Mercier Consultancy MD is thrilled to announce an exciting opportunity for Swedish Speaking Customer Service Representatives at Booking.com, with the flexibility to work remotely from Greece. This role is perfect for individuals who are passionate about travel and are dedicated to providing outstanding customer service. As a customer service representative, you will assist clients with their bookings, inquiries, and issues, all while communicating in Swedish.

Key Responsibilities

• Manage customer inquiries related to travel bookings, accommodations, and other services via phone, email, and live chat in Swedish.
• Provide detailed information about bookings, payment options, and cancellation policies.
• Assist customers with modifying or canceling their reservations as needed.
• Resolve customer complaints and issues in a timely and professional manner.
• Document all customer interactions accurately in the CRM system for record-keeping.
• Work closely with internal teams to ensure seamless resolution of customer issues.
• Stay updated on promotions, system updates, and travel trends to enhance customer interactions.

Requirements

Mercier Consultancy MD is thrilled to announce a unique opportunity for Italian Speaking Customer Service Representatives who are ready to relocate and work in Greece! We offer a fully paid relocation package to ensure your transition is smooth and hassle-free. This role is perfect for individuals with a passion for customer service and a desire to experience living in a vibrant and culturally rich country like Greece.

Key Responsibilities

• Provide exceptional customer support to clients in Italian, addressing inquiries via phone, email, and chat.
• Assist customers with their questions related to products and services, ensuring high-quality service and satisfaction.
• Resolve customer complaints and issues promptly and effectively while maintaining a positive attitude.
• Document customer interactions accurately in the CRM system for future reference.
• Collaborate with team members and other departments to enhance customer experience and improve service delivery.
• Stay up-to-date with company products, services, and industry trends to provide informed and accurate assistance.

Requirements

Machine Learning Scientist (SocialFi/Decentralized Platform)

Location: New York City, London (Office)

Compensation: $250K - $300K

We are a high-growth software development company comprised of elite builders, moving fast to redefine what is possible in the social and decentralized technology space. We are proud contributors to one of the largest global social networks in the crypto space. We are committed to leveraging cutting-edge technology to build the future of decentralized applications.

We are seeking an experienced Machine Learning Scientist to be instrumental in applying AI and ML techniques to shape the future of our platforms and beyond.

As a Machine Learning Scientist, you will work alongside world-class engineers and product teams to drive the development of sophisticated algorithms. These models will power key platform features such as personalization, recommendations, search, and real-time decision-making, significantly enhancing the user experience.

Key Responsibilities

Mercier Consultancy MD is thrilled to offer exciting Italian Speaking Job opportunities in Greece, complete with a fully paid relocation package! This is a perfect chance for motivated individuals looking to advance their careers in an inspiring environment. At Mercier Consultancy, we value your language skills and commitment, providing you the perfect platform to flourish professionally while experiencing the beauty and culture of Greece.

Key Responsibilities

• Engage with Italian-speaking clients or customers across various platforms to provide excellent service and support.
• Assist in resolving inquiries, issues, and complaints while ensuring customer satisfaction.
• Maintain accurate records of customer interactions and feedback through the company’s CRM system.
• Collaborate effectively with various teams to ensure a seamless customer experience.
• Stay updated on company products and services to offer informed assistance and recommendations.
• Participate in ongoing training and development programs to enhance skillsets and career prospects.

Requirements

Senior Software Engineer - Fullstack (Remote, North America)

Location: Remote (North America: US or Canada)

Salary Range: $180,000 - $210,000 USD

We are a high-growth technology company at the forefront of revolutionizing security and compliance for businesses worldwide. Our advanced platform is trusted by thousands of companies and is backed by top-tier venture capital firms. We are seeking a highly motivated and experienced Senior Software Engineer - Fullstack to join our impactful, highly collaborative team. Every member is critical in shaping our product and culture, and we offer substantial responsibilities that directly impact our continued growth. This is a fully remote position for candidates residing in the US or Canada.

What You'll Do:

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Join Our Team!

At DSI, we have over 40 years of sales enablement and customized business solution experience, providing enhanced value that delivers results for our clients and partners. We're on the lookout for passionate individuals eager to make their mark in sales and customer service. Our exciting and rewarding work environment offers you the opportunity to grow with us and make a significant impact.

Job Overview

Mobile Specialists work hand in hand with our retail partners, representing AT&T in a store-within-a-store concept. This role demands active customer engagement and showcasing product benefits. The ideal candidate enjoys connecting with customers, thrives in a fast-paced environment, and consistently exceeds performance targets through outstanding sales and service.

Key Responsibilities

• Create and execute effective sales strategies to attract new customers
• Engage customers and present our products and services in a busy retail setting
• Uphold AT&T standards and keep compliance at the forefront of every interaction
• Build rapport, trust, and loyalty with customers by providing personalized service
• Our ideal candidate is friendly, customer-centric, and is eager to develop new skills

Requirements

Mercier Consultancy MD is thrilled to announce an opening for Dutch Speaking Customer Service Representatives for a leading Social Media Company based in Greece. This position is perfect for individuals who are enthusiastic about social media and passionate about assisting users in navigating their online experiences. In this role, you will support Dutch-speaking clients, providing guidance and information regarding their social media inquiries.

Key Responsibilities

• Respond to customer inquiries in Dutch related to social media account management, features, and policies via phone, email, and live chat.
• Assist customers with issues regarding account setup, content guidelines, and troubleshooting technical problems.
• Provide accurate and timely information on platform updates, features, and best practices.
• Resolve customer complaints and any operational issues efficiently and effectively.
• Document customer interactions thoroughly and accurately in the CRM system.
• Work collaboratively with internal teams to improve customer satisfaction and service delivery.
• Stay informed about social media trends and platform changes to enhance the customer experience.

Requirements

We are looking for a candidate with phone experience in sales, who is fluent in both spoken and written English. This is a remote job position with a call center feel, so if you are dependable with an excellent work ethic, and a distraction-free workspace, you can work from the comfort of your own home.

This is a fixed-term employment contract from February to September. The role may be extended or converted to regular employment based on performance and business needs. You’ll undergo structured sales training and receive continuous coaching throughout the ramp-up period.

What You’ll Do

• Manage inbound and outbound warm calls (approx. 200+ weekly).
• Handle calls lasting 6–15 minutes to close new customers, explain LawnStarter’s services, and upsell recurring plans.
• Meet and exceed sales metrics and quality standards.
• Demonstrate exceptional communication skills with U.S. customers.
• Maintain accurate CRM records and uphold data protection policies.
  

Work Schedule

Operations run Monday–Friday, 7:00 AM–12:00 AM CST, and Saturday–Sunday, 8:00 AM–10:00 PM CST.

You will render a minimum of forty (40) hours of work per week or as may be required by the operational schedule.