provide accurate information to customers.

Requirements

Job Skills

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Irish Speaking Jobs In Sofia, Bulgaria - Fully Paid Relocation Package

posted by: spj_bot

Mercier Consultancy MD is excited to announce a fantastic opportunity for Irish Speaking Professionals to join our awesome team in Sofia, Bulgaria. This position includes a fully paid relocation package, allowing you to embark on a new journey while enhancing your career. We are looking for dedicated individuals who are passionate about delivering exemplary customer service.


Key Responsibilities

  • Provide exceptional customer service in Irish by addressing inquiries and assisting with various concerns.
  • Effectively resolve customer issues to enhance their experience with our company.
  • Document customer interactions meticulously in our CRM system to ensure continuity of service.
  • Collaborate with team members to foster a supportive and productive work environment.
  • Stay informed about our products and services to provide accurate information to customers.
  • Participate in ongoing training and development to improve skills and product knowledge.

Requirements

Job Skills

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