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Senior Technical Writer (Remote - US)

posted by: spj_bot

About Jobgether:

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Technical Writer in the United States.

We are seeking a skilled Senior Technical Writer to craft clear, concise, and user-friendly documentation for internal and external audiences. In this role, you will collaborate across product, engineering, release management, and marketing teams to produce high-impact release notes, developer guides, and internal product documentation. Your work will help customers and teams understand and use a leading SaaS platform more effectively, while also contributing to a scalable and organized knowledge base. This position requires excellent writing skills, strong technical understanding, and a collaborative mindset.

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Cloud Database Support Engineer (Remote, United States)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Cloud Database Support Engineer in United States.

As a Cloud Database Support Engineer, you will provide crucial support to enterprise customers by diagnosing and resolving complex technical issues related to databases. You will be responsible for troubleshooting database internals, SQL queries, and system-related configurations, ensuring the seamless operation of cloud databases. You will work closely with product development teams, sales engineers, and technical account managers to ensure quick resolutions for critical outages and help improve internal processes. This role demands technical expertise combined with a customer-focused approach to ensure customers' positive experiences.

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Senior Support Engineer - (Remote - Croatia)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Senior Support Engineer in Croatia.

Are you passionate about solving complex technical problems and helping customers thrive? This role is your opportunity to provide high-level support to clients using cutting-edge database solutions. As a Senior Support Engineer, you will be on the front lines of customer success, helping troubleshoot, optimize, and guide users through a diverse range of environments—from traditional on-prem setups to dynamic cloud and container platforms. If you love diving deep into technical challenges and making a real impact, this could be your next big move.

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Technical Customer Support Specialist - (Remote - US or Canada)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Customer Support Specialist in the United States or Canada.

In this role, you will provide expert-level technical support for customers, focusing on diagnosing and resolving complex issues related to financial management solutions and alarm monitoring systems. As part of the Tier 1 support team, you will handle customer inquiries, troubleshoot technical problems, and ensure seamless user experiences by managing and escalating tickets when necessary. Your responsibilities will include closely collaborating with internal teams, contributing to knowledge base articles, and ensuring timely resolutions for all support cases. This role requires a strong technical foundation combined with customer-focused problem-solving skills.

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Technical Support Engineer (Remote- US Based)

posted by: spj_bot

About Jobgether

Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.

One of our companies is currently looking for a Technical Support Engineer in the United States.

In this role, you will be responsible for troubleshooting and resolving technical issues related to Salesforce products. You’ll interact with customers, address escalations, and collaborate with internal teams to improve product functionality and user experience. This position is ideal for someone early in their Salesforce career, looking to grow their technical expertise and contribute to a world-class support team.

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Customer Support Specialist - Remote

posted by: spj_bot

Jobgether has ALL remote jobs globally. We match you to roles where you're most likely to succeed, and provide feedback on every application to help you learn. No more guesswork, application black holes, or recruiter ghosting in your job search.

For one of our clients, we are looking for a Customer Support Specialist, remotely from the Philippines and Nigeria.

As a Customer Support Specialist, you will be responsible for delivering exceptional technical and functional support to customers, including Neobanks and MFIs. Working alongside an existing team of Support Specialists, you will assist clients with product configurations, troubleshooting, and best practices to maximize the value of the software. This is a remote role, and candidates should be able to work standard CET working hours. You will collaborate with multiple teams, including Customer Success, Implementation, Product, and Tech, ensuring efficient service delivery. Strong communication, analytical skills, and a customer-oriented mindset are essential for success in this role.

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