Mercier Consultancy MD is thrilled to announce a fantastic opportunity for a Dutch Speaking Agent for Luminus, with the flexibility to work remotely from the beautiful landscapes of Greece. As a vital part of the customer support team, you will engage with Dutch-speaking clients to address their inquiries and provide exceptional service while enjoying a work-life balance in a stunning location.

Responsibilities

• Handle customer inquiries and requests in Dutch via phone, email, and chat, ensuring a friendly and professional interaction.
• Assist customers with their accounts, guiding them through troubleshooting processes, and providing solutions to their concerns.
• Maintain a thorough understanding of Luminus products and services to provide accurate information and assistance.
• Document customer interactions, feedback, and any issues in the CRM tool for improved service delivery.
• Work collaboratively with team members to enhance customer journeys and resolve escalated queries efficiently.
• Stay up-to-date with industry trends and customer needs to continuously improve service offerings.

Requirements

Developer Advocate - Climate & Sustainability

Location: Remote - US only

Compensation: Competitive

We are a fast-growing software company committed to supporting a high-performance, open-source, proof-of-stake platform. Our platform is EVM-compatible and built specifically to meet the needs of enterprise and Web3 applications, demanding speed, security, and sustainability. We are seeking a Developer Advocate to focus on Climate and Sustainability initiatives in the Americas, acting as the technical bridge to drive the adoption of decentralized solutions for ESG (Environmental, Social, Governance) goals.

You will be at the forefront of the platform's latest developments, focusing on how climate-oriented decentralized applications (dApps) can be effectively built using the platform's native services and specialized solutions (e.g., the Guardian platform). Your work will architect and drive the adoption of decentralized tools for sustainability, enabling organizations to meet their ESG objectives.

Responsibilities:

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

Role Overview 

We are seeking a skilled Naval Architect to join our Team and support our growing fleet. The ideal candidate will contribute to the design, new building, performance, and compliance of vessels, ensuring safety, efficiency, and adherence to the latest environmental standards. The role involves close collaboration with technical, operations, and environmental teams to integrate innovative and sustainable solutions into vessel design and retrofits.  If you are passionate about new building, ship design, innovation, and sustainable shipping solutions, we’d love to hear from you. 

Key Responsibilities 

Antipollution, a member of Vasileiadis Group of Companies (V Group), is a leading provider of environmental and waste management solutions across the Eastern Mediterranean, Egypt, and the Balkans. Operating in six main business pillars, including Port Reception Facilities, Emergency Response Services, Decontamination Services, Renewable Energy, Alternative Fuel Production from Waste, and Technology, we are committed to sustainability, innovation, and operational excellence.  

Role Overview

We are seeking a Chemical Engineer / Hazardous Materials Expert to join our site team in Thessaloniki for projects involving demolition, dismantling, and hazardous materials management. The selected candidate will be responsible for on-site supervision, environmental compliance, and safe handling of hazardous substances such as asbestos, lead, or contaminated waste.

This role requires proven expertise in hazardous waste classification, handling, and disposal in accordance with EU and national regulations.

Key Responsibilities

Mercier Consultancy MD is thrilled to present an opportunity for Slovak Speaking Customer Service Representatives in the Renewable Energy industry. This position is ideal for individuals who are passionate about sustainability and committed to providing top-notch customer service. In this role, you will assist clients in understanding renewable energy solutions while delivering exceptional service in Slovak.

Key Responsibilities

• Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Slovak.
• Educate customers on energy efficiency programs, the benefits of renewable energy, and available options.
• Assist customers with account management, service inquiries, and technical troubleshooting.
• Document all customer interactions accurately in our CRM system, ensuring compliance with regulatory standards.
• Collaborate with technical teams to resolve issues and enhance customer experience.
• Stay updated on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer an opportunity for Czech Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to help customers make informed decisions about their energy solutions, this position is ideal for you. You will assist customers with their inquiries related to renewable energy products and services, all while delivering outstanding service in Czech.

Key Responsibilities

• Manage customer inquiries regarding renewable energy options, programs, and services via phone, email, and chat in Czech.
• Educate customers on the benefits of renewable energy solutions and energy efficiency practices.
• Assist customers with account management, service inquiries, and troubleshooting.
• Keep detailed and accurate records of customer interactions in the CRM system.
• Collaborate with technical teams to quickly resolve customer issues and enhance satisfaction.
• Stay informed about industry trends and company offerings to provide relevant and accurate information to customers.

Requirements

Mercier Consultancy MD is thrilled to offer a unique opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. If you have a strong commitment to customer satisfaction and a passion for sustainable energy solutions, this role is tailor-made for you. As a customer service representative, you will assist customers in understanding renewable energy options while providing outstanding support in Polish.

Key Responsibilities

• Address customer inquiries related to renewable energy products, programs, and services via phone, email, and live chat in Polish.
• Educate customers on energy efficiency initiatives and the benefits of renewable energy solutions.
• Assist customers with account management, service inquiries, and troubleshooting issues.
• Document all customer interactions accurately in the CRM system while adhering to regulatory standards.
• Collaborate with technical experts to resolve customer concerns and enhance their experience.
• Stay informed about industry trends, company offerings, and customer preferences to provide relevant and accurate information.

Requirements

Mercier Consultancy MD is excited to provide an opportunity for Polish Speaking Customer Service Representatives in the Renewable Energy industry. This role is ideal for individuals who are passionate about sustainable solutions and dedicated to providing excellent customer service. As a customer service representative, you will assist customers in navigating renewable energy options while communicating effectively in Polish.

Key Responsibilities

• Handle customer inquiries regarding renewable energy products, services, and programs via phone, email, and chat in Polish.
• Educate customers about energy efficiency, benefits of renewable energy, and available solutions.
• Assist customers with account management, service inquiries, and troubleshooting issues.
• Document all customer interactions accurately in the CRM system, ensuring compliance with regulations.
• Collaborate with technical teams to resolve customer issues and enhance the overall experience.
• Stay updated on industry developments and company offerings to provide relevant information to customers.

Requirements

Mercier Consultancy MD is excited to offer a unique opportunity for Nordic Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and committed to delivering outstanding customer service, this role is perfect for you. In this position, you will assist customers in navigating renewable energy solutions while providing top-notch support in Nordic languages.

Key Responsibilities

• Manage customer inquiries related to renewable energy products and services via phone, email, and chat in Nordic languages.
• Educate customers on renewable energy options, energy efficiency programs, and environmental benefits.
• Assist customers with account management, service inquiries, and troubleshooting as required.
• Document all customer interactions accurately in the CRM system, ensuring compliance with industry regulations.
• Collaborate with technical and sales teams to address customer needs and enhance their experience.
• Stay informed about industry trends, product developments, and company initiatives to effectively support customers.

Requirements

Mercier Consultancy MD is excited to offer a rewarding opportunity for French Speaking Customer Service Representatives in the Renewable Energy industry. If you are passionate about sustainability and eager to provide exceptional service, this role is for you. You'll be engaging with customers to help them understand renewable energy solutions while ensuring a seamless experience in French.

Key Responsibilities

• Manage customer inquiries regarding renewable energy products, services, and initiatives via phone, email, and chat in French.
• Educate customers on energy efficiency programs, benefits of renewable energy options, and how to make informed choices.
• Assist customers with account management, service inquiries, and troubleshooting any issues.
• Document all customer interactions accurately per regulatory compliance in our CRM system.
• Collaborate with technical teams to resolve issues and enhance the overall customer experience.
• Stay informed on industry trends and company offerings to provide accurate and helpful information to customers.

Requirements