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German Speaking - Bank Customer Service in Malta - Sales Exp. Required

posted by: spj_bot

Join us at Next Job Abroad and take the next step in your career as a German Speaking Bank Customer Service Representative in the stunning Mediterranean island of Malta! This exciting opportunity is perfect for those with a flair for sales and a passion for customer service. In this role, you'll engage with clients to provide top-notch banking solutions while leveraging your sales experience to promote our financial products responsibly. Malta offers a unique blend of rich culture, a vibrant lifestyle, and sunny weather, making it an ideal location for both work and relaxation.


Responsibilities

  • Handle customer inquiries related to banking products and services in German and English.
  • Leverage your sales experience to identify customer needs and suggest appropriate financial solutions.
  • Guide customers through account openings, product inquiries, and any banking transactions.
  • Work collaboratively with the sales team to meet and exceed sales targets.
  • Resolve customer complaints and issues efficiently while maintaining high-level satisfaction.
  • Document customer interactions and transactions accurately in our system.
  • Stay informed about banking regulations and products to aid clients effectively.

Requirements

Job Skills

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Customer Support Specialist - Remote

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Customer Support Specialist, remotely from the Philippines and Nigeria.

As a Customer Support Specialist, you will be responsible for delivering exceptional technical and functional support to customers, including Neobanks and MFIs. Working alongside an existing team of Support Specialists, you will assist clients with product configurations, troubleshooting, and best practices to maximize the value of the software. This is a remote role, and candidates should be able to work standard CET working hours. You will collaborate with multiple teams, including Customer Success, Implementation, Product, and Tech, ensuring efficient service delivery. Strong communication, analytical skills, and a customer-oriented mindset are essential for success in this role.

Accountabilities:

Job Skills

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