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Shipboard Crew Travel Agent

posted by: spj_bot

Job Summary

The Shipboard Crew Travel Agent is tasked with coordinating and managing comprehensive travel arrangements for cruise ship crew members. This role involves booking flights, accommodations, and ground transportation, ensuring alignment with crew schedules and company policies. The agent will liaise closely with the crew, Shipboard HR, and onboard hotel operations to deliver seamless travel logistics while maintaining high service standards and cost efficiency.

Responsibilities and Accountabilities

Travel Coordination

  • In coordination with Scheduling Managers and Shipboard Crew Accountants, arrange and book all travel needs for crew members, including flights, accommodations, and transportation, adhering to company policies and international visa requirements.
  • Align travel schedules with embarkation and disembarkation timelines, ensuring smooth transitions.
  • Manage last-minute travel changes or emergencies, including cancellations, delays, and rebookings.

Communication & Support

Job Skills

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Personal Cruise Consultant

posted by: spj_bot

Job Summary

Crystal Cruises is seeking highly motivated and experienced candidates to join our Consumer Sales Team. You will join a high-performance team generating revenue by closing cruise sales from past guests and other sources. We are searching for sales professionals who are confident, positive, passionate, and looking for a new challenge in the luxury travel industry.

This role is an outbound sales role, where you are proactively phoning out to new enquiries and past guests - must work out of the Aventura office. Crystal does not relocate or sponsor applicants.

Essential Job Duties

• Meet or exceed established Crystal Cruises Sales & Service standards.

• Identify sales opportunities and close sales over the phone.

• Building long-term relationships with luxury cruise customers.

• Ensure booking details are complete and accurate in accordance with department guidelines; properly notating all bookings ensuring 100% precision on every call.

• Acquire and maintain in-depth industry and Crystal Cruises knowledge to articulate cruise product features, benefits, pricing and make recommendations to include promotions, itineraries, onboard credits.

• Attending and actively participating in team meetings and training to ensure use of appropriate sales techniques and use of accurate information communicated to potential guests.

Job Skills

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Trade Reservations Consultant

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