communication

Spanish Speaking Customer Service Agent - Remote In Greece - Paid Relocation

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer a unique opportunity for a Spanish Speaking Customer Service Agent to work remotely from Greece with paid relocation. This role is designed for individuals who are passionate about providing outstanding customer support and wish to join a vibrant team in a stunning location. You will be responsible for assisting our Spanish-speaking clients and ensuring they have an exceptional experience with our products and services.


Responsibilities

  • Provide support to Spanish-speaking customers via phone, email, and chat, addressing inquiries and providing information about products/services.
  • Resolve customer complaints, ensuring a high level of service and satisfaction.
  • Document customer interactions accurately in the CRM system to facilitate quality assurance and follow-up.
  • Collaborate with team members to improve processes and enhance customer experience.
  • Stay updated on product knowledge and company policies to assist customers effectively.
  • Participate in training and development sessions to continually improve your skills and knowledge.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Transportation (Rail, Shipping, etc.) indus

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Transportation industry, specifically focusing on rail, shipping, and logistics. If you have a strong commitment to customer service and an interest in transportation solutions, this role is tailored for you. You will play a vital role in assisting customers with their transportation needs while providing exceptional service in Polish.


Key Responsibilities

  • Handle customer inquiries related to transportation services, bookings, and schedules via phone, email, and live chat in Polish.
  • Provide customers with information on shipping options, expected delivery times, and service regulations.
  • Assist with the booking process, including changes and cancellations of services.
  • Resolve issues or complaints promptly to ensure customer satisfaction.
  • Document all customer interactions accurately in our CRM system for future reference.
  • Collaborate with operational teams to provide real-time information and support to customers.
  • Stay informed about transportation trends and service updates to better assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Retail industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an incredible opportunity for Polish Speaking Customer Service Representatives in the retail industry. This role is perfect for individuals who are passionate about customer interaction and retail products. As part of our customer service team, you will assist customers in Polish, addressing their inquiries and ensuring a delightful shopping experience.


Key Responsibilities

  • Manage customer inquiries regarding retail products, order statuses, and services via phone, email, and live chat in Polish.
  • Provide information on product availability, pricing, promotions, and return policies.
  • Assist customers with the entire order process, including placement, changes, and cancellations.
  • Resolve customer complaints and issues professionally and promptly to ensure satisfaction.
  • Document customer interactions accurately in our CRM system for tracking and future reference.
  • Collaborate with other departments to improve customer experience and streamline processes.
  • Stay informed about product knowledge and retail updates to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Real Estate industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to present an opportunity for Polish Speaking Customer Service Representatives in the Real Estate industry. This is an exciting role for individuals who are passionate about property and customer service. As a representative, you will assist clients with their inquiries related to real estate services, providing top-notch support in the Polish language.


Key Responsibilities

  • Manage customer inquiries regarding real estate listings, property management, and buying/selling processes via phone, email, and chat in Polish.
  • Provide detailed information on available properties, market trends, and real estate regulations.
  • Assist customers with application processes, negotiate terms, and address any concerns.
  • Resolve customer complaints efficiently while maintaining high levels of customer satisfaction.
  • Document all interactions accurately within the CRM system for effective tracking and follow-up.
  • Collaborate with real estate agents and other departments to improve service delivery.
  • Stay informed about industry changes and company offerings to provide relevant advice to clients.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Logistics & Supply Chain industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opportunity for Polish Speaking Customer Service Representatives in the Logistics & Supply Chain industry. This position is ideal for those who are passionate about logistics and delivering exceptional customer service. In this role, you will assist customers in Polish with their inquiries related to logistics solutions, ensuring an outstanding experience throughout the supply chain process.


Key Responsibilities

  • Manage customer inquiries related to logistics services, shipment tracking, and supply chain solutions via phone, email, and chat in Polish.
  • Provide accurate information regarding delivery schedules, service offerings, and pricing options.
  • Assist customers with order processing, changes, cancellations, and inquiries related to inventory and shipment status.
  • Resolve issues and complaints in a timely manner, maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with operations and logistics teams to ensure seamless service delivery to customers.
  • Stay informed about industry trends and service enhancements to better assist customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Information Technology (IT) industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer a remarkable opportunity for Polish Speaking Customer Service Representatives in the Information Technology (IT) industry. This role is ideal for individuals who are passionate about technology and customer service. As a representative, you will assist clients in navigating IT products and services while providing outstanding support in Polish.


Key Responsibilities

  • Manage customer inquiries related to IT services, software solutions, and technical support via phone, email, and chat in Polish.
  • Provide guidance and support to customers on product features, installation, and troubleshooting.
  • Assist with account management, billing questions, and service upgrades.
  • Resolve issues and complaints promptly while ensuring customer satisfaction.
  • Document interactions accurately in the CRM system for seamless follow-up and reporting.
  • Collaborate with technical teams to resolve complex issues and enhance the user experience.
  • Stay informed about the latest technology trends and company offerings to provide relevant information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Healthcare industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Healthcare industry. This role is ideal for individuals who have a passion for helping others and providing outstanding customer support. As a representative in the healthcare sector, you will assist patients and families with inquiries regarding services, appointments, and health-related information, all while communicating effectively in Polish.


Key Responsibilities

  • Manage customer inquiries related to healthcare services, appointments, and patient information via phone, email, and live chat in Polish.
  • Provide accurate information on healthcare policies, procedures, and available services.
  • Assist customers with booking, rescheduling, and cancelling appointments.
  • Resolve any issues or concerns promptly and ensure a positive patient experience.
  • Document all customer interactions accurately in the CRM system for compliance and reference.
  • Collaborate with healthcare providers and administrative teams to enhance service delivery.
  • Stay informed about healthcare trends and company offerings to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Government & Public Sector industry

posted by: spj_bot

Mercier Consultancy MD is excited to announce an opening for Polish Speaking Customer Service Representatives in the Government & Public Sector industry. This role is perfect for individuals who are committed to helping the community and delivering outstanding customer service. As a representative, you will assist citizens with inquiries related to government services and resources, providing support in Polish to ensure effective communication.


Key Responsibilities

  • Handle customer inquiries related to government services, programs, and policies via phone, email, and chat in Polish.
  • Guide customers through processes such as applications, renewals, and information requests.
  • Provide accurate information about service eligibility and requirements.
  • Effectively resolve customer complaints and issues to ensure satisfaction and trust in public services.
  • Document all interactions and maintain detailed records in the CRM system for compliance and reporting.
  • Collaborate with internal departments and government entities to provide comprehensive assistance.
  • Stay updated on changes in policies, programs, and services to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Finance industry

posted by: spj_bot

Mercier Consultancy MD is thrilled to offer an exciting opportunity for Polish Speaking Customer Service Representatives in the Finance industry. This role is ideal for individuals who are passionate about finance and eager to provide top-notch customer service. You will assist clients with their financial inquiries, helping them navigate services and solutions in a supportive and professional manner while communicating in Polish.


Key Responsibilities

  • Assist customers with inquiries related to financial products and services via phone, email, and live chat in Polish.
  • Provide clear information regarding account management, transactions, and service features.
  • Resolve customer complaints and issues efficiently while maintaining a high level of customer satisfaction.
  • Document all customer interactions and maintain accurate records in our CRM system.
  • Collaborate with internal teams to ensure seamless service delivery and to address customer needs.
  • Stay informed about financial regulations, products, and services to provide accurate information to customers.

Requirements

Job Skills

View the job post & apply
Login/Signup

Polish Speaking Customer Service for Construction industry

posted by: spj_bot

Mercier Consultancy MD is excited to offer an opportunity for Polish Speaking Customer Service Representatives in the Construction industry. This role is ideal for individuals who have a keen interest in construction services and are passionate about delivering excellent customer support. As a customer service representative, you will assist clients with their inquiries in Polish, helping them navigate our services and ensure a smooth and positive experience.


Key Responsibilities

  • Manage customer inquiries related to construction projects, services, and materials via phone, email, and live chat in Polish.
  • Provide information on project timelines, service offerings, and pricing.
  • Assist customers with order placements, changes, and tracking their requests effectively.
  • Resolve customer complaints and issues promptly while ensuring a positive customer experience.
  • Document all customer interactions accurately in the CRM system.
  • Collaborate with project managers and teams to provide customers with real-time information and updates.
  • Stay informed about industry trends and company services to assist customers effectively.

Requirements

Job Skills

View the job post & apply
Login/Signup
Subscribe to communication

SPJ is not just a platform; it's a transformative force in the maritime sector. We reinvent job discovery and collaboration, leveraging cutting-edge AI to create a space where careers thrive and innovations set sail.

Featured Posts

Contact